Nexonia Expense Reports

"Nexonia has set a gold standard."

Vorteile: I love Nexonia for its simplicity and the fact it is highly customizable. It is cloud-based and therefore perfect for mobile management of staff expenses in my organization.I love the approval workflow , and how Nexonia integrates seamlessly with our inhouse ERP tools.
I love the quality of the mobile app. Majority of my colleagues at work have never had a cause to use Nexonia on desktop and this proves how well the smartphone app has been effective.This is great for measuring mileage for tasks and subsidized meals which we all never seem to get enough of at work.
I love the quality of support Nexonia offers my organization. On every occasion ,when I have reached out to the Nexonia team , I always got to talk to an human being. This is rare for software firms who seem to always want to over automate their support structure.Therefore I will say Nexonia is setting a good standard.

Nachteile: Linking my personal debit card to Nexonia always seem to be an hurdle ,and not just for me but also for most of my colleagues at work.

"Intuitive, essential, and efficient"

Kommentare: This software has made it so my employer is not overpaying for my travel/incidental reimbursement. It is just as handy for remote employees as those working in the building. Easy and intuitive that volunteers use it as well as employees.

Vorteile: For mileage reimbursement- I love that you are able to input exact addresses and it figures the mileage. I know longer have to keep a logbook in my car and guesstimate when I forget to write things down.
For meal reimbursement- for out of state travel it is a breeze. I no longer have to go online and find the State and the local reimbursement amount. It does all that for me! Whew! Major time saver!
Receipts- I can easily upload receipts and no longer have to worry about turning them in: to whom, when, what attachments etc.
I love Nexonia and wished we had it at every employer I've worked at in the past and I hope in the future!

Nachteile: I can't think of anything that needs to be improved.

"Expense Reports"

Kommentare: I can not comment on cost - as it is corporately paid for, nor can I comment on support, as when I have an issue I go to our internal team.
We did get trained on the system by a representative - who was likeable and enthusiastic. Pleasant experience.
Overall: I would not purchase this on my own.
It is "jumpy", so when you try to navigate between columns of expenses or time sheets you often have to reselect multiple times - which really makes it slow. This also means there is the likelihood for errors and as such it seems you not only have to complete the entry but review to make sure it didn't "jump" and have an item get miscategorized. The "copy" functions which should allow you to copy the categories from week to week - don't work well either. This is tiresome as then one if forced to do everything that the copy function is supposed to assist with.
I have had a few service interruptions. I did not inquire to our internal support - as the message that came up when my time sheets and expenses were lost indicated that there was an issue with your site and to please come back later. It would have been of benefit if you have provided a suggestion as to how long the site would be down, or given the option to be notified when come back. Some work was lost, which was also a pain. We have had various problems submitting information and getting items approved. These were not individual issues, but across the organization. So - I can not validate if that was NEXONIA or in part the integration with our company.
The integration with AMEX is cool - but it does chose the wrong categories, so I still have to edit them. This could be a result of our team having too many sub categories. Sorry that this isn't very positive comments, but it truly looked like a good platform, but is just not client friendly.....yet :) I do not need to have this feedback posted - that is not my intent. I rather you just use the information to improve the platform.

Vorteile: please see first section - amex integration - and it looks to have the right "thinking" behind what an app should do

Nachteile: Please see first section
difficult to use
jumpy
creates errors because of the above
credit card integration - miss categorizes
System outages with no way to be notified when it is back on line and no time estimate
- happene don the weekends, so I was going to call - but there was no support available at the time

"It gets the job done"

Kommentare: The overall experience has been good. There is a learning curve as some functionality is not intuitive but one you use it a few times you hey there hang of it. Great tool for time tracking against projects.

Vorteile: -multiple people can track their hours to the same projects
-support for various projects with the same customer
-reports showing how many hours have been billed to a customer so far

Nachteile: -it is not the most user-friendly and can be difficult to figure out at first
-ability to copy previous week in time tracking is great but it doesn't copy the hours from the previous week

"A good and functional solution for expense management"

Kommentare: Saves us hours as month on expense management (corporate credit cards)
Its not the most user friendly platform. Its definitely functional, but it will always take training.

Vorteile: This solution has saved us hours each month collecting and organizing receipts. We've gone from taking 5 hours a week to 1 hour a week really working with credit card receipts.

Nachteile: I've seen some competitors have a little better UI, but may not have the same features.