Nexonia Expense Reports

Vorteile: I love Nexonia for its simplicity and the fact it is highly customizable. It is cloud-based and therefore perfect for mobile management of staff expenses in my organization.I love the approval workflow , and how Nexonia integrates seamlessly with our inhouse ERP tools.
I love the quality of the mobile app. Majority of my colleagues at work have never had a cause to use Nexonia on desktop and this proves how well the smartphone app has been effective.This is great for measuring mileage for tasks and subsidized meals which we all never seem to get enough of at work.
I love the quality of support Nexonia offers my organization. On every occasion ,when I have reached out to the Nexonia team , I always got to talk to an human being. This is rare for software firms who seem to always want to over automate their support structure.Therefore I will say Nexonia is setting a good standard.

Nachteile: Linking my personal debit card to Nexonia always seem to be an hurdle ,and not just for me but also for most of my colleagues at work.

Vorteile: Love that this product makes creating expenses super easy.

Nachteile: I would not change anything about this product.

Vorteile: Once you get into the flow of navigating Nexonia, it is fairly easy to upload receipts to expense. The categories provided make sense and the submission process is a breeze. UX/UI is fairly intuitive and I don't have to worry about extra buttons/flashy new features getting in my face.

Nachteile: The only issues are really on my team's side. The way they structure the "memo" section can be confusing and it is difficult to tell what the expense was for. But that is on their end not Nexonia's!

Kommentare: Overall a positive experience but not something mind blowing. This is a good software & if team behind it keeps updating from time to time, It can give good competition to established names.

Vorteile: It is easy to use and can be handled without much training. Can be used on phone as well so handy & ready to go. Is not very complex and process can be handled effectively.

Nachteile: New features should be added. Some more functionalities are required to make it at par with other alternatives in the market.

Kommentare: I can not comment on cost - as it is corporately paid for, nor can I comment on support, as when I have an issue I go to our internal team.
We did get trained on the system by a representative - who was likeable and enthusiastic. Pleasant experience.
Overall: I would not purchase this on my own.
It is "jumpy", so when you try to navigate between columns of expenses or time sheets you often have to reselect multiple times - which really makes it slow. This also means there is the likelihood for errors and as such it seems you not only have to complete the entry but review to make sure it didn't "jump" and have an item get miscategorized. The "copy" functions which should allow you to copy the categories from week to week - don't work well either. This is tiresome as then one if forced to do everything that the copy function is supposed to assist with.
I have had a few service interruptions. I did not inquire to our internal support - as the message that came up when my time sheets and expenses were lost indicated that there was an issue with your site and to please come back later. It would have been of benefit if you have provided a suggestion as to how long the site would be down, or given the option to be notified when come back. Some work was lost, which was also a pain. We have had various problems submitting information and getting items approved. These were not individual issues, but across the organization. So - I can not validate if that was NEXONIA or in part the integration with our company.
The integration with AMEX is cool - but it does chose the wrong categories, so I still have to edit them. This could be a result of our team having too many sub categories. Sorry that this isn't very positive comments, but it truly looked like a good platform, but is just not client friendly.....yet :) I do not need to have this feedback posted - that is not my intent. I rather you just use the information to improve the platform.

Vorteile: please see first section - amex integration - and it looks to have the right "thinking" behind what an app should do

Nachteile: Please see first section
difficult to use
jumpy
creates errors because of the above
credit card integration - miss categorizes
System outages with no way to be notified when it is back on line and no time estimate
- happene don the weekends, so I was going to call - but there was no support available at the time