ezyVet

Kommentare: Overall our experience with ezyVet has been amazing. It was the best decision we made overall to expand our practice, profits, and ability to practice better medicine!

Vorteile: The thing I like the most about this software is the ability to edit most anything you need to fit your practice needs. For example when adding an appointment to the schedule, you can set up the appointment to start billing for that type of exam. Traditionally, when a Technician or Assistant loads an exam room and takes history, this software allows you to create "Clinical Templates" that you can name for example; Canine Annual, Limping, ADR, HBC, Vomiting, Diarrhea, etc. This allows the tech to select the correct template to ask the question that the doctor wants to know. This minimizes missed information when taking a history and also allows you to practice better medicine by making suggestions to the pet owner. Our canine annual exam is set up to ask all the questions you typically would ask but adds in things like "Would you like to vaccinate for Lyme today" and "Did you know that 1 in 9 Adults have some abnormality in their annual screening labwork results?"
Adding these questions increased our compliance tremendously! We used to only sale about one tray (25) of lyme vaccines a year before ezyVet. Now we are rolling through that in a month easily!!! This is the same for FELV, Lepto and annual screening panels.

Nachteile: The only thing that really isn't so easy to use for us is the reminder card system. It took us a while to understand how to set them up to generate correctly. The true downside is I have to print them out and mail the post cards myself daily. No one has integrated yet to do your postcards for reminders. This isn't a big deal in the grand scheme of things. As a side note the software does allow you to easily email reminders but our client base really likes the post card method.
Also, occasionally ezyVet has to merge servers and the software will be unusable for about 10 minuets while this occurs.

Kommentare: From a clinical perspective, ezyVet allowed my team to become more efficient and increase revenue due to better charge capture. From an enterprise perspective, being able to centralize product codes, templates, and other settings allows us to make implementation easier on the practices and gives us much more valuable reporting as everyone uses the same codes.

Vorteile: Cloud-based, no server and you can log in anywhere. Very easy to use, most team members become competent within a week.

Nachteile: This is a hard one as I do not really have anything I don't like. I will say that there can be bug issues as with any program. However, support and developers are always ready and willing to fix the issues identified in a timely manner.

Kommentare: We have increased the efficiency at our front desk and in our treatment areas. Patients are getting into the exam rooms with less hassle and easy communication between staff. In the treatment area the patients get better care as the nurses know exactly what the Doctor wants. To top it off, everyone is charged for what is done and we have dramatically less forgotten/missed charges.
Then we went to the Inaguaral Ezyvet Unleash conference in Queenstown. It was remarkable how much information and personalized attention we were given. Queenstown is outstanding also.

Vorteile: The 24/7 support that we get. We get rapid response and conclusion to our problems. When we discover or suggest items that need to be changed or created the system set up for this works very well.

Nachteile: The attachments are semi- separate from the general history. If you do not make an effort to check on the attachments, there is no indication that you should look there.

Kommentare: Too much extra work. Reduces my efficiency.

Vorteile: Cloud based, access from anywhere is convenient.

Nachteile: Terrible data conversion. Too many redundant tabs, too much clicking to navigate. Records including lab results are editable with no tracking of changes in some cases. Time consuming entering charges. No easy way to move estimate over to invoice.

Vorteile: There is a lot of information that is available on each page. The tabs used for the organization of information and the relationship between tabs is excellent. With some learning it is possible to have the software automate many routine/repetitive steps when entering information in patient records and also when creating documents based on the records. It comes with several useful financial reports. It links with two common veterinary labs and also with a few large veterinary vendors. The product settings are very useful and well thought out and also the ability to automate billing of regularly performed procedures is great.

Nachteile: Periodically there will be an odd malfunction. The most recent one was due to a software update. However, they fixed the problem and the malfunction is gone.
Although overall very powerful there are a few small features that are missing. If enough people request a feature, the company will try to add that feature.