Cornerstone Software

Wer verwendet Cornerstone Software?

Über 125.000 Fachleute in Nordamerikas modernsten Tierkliniken.

Was ist Cornerstone Software?

IDEXX Cornerstone ist eine integrierte und vollständig zukunftssichere Praxisverwaltungssoftware. Die Software lässt sich in führende Anwendungen, Services und Produkte integrieren. Maximiert die Effizienz, um Frustration und Gebühren für verpasste Fristen zu vermeiden. Bietet einen zentralen Eingabepunkt für Tierarztanwendungen und spart den Mitarbeiter*innen so Zeit. Und es wird von einem Team unterstützt, das sich jetzt und in der Zukunft deinem Erfolg verschrieben hat, mit White-Glove-Schulungen und -Support sowie neuen Anwendungen und Services, um deine Fähigkeiten zu erweitern.

Cornerstone Software – Details

Idexx Laboratories

https://www.idexx.com

Gegründet 1983

Cornerstone Software – Preisübersicht

Cornerstone Software bietet keine Gratisversion und keine kostenlose Testversion.


Kostenlose Version

Nein

Gratis Testen

Nein

Cornerstone Software – Bereitstellung und Support

Kundenbetreuung

  • Support während der Geschäftszeiten

Einsatz

  • Installiert - Windows

Training

  • Persönlich
  • Live Online
  • Webinare
  • Dokumentation

Cornerstone Software Funktionen

  • Abrechnung & Rechnungsstellung
  • Behandlungspläne
  • Bildgebung und Röntgenstrahlung
  • Inventarverwaltung
  • Rezept -erarbeitung
  • Termin-Erinnerungen
  • Terminplanung
  • Verwaltung von Patientenakten

Siehe die vollständige Tierarzt Software Liste

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Cornerstone Software – Nutzerbewertungen

Alle Bewertungen lesen

Gesamtbewertung

4,1/5

Durchschnittliche Bewertung

Benutzerfreundlichkeit 3,8
Kundenservice 4,3
Funktionen 4,1
Preis-Leistungs-Verhältnis 3,9

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Verifizierter Rezensent
Owner/partner
Tierarzt, 11-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    5 /5
  • Benutzerfreundlichkeit
    5 /5
  • Eigenschaften & Funktionalitäten
    5 /5
  • Kundenbetreuung
    5 /5
  • Preis-Leistungs-Verhältnis
    5 /5
  • Wahrscheinlichkeit der Weiterempfehlung
    10/10
  • Herkunft der Bewertung 
  • Bewertet am 19.10.2018

"Versatile"

Vorteile: This software has been a vital part of our practice for many years. it is versatile and medical record templates can be customized to your preferences. Our laboratory results integrate directly with the medical record and are available from remote locations through the internet (VetconnectPlus). There are additional features that we hope to integrate soon such as signature capture to further streamline our "paper lite" practice.
Support is fantastic and readily available from Idexx.

Nachteile: Rarely, a feature we love gets lost in an upgrade and starts to glitch.

Antwort des Softwareanbieters

von Idexx Laboratories an 10.2.2019

Thanks for your feedback, great to hear that Cornerstone's versatility and integrations are helping you and your team! We've had a lot of practices share their success stories in going paperlite or less, and we encourage you stick with it and complete the journey. Please keep us posted!

  • Herkunft der Bewertung 
  • Bewertet am 19.10.2018
Kelly C.
Practice Manager
Tierarzt, 11-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    4 /5
  • Benutzerfreundlichkeit
    5 /5
  • Eigenschaften & Funktionalitäten
    4 /5
  • Kundenbetreuung
    4 /5
  • Preis-Leistungs-Verhältnis
    4 /5
  • Wahrscheinlichkeit der Weiterempfehlung
    8/10
  • Herkunft der Bewertung 
  • Bewertet am 5.12.2018

"Flexible software that is easy to learn and use."

Kommentare: As a paperless practice utilizing many of the Idexx platforms and services, we are power users of Cornerstone. We have two practices within 15 miles of each other and we need to be able to access client records from either, or remotely. It's been a good solution for our practice. I've used several practice management software systems and while none of them are perfect for everyone, Idexx has the ability to invest in it's technology and continue to make improvements. It really does offer robust options and flexibility for many practices to use the features that are a good fit for them.

Vorteile: It is a robust software package with good integration with other Idexx offerings. The integration increases the value of each service offering. They provide continued improvements on the user interface and enhanced functionality. The learning center provides fantastic training resources for new hires and those needing a refresher.

Nachteile: New enhancements seem to take priority over improvement to known deficiencies, such as the functionality of the multi-location single database systems. I would like more options to capture data for reporting and analytics. You can gather most information, but need a good grasp of excel to manipulate and combine it.

Antwort des Softwareanbieters

von Idexx Laboratories an 10.2.2019

Hi Kelly, thanks for the feedback regarding Cornerstone's flexibility, ease of use and diagnostic integration; we know how important all of those are at busy practices like yours. Same goes for multi-location/single database functionality. That's an ongoing area of high focus for us, and that includes making it easier to access the reporting and analytics you depend on.

  • Herkunft der Bewertung 
  • Bewertet am 5.12.2018
Destinee B.
Associate Veterinarian
Tierarzt, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    4 /5
  • Benutzerfreundlichkeit
    3 /5
  • Eigenschaften & Funktionalitäten
    3 /5
  • Kundenbetreuung
    5 /5
  • Preis-Leistungs-Verhältnis
    3 /5
  • Wahrscheinlichkeit der Weiterempfehlung
    3/10
  • Herkunft der Bewertung 
  • Bewertet am 6.10.2020

"Cumbersome Product to Use"

Kommentare: I’d appropriately trained on how to use Cornerstone, it could be a fantastic program but it is challenging in its current form.

Vorteile: It has a lot of functionality and if you know how to use the software appropriately, it can do a lot.

Nachteile: It’s very cumbersome. There is a very steep learning curve to working in Cornerstone. There are always multiple ways to do something which makes it challenging to teach a new employee how to use the program.

  • Herkunft der Bewertung 
  • Bewertet am 6.10.2020
Glen J.
Owner Veterinarian
Tierarzt, 11-50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
  • Gesamtbewertung
    2 /5
  • Benutzerfreundlichkeit
    1 /5
  • Eigenschaften & Funktionalitäten
    2 /5
  • Kundenbetreuung
    5 /5
  • Preis-Leistungs-Verhältnis
    2 /5
  • Wahrscheinlichkeit der Weiterempfehlung
    1/10
  • Herkunft der Bewertung 
  • Bewertet am 11.11.2020

"Frustrated"

Kommentare: While customer service such as help with software, learning, and hardware issues are really good. There seems to be constant need for these people, more so than there really should be is the application was better designed for the user. I had an opportunity to receive finical assistance to pay 50% of the training to learn Cornerstone software. I asked several times to get the proper paperwork and documents to accomplish this task. I had one month to get it done. Cornerstone sales continued to fail to get back with me and get what I needed. This cost me over $5,000. It seemed once they had my signatures on the contract they really no longer cared.

Vorteile: Customizable templates for medical records help to accomplish many tasks and streamline our work flow. Customer serves is quite good, we can generally get help quickly. The daily planner with several tabs of tasks helps to decrease chances of task left uncompleted and gives a picture of our day. Client communications capabilities are beneficial.

Nachteile: The user interface is not intuitive and has a very steep learning curve. Initial user experience is poor and frustrating. There are often way more steps than needed to accomplish a task. Many tasks I need to accomplish use work arounds which decreases effectiveness and efficiency, this also increase the chances of user errors, increases the learning curve for staff, this in turn leads to lost revenues and decreased customer satisfaction. While there are good automation features they lack the ability to truly make a great client information pipeline that is needed in today's veterinary industry. It is interesting that we call this a practice management software yet the features needed for a manager such as automated reports with graphs at specific time intervals to give a better overall picture of the practices health are nonexistent. The integrated Pet Health Network Pro does not truly allow the use of two practices with out the real possibility of confusing clients and lots of work arounds, they also do not have the ability to create custom templates for communication base on specific client and patient needs.

  • Herkunft der Bewertung 
  • Bewertet am 11.11.2020
Richard C.
Practice Administrator
Tierarzt, 11-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    4 /5
  • Benutzerfreundlichkeit
    4 /5
  • Eigenschaften & Funktionalitäten
    4 /5
  • Kundenbetreuung
    5 /5
  • Preis-Leistungs-Verhältnis
    4 /5
  • Wahrscheinlichkeit der Weiterempfehlung
    8/10
  • Herkunft der Bewertung 
  • Bewertet am 9.11.2018

"Cornerstone Reivew/Survey"

Kommentare: From a support staff point of view, very good. From a practice management point of view, it can be difficult, especially if you join a practice years into owning the software and it was unorganized. Clean up can be difficult.

Vorteile: I like the appointment book as it is easy to read and organize. I like the ability to email records, notes, and forms to clients. I like the help desk as they are easy to get a hold of and are very knowledgeable. I think it is easy to look up pets and clients and deal with financial transactions. PHNP is great too.

Nachteile: You need to make a new client file in order to make an appointment, although I know there are a few work around for this. You cannot inactivate a mass amount of clients at one time. You can email a mass amount of clients at one time. I wish you could eliminate service and inventory items instead of just inactivating them. I wish there was a better way to organize service and inventory item, so we can pull sales and revenue figure easier. It is hard to create these reports. I hate that once you have 4 files open on the patient clipboard, it make you close a few before you can continue working. I don't like that you cannot put cost of good on service items (labwork, etc.)

Antwort des Softwareanbieters

von Idexx Laboratories an 10.2.2019

Hi Richard, thanks for taking the time to share such detailed feedback. We know how much you depend on Cornerstone, and we'd like to help you address some of the areas you cited; you'd mentioned finding the Customer and Technical Support team helpful, and we'd recommend starting there.

  • Herkunft der Bewertung 
  • Bewertet am 9.11.2018