Cornerstone Practice Management

Cornerstone Practice Management

von Idexx Laboratories

Wer verwendet Cornerstone Practice Management?

Über 125.000 Fachleute in Nordamerikas modernsten Tierkliniken.

Was ist Cornerstone Practice Management?

IDEXX Cornerstone ist eine integrierte und vollständig zukunftssichere Praxisverwaltungssoftware. Die Software lässt sich in führende Anwendungen, Services und Produkte integrieren. Maximiert die Effizienz, um Frustration und Gebühren für verpasste Fristen zu vermeiden. Bietet einen zentralen Eingabepunkt für Tierarztanwendungen und spart den Mitarbeiter*innen so Zeit. Und es wird von einem Team unterstützt, das sich jetzt und in der Zukunft deinem Erfolg verschrieben hat, mit White-Glove-Schulungen und -Support sowie neuen Anwendungen und Services, um deine Fähigkeiten zu erweitern.

Cornerstone Practice Management – Details

Idexx Laboratories

https://www.idexx.com

Gegründet 1983

Cornerstone Practice Management – Preisübersicht

Cornerstone Practice Management bietet keine Gratisversion und keine kostenlose Testversion. Weitere Preisinformationen für Cornerstone Practice Management findest du unten.

Kostenlose Version

Nein

Gratis Testen

Nein

Einsatz

Installiert - Windows

Training

Persönlich

Live Online

Webinare

Dokumentation

Kundenbetreuung

Support während der Geschäftszeiten

Cornerstone Practice Management Funktionen

Tierarzt Software
Abrechnung & Rechnungsstellung
Behandlungspläne
Bildgebung und Röntgenstrahlung
Inventarverwaltung
Rezept -erarbeitung
Termin-Erinnerungen
Terminplanung
Verwaltung von Patientenakten

Cornerstone Practice Management – Nutzerbewertungen

Zeigt 5 von 131 Nutzerbewertungen

Gesamt
4.1/5
Benutzerfreundlichkeit
3.8/5
Kundenservice
4.3/5
Funktionen
4.1/5
Preis-Leistungs-Verhältnis
3.9/5

SO MANY WAYS TO GET TO WALMART!

Bewertet am 21.8.2018
Verifizierter Rezensent
Office Manager
Tierarzt, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
3/5
Benutzerfreundlichkeit
4/5
Eigenschaften & Funktionalitäten
4/5
Kundenbetreuung
4/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Vorteile: Cornerstone offers so many ways to get the same end result. This is a blessing and a curse (with training new staff).

Nachteile: The time clock lacks all the functions we need today. No way to track PTO accruals and uses. Also the reports are not set up to be able to run the most needed reports - top inventory items in particular.

Antwort des Softwareanbieters

von Idexx Laboratories an 10.2.2019

Thanks for the feedback about Cornerstone. We hear you on training staff on the best way to find information. We've got improvements coming in 2019 that will make finding key client and patient info faster and easier. Three suggestions for you in the meantime: 1) point new staff to the Cornerstone Core Functionality training on the IDEXX Learning Center, 2) recommend they use the handy F1 help feature, and 3) have them go to one of our live, local Cornerstone User Group sessions. There's no charge to attend! You can find an up-to-date listing of those at idexx.com/csusergroup. Thanks also for your suggestions about PTO accrual and reporting!

Flexible software that is easy to learn and use.

Bewertet am 5.12.2018
Kelly C.
Practice Manager
Tierarzt, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
4/5
Gesamt
5/5
Benutzerfreundlichkeit
4/5
Eigenschaften & Funktionalitäten
4/5
Kundenbetreuung
4/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: As a paperless practice utilizing many of the Idexx platforms and services, we are power users of Cornerstone. We have two practices within 15 miles of each other and we need to be able to access client records from either, or remotely. It's been a good solution for our practice. I've used several practice management software systems and while none of them are perfect for everyone, Idexx has the ability to invest in it's technology and continue to make improvements. It really does offer robust options and flexibility for many practices to use the features that are a good fit for them.

Vorteile: It is a robust software package with good integration with other Idexx offerings. The integration increases the value of each service offering. They provide continued improvements on the user interface and enhanced functionality. The learning center provides fantastic training resources for new hires and those needing a refresher.

Nachteile: New enhancements seem to take priority over improvement to known deficiencies, such as the functionality of the multi-location single database systems. I would like more options to capture data for reporting and analytics. You can gather most information, but need a good grasp of excel to manipulate and combine it.

Antwort des Softwareanbieters

von Idexx Laboratories an 10.2.2019

Hi Kelly, thanks for the feedback regarding Cornerstone's flexibility, ease of use and diagnostic integration; we know how important all of those are at busy practices like yours. Same goes for multi-location/single database functionality. That's an ongoing area of high focus for us, and that includes making it easier to access the reporting and analytics you depend on.

Customizable operating software with AMAZING customer support

Bewertet am 15.1.2020
Jessica G.
Practice Manager
Tierarzt, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
3/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
4/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: I use it heavily for inventory tracking, ordering, scheduling, medical record keeping, financial tracking, employee time clock, and customizing client education that you don't have to remember to print - it can be set to automatically print on their invoice, on their prescription label, etc.

Vorteile: I like that you can easily costumize the software with automatic options to help staff with their workflow, everything connects back to something else for easy access to information. Their customer support is fantastic. They are available by phone, cornerstone chat, and you can allow them remote access into the system to resolve issues and do quick visual training.

Nachteile: It can be a little daunting to get started, but their customer service is fantastic, so there is always support to get through it.

Antwort des Softwareanbieters

von Idexx Laboratories an 16.1.2020

Hi Jessica, thanks very much for your feedback! Great to hear about all the ways you've customized Cornerstone so your team can work more effectively. We're proud of our support team, and we'll share your compliments with them. By the way, we've got lots of free Cornerstone training resources available at cornerstonehelp.com and on the IDEXX Learning Center, pleas check them out!

Excellent software

Bewertet am 19.11.2019
Tracy K.
Hospital Administrator
Tierarzt, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Vorteile: Cornerstone is easy to learn and use. It has functions that can do almost anything you need it to. The reports feature provides you with many options. Coming from an Avimark clinic, I was afraid it would be hard to pick up Cornerstone, but it was an easy transition and I prefer it now.

Nachteile: Not really many cons that I have found so far.

Antwort des Softwareanbieters

von Idexx Laboratories an 21.11.2019

Hi Tracy, thanks for the review! Really pleased to hear how easy it was to convert from AVImark to Cornerstone, and that it is working so well for you and your team.

There are no good options

Bewertet am 15.1.2019
Mark P.
Veterinarian/Practice Owner
Tierarzt, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
2/5
Gesamt
2/5
Benutzerfreundlichkeit
2/5
Eigenschaften & Funktionalitäten
2/5
Kundenbetreuung
2/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Communicating with clients is next to impossible. The physical exam form/function has been abandoned by Cornerstone. There simply is no physical exam form/function in the "practice management" software. There are "Breed Information sheets" available for clients but no useful forms to run the hospital. Those I am expected to generate myself -which I have tried doing and dedicate several hours every Monday to this task. With multiple calls to Cornerstone Help to design these templates for Physical exam, Surgery forms, Inpatient/Hospitalized patient SOAPS, etc, I have successfully created zero documents. I spent my entire NAVC conference a few years ago focusing on Idexx software/paperless practice sessions,
I have solicited Idexx's (Carla, I believe is the "paperless/paper lite" person) help at TNAVC (now VMX) every other year when I attend; 4 years in, after upgrading our computer system, converting everything over to Idexx Labs to facilitate integration with PM software, attending multiple Cornerstone User workshops etc, I am more convinced than ever that Cornerstone Cannot be used PROPERLY in a paperless practice.
I have visited several "paperless" practices in the area, and it can be done only if I simply give all patients the same cut-and-paste physical exam notes. Paperless? Yes. Accurate and efficient? Hardly. There is simply no place in the "record" where I can simply look back and see what went on with the last exam(s).
Very disappointed on many fronts

Vorteile: Familiarity - have been using Cornerstone since 2000 (Y2K scare regarding the old PSI system). Used PSI for 6 years prior to that

Nachteile: It is not designed for paperless practice. There are no easy ways to perform simple tasks. Every routine task (physical exam, writing/sending a prescription, you know those odd things that medical practices seldom have need to do) requires a "work around" which only a few select people on the Cornerstone help line can figure. Most calls are met with, "well that just can't be done with this system" or "no-one has asked that before, I will refer it to our developers and maybe it can be included on the next update".

Antwort des Softwareanbieters

von Idexx Laboratories an 23.1.2019

Hi Mark, really sorry to hear about your experience and thank you for the detailed feedback. We've had a lot of practices use Cornerstone to go paperless and we'd like you to be successful there too. Just after you wrote this review you had a live training session with a Cornerstone Field Service Representative. Sounds like that went well, hope a solution is in the works!