--- description: Detaillierte Informationen über Soffront CRM zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Soffront CRM Erfahrungen, Vor- und Nachteile – Capterra Deutschland 2026 --- Breadcrumb: [Startseite](/) > [CRM-Systeme](/directory/2/customer-relationship-management/software) > [Soffront CRM](/software/9990/soffront-crm) # Soffront CRM Canonical: https://www.capterra.com.de/software/9990/soffront-crm Seite: 1 / 2\ Weiter: [Nächste Seite](https://www.capterra.com.de/software/9990/soffront-crm?page=2) > Soffront bietet ein preisgekröntes integriertes CRM, das Marketing, Vertrieb und Service umfasst. > > Bewertung: **4.3/5** von 24 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Übersicht ### Wer verwendet Soffront CRM? Sowohl KMU als auch Großunternehmen. ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.3/5** | 24 Nutzerbewertungen | | Bedienkomfort | 4.2/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 4.4/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 4.2/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.1/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 90% | (9/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: Soffront - **Region**: Las Vegas, USA ## Gewerblicher Kontext - **Startpreis**: 100,00 $ - **Preismodell**: (Kostenlose Testversion) - **Zielgruppe**: Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (mobil), iPhone (mobil), iPad (mobil) - **Unterstützte Sprachen**: Englisch - **Verfügbare Länder**: Australien, China, Indien, Kanada, Vereinigte Staaten, Vereinigtes Königreich ## Funktionen - Angebote / Schätzungen - Aufgabenmanagement - Chancenmanagement - Dokumentenspeicher - Für Versicherungsbranche - Kalender-/Erinnerungssystem - Kontaktmanagement - Kundendatenbank - Lead-Qualifizierung - Leadmanagement - Marketing-Automatisierung - Priorisierung - Sales-Pipeline-Management - Segmentierung - Self-Service Portal - Supportticket-Management - Verfolgung von Interaktionen - Werkzeuge zur Zusammenarbeit - Wissensbasis-Management - Workflow-Management ## Optionen für Kundensupport - E-Mail/Helpdesk - Telefon-Support - 24/7 Live-Support - Chat ## Category - [CRM-Systeme](https://www.capterra.com.de/directory/2/customer-relationship-management/software) ## Ähnliche Kategorien - [CRM-Systeme](https://www.capterra.com.de/directory/2/customer-relationship-management/software) - [Sales Force Automation Software](https://www.capterra.com.de/directory/12/sales-force-automation/software) - [Wissensdatenbank Software](https://www.capterra.com.de/directory/32454/knowledge-base/software) - [Sales Tracking Software](https://www.capterra.com.de/directory/32744/sales-tracking/software) - [IT Ticketsysteme](https://www.capterra.com.de/directory/32623/it-ticketing-systems-software/software) ## Alternativen 1. [HubSpot CRM](https://www.capterra.com.de/software/152373/hubspot-crm) — 4.5/5 (4453 reviews) 2. [Zoho CRM](https://www.capterra.com.de/software/155928/zoho-crm) — 4.3/5 (6964 reviews) 3. [Bigin by Zoho CRM](https://www.capterra.com.de/software/204998/bigin-by-zoho-crm) — 4.7/5 (727 reviews) 4. [Odoo](https://www.capterra.com.de/software/135618/odoo) — 4.2/5 (1295 reviews) 5. [Salesforce Sales Cloud](https://www.capterra.com.de/software/61368/salesforce) — 4.4/5 (18768 reviews) ## Nutzerbewertungen ### "Good marketing automation software" — 5.0/5 > **Verifizierter Rezensent** | *16. März 2018* | Empfehlungsbewertung: 8.0/10 > > **Vorteile**: Good software for small and medium sized business. Pictorial representation is good, can be used in any presentation. > > **Nachteile**: Duplicate creation, need option in multiple fields or user can select based on his fields. Edit option should be given ----- ### "We are very sad to have to leave" — 4.0/5 > **Keats** | *12. Juni 2024* | Psychische Gesundheitsfürsorge | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: The biggest asset was the customer service. You can have the best software in the world but it's useless without good customer service. I had the same rep for 9 years\! The ability to be able to reach our to a living person daily if needed was the single most important factor in us staying as long as we did. > > **Nachteile**: I really don't have anyone thing I disliked. I will say that I did some things in Soffront that, had I known the consequences, I might not have done. So I guess that was a training issue. > > We were so sad to hear that our Board of Directors decided that we needed to combine our EMR with our CRM to create one software system. This is the only reason we are leaving Soffront ----- ### "Penny wise, pound foolish" — 1.0/5 > **Charmaine** | *4. November 2020* | Unternehmensberatung | Empfehlungsbewertung: 0.0/10 > > **Vorteile**: Absolutely nothing. Not more I can say about it. > > **Nachteile**: Absolutely everything. Not more I can say about it. > > The system navigation is clunky and not user-friendly. The variety of options are limited. Email content corrupts on sending out mails to a third party. Upload of content is slow. Quality is horrific. Service is delayed and they cannot seem to grasp that as an end user my job is not to solve or figure out their complicated back-end systems. Little communication is provided and is very hard to find in order to find a "specific protocol" which is definitely not at all in line with industry best practice standards. Today I opened my CRM system to find that the email newsletter that I've been drafting for 2 days, is just missing. Even after a call with them, and being told it definitely would be available on backup, it was lost. Never had such shocking service or experienced such a terrible product in my life. The discounted price is not worth the pain. A massive big no for me. ----- ### "Easy to use and reliable" — 4.0/5 > **Tresha** | *14. Mai 2018* > > **Vorteile**: We have used this product for 20 years. It has been very reliable throughout the years. In the early years we had to archive the data annually to be performance effective. In later versions this was not necessary. The search capability is very flexible and allows for many variations. Overall this software is really good. > > **Nachteile**: The report writer is limited and is not very robust. They have some canned "types" of reports and that is all you can get. You can get to the data easy but not in a nice formatted report format. ----- ### "Great CRM for my marketing business" — 4.0/5 > **Hassan** | *10. Januar 2018* | Marketing & Werbung | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: When I get a lead from the website it goes right to the CRM and the sales team can follow up. The stages it goes through from Lead to Customer is intuitive and helps by not letting any leads fall through the cracks. > > **Nachteile**: I'm looking for them to do some improvements on their phone app. It's too simple and needs additional functionality. > > It allowed me to get a Lead to a Customer quickly while capturing all the notes and interactions along the way. ----- Seite: 1 / 2\ Weiter: [Nächste Seite](https://www.capterra.com.de/software/9990/soffront-crm?page=2) ## Links - [Auf Capterra anzeigen](https://www.capterra.com.de/software/9990/soffront-crm) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Strukturierte Daten