WebSelfStorage

WebSelfStorage

von U-Haul

Wer nutzt diese Software?

The independent self-storage owner can increase their operational efficiency and maximize profits by using the industry's only fully integrated WebSelfStorage business platform

Durchschnittliche Bewertung

66 Bewertungen
  • Gesamt 2.9/5
  • Benutzerfreundlichkeit 2.9/5
  • Kundenservice 3/5
  • Funktionen 2.9/5
  • Preis-Leistungs-Verhältnis 3/5

Produktinformationen

  • Startpreis 34,95 $/Monat
  • Preisinformationen $44.95/month $34.95/month for U-Haul Dealers
  • Kostenlose Version Nein
  • Gratis Testen Ja
  • Einsatz Cloud, SaaS, Web
    Mobile - iOS Native
    Mobile - Android Native
  • Training Persönlich
    Live Online
    Webinare
    Dokumentation
  • Kundenbetreuung 24/7 (Live Vertreter)
    Support während der Geschäftszeiten
    Online

Angaben zum Hersteller

  • U-Haul
  • https://webselfstorage.com/
  • Gegründet 2001

Über WebSelfStorage

The U-Haul Self-Storage Affiliate Network has provided independent self-storage owners a 100% web-based, fully integrated business platform for over 15 years.
The WebSelfStorage Business Platform connects you to millions of online customers visiting uhaul.com for self-storage reservations. Through a unique partnership with U-Haul, independent self-storage owners gain access to many benefits that provide network members with a "big business" competitive advantage on a small business budget.

WebSelfStorage Funktionen

  • Anzahlungs-Nachverfolgung
  • Einzug- / Auszug-Assistent
  • Interaktive Immobilienkarte
  • Kundenmanagement
  • Leadmanagement
  • Mehrere Standorte
  • Säumnisgebühren-Berechnung
  • Zugriffkontrolle

Die hilfreichsten Reviews für WebSelfStorage

User friendly.

Bewertet am 16.4.2018
Tambi E.
Controller
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis

Vorteile: I loved the convenience of learning the product, and also being able to give feedback on ways to change/update the software.

Nachteile: Some of the features only worked on some of the Windows versions, therefore compatibility was an issue for some of our users.

Solid. Setbacks and mistakes happen but their customer support really is second to none.

Bewertet am 30.12.2019
Bentley A.
Owner/Asset Manager
Lagerung, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Ups and downs but they have always been the most affordable software.

Vorteile: The customer support. Their team is really trying to create better software for us and it shows.

Nachteile: It used to be their lack of access to real support but this last year has seen a solid 180.

Great Improvement from Old Version

Bewertet am 31.12.2019
Jay W.
President
Immobilien, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Excellent, simple and easy. Great support staff, well trained and well lead.

Vorteile: Easy to use and navigate. Easy to Train new users. Very mobile functional even for Admin functions. Very cost-effective payment merchant options. Lots of automated functions. New [SENSITIVE CONTENT HIDDEN] has totally turned it around and now improvements are getting made very quickly. Software is easily one of best out there! VERY cost effective and simple to use with one or multiple stores. New customers can be looked in the uhaul db on a national basis for contact information that automatically comes in.

Nachteile: Needs the revenue management brought into the new version. More reliable centralized mailing reporting. Better reporting for Mobile Digital Walk Around (inventory). API is nearly worthless at this point. Digital signatures on contracts is still pretty basic. Needs an API link with a full function eSign software or integrated eSign functions that are connected to a kiosk app or a website link. Customer portal is still branded like Uhaul and can't be modified for company designs or just trimmed down to be unbranded.

Top Notch Technical support.

Bewertet am 20.8.2019
Margaret W.
owner
Lagerung, 2-10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Quelle des Nutzers 
3/5
Gesamt
3/5
Benutzerfreundlichkeit
3/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: We have already had several customer move in because of Web Self Storage. We are not paying 1 1/2 the first months rent to a foreign company to rent our units. Finally we can answer our own phone calls without going through a third party. It is more economical and are dealing with friendly people.

Vorteile: I was intimidated by the program at first : however, with the help of rep they have made it seem easy. I am 73 years old and learn easier by hands on. The guidance that me and my team has received has helped immensely. Of course with any new program it is going to be a learning curve, I am thankful to have caring help on the other end..

Nachteile: It takes longer to take an application. I am sure with time, it will go faster. This is only our first week to be dealing with a new program.
If you are moving over to WebSelfStorage do so after the 10th of the month it makes it much easier.

Antwort des Softwareanbieters

von U-Haul an 10.9.2019

It is so nice to hear your feedback Margaret! Thank you for being a part of the U-Haul Self-Storage Affiliate Network. If you or anyone on your team ever needs assistance specific to your facility, please utilize our WebSelfStorage Admin team at 866-693-6683 option 1. We are happy to help!

WebSelfStorage

Bewertet am 17.10.2019
David F.
President
Immobilien, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: We have used WebSelfStorage for the past 5 - 6 years and have grown with the product including several iterations of the software and several minor (and one major) upgrade. We have found that the support to be great and very helpful.
Overall our experience has been a good one.

Vorteile: The software is the backbone of how we run our storage & retail point of sale operation.
It is intuitive and helps us operate our entire operation.
I like the ease of use, the reporting for storage and the mapping features.

Nachteile: At times it does go down.
The retail functionality could be more intuitive regarding the sale of retail merchandise. I feel the retail point of sale functionality and reports tools are very limiting.

Antwort des Softwareanbieters

von U-Haul an 21.11.2019

Thank you David! We always appreciate hearing from our Affiliates. Please feel free to contact us directly with any feedback, we are happy to hear from you. Out toll free # is 1-866-693-6683 option 1.

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