WebSelfStorage

WebSelfStorage

von U-Haul

Wer verwendet WebSelfStorage?

Unabhängige Self-Storage-Betriebe können die betriebliche Effizienz steigern und die Gewinne maximieren, indem sie eine vollständig integrierte WebSelfStorage-Geschäftsplattform nutzen.

Was ist WebSelfStorage?

Das U-Haul Self-Storage Affiliate Network stellt unabhängigen Self-Storage-Betrieben seit mehr als 15 Jahren eine komplett webbasierte, voll integrierte Geschäftsplattform bereit.
Die WebSelfStorage Business Platform verbindet dich mit Millionen von Online-Kundschaft, die uhaul.com für Self-Storage-Reservierungen besuchen. Durch eine einzigartige Partnerschaft mit U-Haul erhalten unabhängige Self-Storage-Betriebe Zugriff auf viele Vorteile. Damit profitieren Netzwerkmitglieder auch als Kleinunternehmen von echten „Big-Business“-Vorzügen.

WebSelfStorage – Details

U-Haul

https://webselfstorage.com/

Gegründet 2001

WebSelfStorage – Kostenübersicht

WebSelfStorage bietet keine Gratisversion, aber eine kostenlose Testversion. Die kostenpflichtige Version von WebSelfStorage ist ab 34,95 $/Monat verfügbar.

Startpreis

34,95 $/Monat

Kostenlose Version

Nein

Gratis Testen

Ja

Einsatz

Cloud, SaaS, Web

Mobile - iOS Native

Mobile - Android Native

Training

Persönlich

Live Online

Webinare

Dokumentation

Kundenbetreuung

24/7 (Live Vertreter)

Support während der Geschäftszeiten

Online

WebSelfStorage Funktionen

Self Storage Software (Mietlager)
Anzahlungs-Nachverfolgung
Einzug- / Auszug-Assistent
Interaktive Immobilienkarte
Kundenmanagement
Leadmanagement
Mehrere Standorte
Säumnisgebühren-Berechnung
Zugriffkontrolle

WebSelfStorage – Nutzerbewertungen

Zeigt 5 von 69 Nutzerbewertungen

Gesamt
3/5
Benutzerfreundlichkeit
3/5
Kundenservice
3,1/5
Funktionen
3/5
Preis-Leistungs-Verhältnis
3,1/5
Tambi E.
Controller
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    Nicht bewertet
  • Quelle des Nutzers 
  • Bewertet am 16.4.2018

"User friendly."

Vorteile: I loved the convenience of learning the product, and also being able to give feedback on ways to change/update the software.

Nachteile: Some of the features only worked on some of the Windows versions, therefore compatibility was an issue for some of our users.

  • Quelle des Nutzers 
  • Bewertet am 16.4.2018
Jay W.
President
Immobilien, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    10/10
  • Quelle des Nutzers 
  • Bewertet am 31.12.2019

"Great Improvement from Old Version"

Kommentare: Excellent, simple and easy. Great support staff, well trained and well lead.

Vorteile: Easy to use and navigate. Easy to Train new users. Very mobile functional even for Admin functions. Very cost-effective payment merchant options. Lots of automated functions. New [SENSITIVE CONTENT HIDDEN] has totally turned it around and now improvements are getting made very quickly. Software is easily one of best out there! VERY cost effective and simple to use with one or multiple stores. New customers can be looked in the uhaul db on a national basis for contact information that automatically comes in.

Nachteile: Needs the revenue management brought into the new version. More reliable centralized mailing reporting. Better reporting for Mobile Digital Walk Around (inventory). API is nearly worthless at this point. Digital signatures on contracts is still pretty basic. Needs an API link with a full function eSign software or integrated eSign functions that are connected to a kiosk app or a website link. Customer portal is still branded like Uhaul and can't be modified for company designs or just trimmed down to be unbranded.

  • Quelle des Nutzers 
  • Bewertet am 31.12.2019
David S.
Property Manager
Lagerung, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    10/10
  • Quelle des Nutzers 
  • Bewertet am 8.5.2020

"Product Is Great!!"

Kommentare: Overall it is user friendly. Payments are easy. We have a call center service that we pay $215.00 a month for. This allows me to be on the property helping my customer, while someone else helps another customer over the phone! I would say consider this product, It is cost effective, and I personally LOVE the support I get from Uhaul Affiliate support network when it comes to any and all issues.

Vorteile: 1) What I love the most about Web Self Storage is the mobile walk around feature. I walk my property every day when performing a lock action report, and if i find a unit that needs cleaning from a over night move out, or a unit that has a rusted door handle, broken latch you name it, I CAN TAKE A PHOTO AND ATTACH IT to the customers Storage unit Digitally :). When I am done with the walk around and I am in the office, I can log into the same website, and access those photos attached to the units, documenting history of my units! It is nice not to have to email myself a photo, create a folder on my computer to document important things like this. 2) Also, Check out the Call center. Yes, it is a monthly Expense. BUT I get 3 move ins a month on average on my storage facility Because some is always picking up the phone. They also will make U-Haul reservations for your store if you have a U-Haul Dealership, and notes for customer storage units and more! I save money on payroll by having this product. 3) $45.00 a month to do all of this stuff I listed and more! Thats 1 of my 5x5 Customers monthly rent and then its paid for.

Nachteile: 1) Currently, I am frustrated with how quickly the ledger updates with reversals, and how it reports/ Displays itself. For the most part, 20 minutes of staring at the screen will help you learn it, like any program you are not familiar with.
2) The walk around list display. It does not have a option that will allow you to display your room numbers from numerical order. I spent 5 hours editing 436 rooms individually to create a walk around report that would make my property walk around easier.

  • Quelle des Nutzers 
  • Bewertet am 8.5.2020
Margaret W.
owner
Lagerung, 2-10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
  • Gesamtbewertung
    3/5
  • Benutzerfreundlichkeit
    3/5
  • Eigenschaften & Funktionalitäten
    3/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    9/10
  • Quelle des Nutzers 
  • Bewertet am 20.8.2019

"Top Notch Technical support."

Kommentare: We have already had several customer move in because of Web Self Storage. We are not paying 1 1/2 the first months rent to a foreign company to rent our units. Finally we can answer our own phone calls without going through a third party. It is more economical and are dealing with friendly people.

Vorteile: I was intimidated by the program at first : however, with the help of rep they have made it seem easy. I am 73 years old and learn easier by hands on. The guidance that me and my team has received has helped immensely. Of course with any new program it is going to be a learning curve, I am thankful to have caring help on the other end..

Nachteile: It takes longer to take an application. I am sure with time, it will go faster. This is only our first week to be dealing with a new program.
If you are moving over to WebSelfStorage do so after the 10th of the month it makes it much easier.

Antwort des Softwareanbieters

von U-Haul an 10.9.2019

It is so nice to hear your feedback Margaret! Thank you for being a part of the U-Haul Self-Storage Affiliate Network. If you or anyone on your team ever needs assistance specific to your facility, please utilize our WebSelfStorage Admin team at 866-693-6683 option 1. We are happy to help!

  • Quelle des Nutzers 
  • Bewertet am 20.8.2019
Daniel W.
General Manager
Hausmeisterservice, 13-50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    4/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    8/10
  • Quelle des Nutzers 
  • Bewertet am 4.2.2020

"Great option for Self-Storage Software"

Vorteile: As someone who likes to stay ahead of the curve, I was very interested in managing a location remotely. Once I found out that WSS offered this solution I jumped at the opportunity. [SENSITIVE CONTENT HIDDEN] at the contact center has been incredibly helpful in setting up the Remote Move In process and I do believe this is the way the Self-Storage industry is heading. I really appreciate the quality of the reports associated with WSS; the reports are easy to read and full of useful information. The software has a nice, modern look to it that is very user-friendly. Customer service is typically very responsive and able to assist with any issues we are having.

Nachteile: The remote move in process is still very new so there are obviously issues we run into along the way. Mainly being that the staff at the contact center is new as well and are not fully familiar with the remote move in process. This has lost us sales in the past from customers who were ready to move in, but the contact center was unable to complete the task. Thus, bringing more customers to our competition in the surrounding area. I understand this is a relatively new process so I am understanding of the transition, and [SENSITIVE CONTENT HIDDEN] has been very helpful in communicating with me and helping smooth out the process.

  • Quelle des Nutzers 
  • Bewertet am 4.2.2020