Wer nutzt diese Software?

The independent self-storage owner can increase their operational efficiency and maximize profits by using the industry's only fully integrated WebSelfStorage business platform

Durchschnittliche Bewertung

42 Bewertungen
  • Gesamt 2 / 5
  • Benutzerfreundlichkeit 2 / 5
  • Kundenservice 2 / 5
  • Funktionen 2 / 5
  • Preis-Leistungs-Verhältnis 2 / 5

Produktdetails

  • Startpreis $34.95/Monat
  • Preisinformationen $44.95/month $34.95/month for U-Haul Dealers
  • Kostenlose Version Nein
  • Kostenlose Testversion Ja
  • Einsatz Cloud, SaaS, Web
    Mobile - iOS Native
    Mobile - Android Native
  • Training Persönlich
    Live Online
    Webinare
    Dokumentation
  • Kundenbetreuung 24/7 (Live Vertreter)
    Support während der Geschäftszeiten
    Online

Angaben zum Hersteller

  • U-Haul
  • https://www.emove.com
  • Gegründet 2001

Über WebSelfStorage

The U-Haul Self-Storage Affiliate Network has provided independent self-storage owners a 100% web-based, fully integrated business platform for over 15 years.
The WebSelfStorage Business Platform connects you to millions of online customers visiting uhaul.com for self-storage reservations. Through a unique partnership with U-Haul, independent self-storage owners gain access to many benefits that provide network members with a "big business" competitive advantage on a small business budget.

WebSelfStorage Funktionen

  • Anzahlungs-Nachverfolgung
  • Einzug- / Auszug-Assistent
  • Interaktive Immobilienkarte
  • Kundenmanagement
  • Leadmanagement
  • Mehrere Standorte
  • Säumnisgebühren-Berechnung
  • Zugriffkontrolle

Die hilfreichsten Reviews für WebSelfStorage

If you need help be prepared to wait a looooooong time

Mit Google übersetzen Bewertet am 8.11.2016
Jeanie E.
manager
2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
4/5
Gesamt
2 / 5
Benutzerfreundlichkeit
3 / 5
Eigenschaften & Funktionalitäten
1 / 5
Kundenbetreuung
3 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: We have been using Web Self Storage for the better part of 7 years. The program has remained the same. What has changed is the service. You can call and ask for help and sit on hold for an hour or more and be charged a dollar a minute, or you can use the on line chat and start out with 20 people in front of you and an hour later be 12th in line. They have outgrown themselves. Until they put on more people that can answer questions, I would not suggest that new users buy into it. It was not like this in years past. If you want to grow a business you must also grow your support staff and Emove missed that memo.

Vorteile: most reports

Nachteile: Support staff is grossly under staffed. 1+ hours to have an online chat answered is ridiculous!Staff for the business that you have not what you had.

Do NOT purchase into WSS at least for the remainder of 2018

Mit Google übersetzen Bewertet am 8.5.2018
Eric T.
Regional Manager
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
1/5
Gesamt
2 / 5
Benutzerfreundlichkeit
1 / 5
Eigenschaften & Funktionalitäten
1 / 5
Kundenbetreuung
2 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: WSS 2.7 is only serving to hinder our business and lose us money.

Vorteile: It looks cleaner than the original WSS, and it automatically saves now. That's about it. I don't know what else to say.

Nachteile: I've been using WSS for about 5 years. I'm an Admin, I'm our trainer, I'm our new facility integrator; The original WSS was very rough around the edges. It looked like it was originally programmed and the UI sculpted the day the internet came out, BUT it worked and had a ton of functionality. When they "updated" they removed a lot of key features. I'm talking KEY features, like managing your rent raises. Features they know are important because every time I ask "Where is XYZ located now" the answer is always "our developers are working on that, but I cannot provide you with an ETA". This updated was forced. It's extremely buggy. It is a complete headache at times trying to properly record your facility's financial data, from a gross overview to simply taking a payment for an individual account and seeing the ledger properly update. Its like they didn't beta test or were forced by the TOP executives to push out an incomplete product. I will NEVER trade functionality for an updated look. You took a perfectly good product and ruined it for the sake of looking trendy. Not to mention that one of the best things about WSS was its chat support and affiliate network support... where you could quickly get help locating a function or resolving an issue; but their support systems are completely over-loaded at this point. I'm talking about 4-8 hour wait times minimum, and this is a month after the update. This is a broken product as of right now, stay away.

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