APS Payroll

"APS meets all of our payroll needs. Great customer service and support."

Vorteile: I've been working with APS for almost two years and being my very first experience with a payroll software I found it very easy to learn. The way this software is built and organized makes it very easy to use it. This is particularly true when you are in need to create a report. In this case you can choose one of the several ready-to-use reports from the "Report Manager" option, or you can build your own customized report that best meets your needs. Additionally, to save time and efforts the report you created can be shared among several users in different departments.
Another thing I liked about APS is the excellent customer service I received in all of the inquires and issues I encountered during my job.

Nachteile: What I liked least about this software is the fact that when you enter or modify any type of information there is no "safety net", meaning the system does not ask you to confirm your changes before leaving the tab you are in. By adding this extra step you will be "forced" to double check your entries and this can be very helpful in avoiding mistakes especially on sensitive information like bank account numbers, pay rates, or addresses.
Another feature that could be implemented is to allow users to download raw data or .csv file directly from the "Analytics" tiles. Right now you can only display, look, and print the information but you cannot download the data in on Excel format. From an Human Resources standpoint it would very helpful to be able to download data such as Employee Turnover, New Hires by department, and Employee Count by month.

"Quality System, Good Price & Customer Oriented"

Kommentare: Sales promises were lofty, but the reality is the system is better than most that I've tried. For the price, function and delivery, this is a good system for a small to medium size employer. The add-on options make the system better in my opinion.

Vorteile: Very easy to use. The system is laid out in an easy to view manner. Also this is available on mobile device.

Nachteile: Customization is difficult. The company is willing to work with you, but may take time to develop any customs, if available at all.

"APS Payroll"

Kommentare: Payroll ease - employee self reporting

Vorteile: Easy to use - eSelf Serve for Employees

Nachteile: I have no complaints about this software

"Love it so far"

Kommentare: Being able to combine payroll AND HR online is amazing. I love the reporting options I have and that I can still run payroll in house but have APS handle the taxes so they are done correctly.

Vorteile: I love the reporting options! There are so many great reporting options as well as the option to put together your own! I also like that you don't have to sign up for each module if you don't need it. If you are using the payroll module but don't want/need the HR or attendance module than you don't have to sign up for those. I also like that you have your own (small) dedicated support team instead of just calling in or doing an online chat with a random person. We have only been using APS for a short time but so far I love it much more than our previous providers which included Quickbooks and Sage.

Nachteile: You do several training calls and those can be a bit hard to schedule depending on scheduling conflicts on both sides but that would be expected anywhere..... There really isn't anything I can say I don't really like so far? Maybe the price? It is a tiny bit pricey... Especially for smaller companies.... The only other thing I would like to see would be a quicker processing time for direct deposit. Our previous payroll company was able to process same day which comes in very handy for us (especially during holidays) since we run payroll the following day after the end of our pay period.

"Payroll Specialist"

Kommentare: My experience has had some good and some bad. I feel the customer service is great but I don't feel the system meets our companies needs as I have to track several things manually because the system does not track them correctly.

Vorteile: The system is pretty user friendly. I like the fact that the majority of reports export into excel. Customer service team is always readily available to help and very responsive.

Nachteile: There are issues with transferring employees from company to company. The system does not cap deductions correctly.