Elina

von Vestibule Marketing

4.5 / 5 46 Bewertungen
Elina

Wer nutzt diese Software?

Expandierende Anbieter von Apartments und Ferienhäuser, die ihre Operationen durch Automatisierung zu verbessern suchen, Zeit sparen, die Rentabilität steigern und Interaktionen mit den Gästen verbessern möchten.

Durchschnittliche Bewertung

46 Bewertungen
  • Gesamt 4.5 / 5
  • Benutzerfreundlichkeit 4 / 5
  • Kundenservice 4.5 / 5
  • Funktionen 4.5 / 5
  • Preis-Leistungs-Verhältnis 4.5 / 5

Produktdetails

  • Startpreis $50/Monat
  • Kostenlose Version Nein
  • Kostenlose Testversion Ja
  • Einsatz Cloud, SaaS, Web
  • Training Persönlich
    Live Online
    Webinare
    Dokumentation
  • Kundenbetreuung Support während der Geschäftszeiten
    Online

Angaben zum Hersteller

  • Vestibule Marketing
  • https://www.elinapms.com/
  • Gegründet 2007

Über Elina

Elina ist die Immobilien-Management-Plattform für Apartments mit Service und unabhängige & Boutique-Hotels, mit einem Immobilien-Management-System im Mittelpunkt. Elina bietet die ganze Palette von Immobilien-Management, Umsatz, Marketing und Verkaufsmanagement-Tools sowie Stakeholder-Management und Berichterstattung und Analytik. Diese volle Palette ermöglicht es Dir, weniger Zeit für den täglichen Betrieb sondern mehr Zeit mit Deinen Gästen zu verbringen und somit den Wachstum Deines Unternehmens zu erleben.

Elina Funktionen

  • Arbeitsauftragsverwaltung
  • Eigentümer-Aussagen
  • Gast-Kommentare / Bewertungen
  • Gebühren- / Kommissionsmanagement
  • Haushaltungsmanagement
  • Immobilien-Datenbank
  • Kontaktmanagement
  • Leadmanagement
  • Lieferanten-Management
  • Reservierung-Management
  • Zahlungsabwicklung
  • CRM
  • Catering
  • Einzelne Immobilie
  • Ferien-Vermietung
  • GDS-/OTA-Integration
  • Instandhaltungsmanagement
  • Integrierte Buchführung
  • Marketing-Automatisierung
  • Mehrere Immobilien
  • Mitarbeitermanagement
  • Online-Buchung
  • Treueprogramm
  • Verkaufspunkt POS
  • Verlängerter Aufenthalt
  • Angebotsmanagement
  • Anmerkungen zur Reservierung
  • CRM
  • Drittpartei-Buchung
  • Group Reservations
  • Kundenbetreuung
  • Raten-Management
  • Reservierung von Akitivtäten
  • Zimmerbuchungsverwaltung

Die hilfreichsten Reviews für Elina

Product is everything I needed and more. Great support team. I'm a really happy customer.

Mit Google übersetzen Bewertet am 13.7.2018
Fiona E.
Owner
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
5/5
Gesamt
4 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis

Vorteile: My self-catering complex has 12 cottages available for holidays & for short-term rentals, so was needing a system to cope with stays between 2 days - 3+mths. After much research, I selected Elina and couldn't be more pleased. Elina, together with a new website, has increased my booking and we are now operating at over 95% occupancy April - October and 90% occupancy annually. The best features for me are - - Automatic collection of (2-stage) payments. I now rarely have to get involved with this process.
- Ability to specify arrival/depart days, min/max length of stay (my standard set-up), & then open up a cottage for e.g. a much shorter-stay, or a `non-standard arrival day, to fill any gaps.
- Integration with Staah, so a 2 way integration with many appropriate OTAs
- Slick customer-facing booking-engine gives a clear booking process. Branded to look like my own website, including URL (with SSL certification).
- Very flexible & easy to use promotions tool.
- `Guest Lounge is also a great feature and should be a real USP, as many providers don't offer this. Has contributed to making compliance with GDPR easy, as guests can view their personal data held.
- Continually upgrading & revitalising system, which is very reassuring.
- Customer service I know it has been said in previous reviews, the support has been fantastic. Good (although could be better) user guides and how-to videos also.

Nachteile: - Would be good to have a mobile-responsive system, so that working off-site on an iPad, or iPhone is easier.
- The back-end property management system is looking a little dated and therefore doesn't reflect/promote the quality of the excellent functionality
- Lots of clicking between screens when making a reservation manually
- Marketing tool is not as swish as it could be.
As I understand it, there are plans to improve all/most of the above though, which would be great.

Antwort des Softwareanbieters

von Vestibule Marketing an 11.9.2018

Fiona - thanks for the review. Really pleased we have another satisfied customer!

Easy to use software with great support

Mit Google übersetzen Bewertet am 18.7.2018
Alexandra W.
Managing Director
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
4/5
Gesamt
5 / 5
Benutzerfreundlichkeit
3 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis

Vorteile: We particularly like that the back end management system is quite simple and easy to use and the booking calendar has become invaluable. We've used other systems in the past which were more complicated however this suited out needs much more as it's not overcomplicated - it just does what it needs to do well.
The on boarding training and ongoing support is also very good. When we had our initial training it was very thorough and we felt we had a good understanding of how to use the system and also how to make it work for us. When we have any questions or problems they are dealt with quickly and the support team are helpful and friendly and know their product. Again this is very different from past experiences!

Nachteile: There are some elements of the accounting which need improvement as it doesn't cope very well when a booking is shortened. As a serviced apartment operator we take payment in advance and this is a problem we've found with a lot of systems.

Antwort des Softwareanbieters

von Vestibule Marketing an 11.9.2018

Alexandra - thank you for your review. Pleased to hear that Elina is easy to use and the booking calendar has become invaluable for your business.

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