CureMD

Pretty Good Software

Vorteile:

Pretty simple to use. Everything is very easy to navigate. You can also use some of this software features on their app which is awesome when you are out and about! This software is pretty great, but as other uses say, it could be easier to use.

Nachteile:

Only works with internet explorer, which I REALLY dislike. Needs to be available on other browsers.

Revolutionary

Kommentare: Amazing application with a lot of options.
If I have any questions I am able to log a ticket to the support team and get an instant answer if I call or receive a call from them; versus experience of waiting for days or weeks from former EMR vendors.

Vorteile:

CureMD revolutionized my practice. I had used clunky EMRs in the past and always felt they were too slow to upload info. When I first started using CureMD I would compare the experience as learning how to fly a modern drone trying to capture a panoramic view of Manhattan. With the help of CURE MD very knowledgeable support team I have been able to drag myself out of the paper file gutter into the heights of the Medical Matrix. Brilliant EMR software

Nachteile:

interoperability with other emrs and hospitals but that may be changing in the future in NY State

Not Recommended

Kommentare: Would not recommend to anyone in need of a billing service

Vorteile:

The service I recieved was subpar. The people dealing with my account could barely speak english

Nachteile:

The service I recieved was subpar. The people dealing with my account could barely speak english. I was lied to while signing the contact, and had to pay 8,500 because I optioned not to use their service. I asked specifically about this issue and was lied to, do not use this company, they are aweful

Great solution for EHR and Management !!!

Vorteile:

Easy to use Customizable templates Integration Customer service!!

Nachteile:

So far it's a great option, still learning from it

Cure MD the virtual doctors office!

Kommentare: Cure MD allowed me to save a lot of time with transferring results and referrals. Saves the patient time in their day as well as the medical providers!

Vorteile:

Papers and pens are Shakespeare days! Cure MD not only makes you feel as if your in the future but also saves you massive amount of filing time and organization. You can store years worth of disclosed confidential medical imaging reports, blood results and much more. The staff loves Cure MD simply because its simple to use.

Nachteile:

Cure MD has no cons! You need Cure MD in every medical office!!

LOOK ELSEWHERE

Kommentare: During the sales demo, they put their best foot forward. Implementation is a nightmare. The training is online and VERY poor quality. The implementation team is rude and inept. They push toward go live as quickly as possible. Our staff and providers walked away from training confused. After six months of trying to get this software up and running, we abandoned it. It cost 5k to get started. It cost weeks of paid staff time. They disrupted EOB reconciliation, making it difficult to determine patient balances. The is terrible software by an unethical company.

Vorteile:

Moderately priced full featured EMR and practice management software

Nachteile:

This company does two things well. First, sell you a product. Second, make your life miserable. We stopped at implementation. Implementation and training was awful. Office staff and providers complained about the quality of training. They hijacked accounts receivable making it difficult to determine and collect patient balances. Sales will make promises that are never kept. Make sure you get everything in writing.

Lacking Substance

Kommentare: Not ideal, I would now recommend and not in favor of keeping it going forward.

Vorteile:

Web Based and easy to use, Cure Md is your most standard EMR system available.

Nachteile:

The reporting system is leaves a lot to be desired

Horrible PM/EHR implemenation customer service

Kommentare: Billing solution with good RCM customer care.

Vorteile:

It's potential to combine PM/EMR and billing solutions. The RCM team is great and customer friendly. If only you could get the RCM team for every help.

Nachteile:

The PM/EHR implementation team is rude and not helpful. They spend 2hr trainings on GoToMeeting showing you on their computers how it works but then when you follow their steps on yours it doesn't . They say multiplatform but you only get full function in IE and it's written in ASP. You spend hours creating templates for them to upload and then they don't use yours but insert their shortcuts (components) that are NOT shortcuts. The provider calendar won't let you reschedule a patient. They want you to re-watch their 2hr training videos to get questions answered before asking them for help. If you need to troubleshoot they call it "training" and then want to charge you if you have too many "trainings" when they should be paying you to troubleshoot.

Look Elsewhere for an EHR

Kommentare: We were a small practice and we used this as our first EHR. It didn't last a year and they charge you a cancellation fee or monthly until your term is up, which ours was 5 years. It was atrocious.

Vorteile:

There aren't many, if any, pros this software has to offer versus any other ambulatory EHR system. If you need basic, you can certainly take a look here.

Nachteile:

The support was awful. They didn't know their own software. They'd tell me a function wasn't possible, and after a while of me toying with the software, I figured out how to do it. I had multiple account managers before I finally got rid of this software.

The support team is very professional and helpful

Vorteile:

It was mostly easy to use, there were very few areas that I would improve upon. Most were self explanatory.

Nachteile:

There were a few too many screens to navigate through just to get to the area that I needed. I wish there were a way that you could navigate easier.

In general working with this software is stress free!

Kommentare: In general I am happy with the software--it truly could not be easier to use.

Vorteile:

I like the simplicity if the software. Everything about CureMD is very easy to navigate. Another plus is that I can view some elements of the software via an app--which is super helpful when I am on the go.

Nachteile:

I do not like that it only seems to function with Internet Explorer. Periodically there are glitches in the system which prevent me from completing a task.

Too slow

Kommentare: We were a mobile team and this software was not geared to work in mobile setting

Vorteile:

Information carried over from patient to patient

Nachteile:

Too slow - took forever to finish a chart

CureMD Platform review

Vorteile:

Affordable. I do like the new contact we have with them. He is much more attentive to our needs than the previous contact.

Nachteile:

Not very user friendly. Does not operate on any browser except Internet Explorer. Slow to respond to command. No split screen capabilities. Poor reporting system that is not suited to our needs. Time consuming to verify patient information. Time consuming to enter new patients in the system. Eligibility checks are often incorrect. limited on it'#39;s usability on Ipads. No Kiosk capabilities. We are a mental health clinic which is not their strong suit.

Adequate for generic purposes

Kommentare: It is simple to use, but too simple and I felt the customization is where I ran into most of my problems.

Vorteile:

The patient portal and running reports are the highlights and the rest is lack-luster and dated. If your in the market for the leading up-to-date software keep looking.

Nachteile:

The customer service is lacking (that is the nicest way to put it). I am a younger doc with average tech-saviness, and this software just doesn't flow well. and Has a number of glitches. When you run into these glitches you WILL be left hanging because it takes forever to communicate with a competent rep.

Horrible experience! Almost nothing works! Waste of money and time!!!!

Vorteile:

Nothing!!!!! Can't even think one positive about this system unfortunately! Deep regrets picking such system!

Nachteile:

Horrible system and service!!!. Cannot even resolve any issue we come across. What a waste of time/money !!!! Reps have no clue about anything. They will close the tickets even before resolving problems. Using paper charts would be more time saving and safe!!!!! Can't wait to switch to another system. This system is way below standards!!!!!

Unsatisfactory Business Practice

Vorteile:

Nothing right now.

Nachteile:

Our contract with CureMD expired at the end of October 2013. During this time we purchased a new electronic medical record system that would make office life so much easier. Unfortunately, Cure MD was not compatible with our new system. We were told that in November we would be able to do a data conversion to our new system. On November 1st, however, our use of the system was cut off even though we were paid up until the end of November. After a 3-day runaround, we were eventually told that they would not allow this conversion to happen unless we paid an large additional fee. The only bright side was the customer service rep we were working with. He was personable and friendly. You could tell that he was not happy with our outcome.

EMR

Kommentare: The system is simple enough but it does have it's flaws as does any system. The price is competitive with other billing options out there.

Vorteile:

easy to use, reasonably priced.

Nachteile:

Feels like for the last 2yrs or so Curemd's main focus has been their EHR and not their billing program. The billing side could use some work and updates for instance i don't need to know a patient's sexual orientation to bill for an office visit. We do not use the EMR so it is a waste of time to have to fill in or skip these items.

MD

Kommentare: Its easy useable and less complicated,easy icon, very well selection of icons and less complicated, made for us especially, keeping in mind, the time factor and speed a physician needs

Vorteile:

user friendly, easy icon, very well selection of icons and less complicated, made for us especially, keeping in mind, the time factor and speed a physician needs

Nachteile:

might not look beautiful or colorful as other products

Much better than my previous EHR

Vorteile:

The integrated system has saved me a lot of time. Everything is simple, defined, and convenient. Previously, I was using Athena for their EHR and a smaller vendor for Practice Management. There was always a hassle of compatibility and data being duplicated.

Nachteile:

Its access is limited to Windows. I'd love to see my EHR on my Mac. Their iPad app, Avalon, isn't fully functional at the moment; however, that is improving, and I've been assured that full functionality will come in pretty soon. Apart from that, it's perfect.

Experience with CureMD

Kommentare: My experience with CureMD has been pretty good I really like certain aspects of their service. The customer support is truly amazing, I never have to wait too long on the phone and they get started on the issue almost immediately. The thing I like most is once they fix a problem, it never comes back.
I see my friends who are coders thoroughly studying ICD-10 and it relieves me that I have such reliable software where I don't need to do any studying at all on the changes because I know my software will be updated in time.

Best I've come across, and Oh I've come across many!

Kommentare: It's been four years since I am using CureMD's specialty ehr for my practice, I can proudly say that I am a loyal and happy customer. Never have I experienced any major issue for which the company didn't offer prompt support. The best part is that it's customized to suit my specialty which is oncology. It's easy to use and saves my practice a lot of time. I highly recommend it to my colleagues.

Good features, low cost, and customizable

Vorteile:

The software didn't cost us a lot. It does what we ask it to do, and we don't have to call someone over for updates; they're automatic.

Nachteile:

A support issue took about three days once. I get that it was complex, and other vendors take as much time, but three days was very long for my practice.

Thumbs up for CureMD

Vorteile:

It's very easy to use and is customizable. They have great support that is always there to help us. Before CureMD, we had a huge problem with support, however, support with CureMD has been exceptional.

Nachteile:

Nothing really. The product has so far exceeded our expectations.

Comprehensive product

Vorteile:

I like the efficient scheduling, the simple and convenient document management, and the connectivity with pharmacies and labs.

Nachteile:

Their iPad app is very basic. I am looking for a more improvement there.

WONDERFUL PROGRAM

Vorteile:

OUR OFFICE TESTED THIS PROGRAM DURING A STUDY AND IT WAS WONDERFUL. GREAT TECHNICAL SUPPORT AS WELL. AFFORDABLE AND EASE OF THE PATIENT PORTAL.

Nachteile:

THE ONLY THING IS THAT BYPASSING SOME OF THE HUNDREDS OF QUESTIONS THAT THE PROGRAM HAS YOU FILL OUT IS A BIT MUCH.