--- description: Detaillierte Informationen über athenaOne zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: athenaOne Erfahrungen, Vor- und Nachteile – Capterra Deutschland 2026 --- Breadcrumb: [Startseite](/) > [Elektronische Patientenakte Software (ePA)](/directory/20028/electronic-medical-records/software) > [athenaOne](/software/98735/athenaone) # athenaOne Canonical: https://www.capterra.com.de/software/98735/athenaone Seite: 1 / 38\ Weiter: [Nächste Seite](https://www.capterra.com.de/software/98735/athenaone?page=2) > Medizinische Abrechnungs- und Praxismanagementlösung zur Verwaltung von Ansprüchen, Terminen, Patientenanmeldungen, Berichterstattung und mehr. > > Bewertung: **3.8/5** von 911 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Übersicht ### Wer verwendet athenaOne? Ärzte, Oberärzte, die Leitung klinischer Abteilungen, Praxis- und Büroverwalter, Führungskräfte im Gesundheitswesen, Krankenhausverwalter, Krankenschwestern und -pfleger, Arzthelfer ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **3.8/5** | 911 Nutzerbewertungen | | Bedienkomfort | 3.8/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 3.6/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 3.5/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 3.8/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 70% | (7/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: athenahealth - **Region**: Watertown, USA - **Gegründet**: 1997 ## Gewerblicher Kontext - **Preismodell**: (Kostenlose Testversion) - **Zielgruppe**: Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Mac (Desktop), Windows (Desktop), Android (mobil), iPhone (mobil), iPad (mobil) - **Unterstützte Sprachen**: Englisch - **Verfügbare Länder**: Vereinigte Staaten ## Funktionen - Abrechnung & Rechnungsstellung - Ambulanz-Management - Anfangsbeurteilung - Arzt-Management - Behandlungsplanung - Code- & Gebühreneintrag - Coding-Unterstützung - Compliance-Verfolgung - Diagramm-Erstellung - Dokumentenmanagement - Dokumentenmanagement - Drogenreferenz-Datenbank - EMR / EHR - Elektronische Rezepte - Entscheidungsunterstützung - Erinnerungen - Fall-Management - Formelsammlung-Management - Für Physiotherapie - Für medizinische Zwecke - HIPAA konform - Impfstoff-Management - Inventarverwaltung - Klinische Notizen - Medication Management - Medizinische Abrechnung - Medizinische Terminplanung - Mehrere Standorte - Mehrfach-Anbieter-Praxis - Patienten-Aufnahme - Patienten-Terminplanung - Patientenakten-Aufzeichnungen - Patienteninteraktion - Patientenmanagement - Patientenportal - Rechnungshistorie - Reklamationsabwicklung - Remote Treatment Planning - Schadensprüfung - Self-Service Portal - Sicheres Versenden von Nachrichten - Stationäres Patientenmanagement - Terminplanung - Terminplanung - Terminverwaltung - Verwaltung von Patientenakten - Videokonferenzen - Überprüfung der Versicherungsberechtigung - Überweisungsbescheid - Übungs-Management ... und 1 weitere Funktionen ## Integrationen (33 insgesamt) - Abridge - Assist - Assist - Assist - Beam Health - Bridge - Bridge - Care Management - DeepScribe - Fullscript - PatientIQ - Phreesia - Recommend - Recommend - Rectangle Health ... und 18 weitere Integrationen ## Optionen für Kundensupport - E-Mail/Helpdesk - FAQ/Forum - Wissensdatenbank - Telefon-Support - 24/7 Live-Support - Chat ## Category - [Elektronische Patientenakte Software (ePA)](https://www.capterra.com.de/directory/20028/electronic-medical-records/software) ## Ähnliche Kategorien - [Elektronische Patientenakte Software (ePA)](https://www.capterra.com.de/directory/20028/electronic-medical-records/software) - [Elektronische Patientenakten für Kardiologie](https://www.capterra.com.de/directory/32561/cardiology-emr/software) - [EMR-Software für die Podologie](https://www.capterra.com.de/directory/32617/podiatry-emr/software) - [Arzt-Abrechnungssoftware](https://www.capterra.com.de/directory/30026/medical-billing/software) - [Telemedizin Software](https://www.capterra.com.de/directory/30949/telemedicine/software) ## Alternativen 1. [Jane](https://www.capterra.com.de/software/178984/jane-app) — 4.8/5 (510 reviews) 2. [SimplePractice](https://www.capterra.com.de/software/130710/simplepractice) — 4.6/5 (2827 reviews) 3. [Mend](https://www.capterra.com.de/software/165634/mend-app) — 4.6/5 (920 reviews) 4. [Practice Better](https://www.capterra.com.de/software/159263/better) — 4.8/5 (96 reviews) 5. [EHRYourWay](https://www.capterra.com.de/software/118789/ehr-your-way) — 4.9/5 (528 reviews) ## Nutzerbewertungen ### "User friendly EMR" — 5.0/5 > **Jonathan** | *19. Juli 2025* | Gesundheit, Wellness & Fitness | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: EMR really easy to handle for multiple patients. Good for middle to small size practices. I am able to handle multiple records at the same time. > > **Nachteile**: It works fine for me. No concerns so far. It does require a computer with good specs to run smooth. It would freeze in older pcs. ----- ### "AthenaOne All-in-one EHR" — 5.0/5 > **Lynda** | *12. Februar 2025* | Medizinische Praxis | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: Easy to learn and use. All-in-one system for scheduling, medical records, and billing. Great customer support/service. > > **Nachteile**: Some updates don't always makes sense for all users. > > Fantastic. AthenaOne has been very supportive when we need assistance. Our Customer Support Manager follows up with us regularly to ensure we are getting what we need--even after almost 10 years\! ----- ### "Warning: Athenahealth may put you out of business" — 1.0/5 > **dana** | *9. Juni 2025* | Gesundheit, Wellness & Fitness | Empfehlungsbewertung: 0.0/10 > > **Vorteile**: nice looking software but the training is all videos that are cryptic and not helpful. Customer service just gives the run around, hardly any answers. > > **Nachteile**: I want to be honest with all potential clients. This review is not one star. It is zero. I changed from Curemd to Athena because they made claims that they could increase my income as a solo medical practitioner. 3 months after changing over to Athena, our income was slipping. By 4-5 months we were having trouble meeting payroll. Six months in it was clear we may be going out of business after 26 years. I took no salary for 7 months, worked 24/7 and finally was given the advice that the only way to save the company was to go back on Curemd which we did. Six months later we are back on our feet. Over $600,000 in collections remains missing. Athena barely worked claims. Their customer service barely speaks our language and is of no help. The "Customer Success" manager seemed to be hell bent in putting us out of business. When I finally got our case escalated to the VP of Sales, he only made it worse and was actually agressie toward us. Curemd is honest, reliable, and goes to the wall with each and every claim. You can always reach someone who knows what they're doing. Do not get involve with this company. They were sued for millions by a hospital for fraud. They were bought by Bain Capital 10 years ago and they probably gutted whatever value there was. > > Horrendous, almost put me out of business after 26 years. I am very serious. 3 months after changing over to Athena, our income was slipping. By 4-5 months we were having trouble meeting payroll. Six months in it was clear we may be going out of business after 26 years. I took no salary for 7 months, worked 24/7 and finally was given the advice that the only way to save the company was to go back on Curemd which we did. Six months later we are back on our feet. Over $600,000 in collections remains missing. Athena barely worked claims. Their customer service barely speaks our language and is of no help. The "Customer Success" manager seemed to be hell bent in putting us out of business. When I finally got our case escalated to the VP of Sales, he only made it worse and was actually agressie toward us. ----- ### "Happy office means happy patients" — 5.0/5 > **amy** | *27. Februar 2026* | Medizinische Praxis | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: Athena incorporates everything into one place which is vital for a busy practice. I found this to be a huge time saver as opposed to having to log into several different systems. > > **Nachteile**: There have been times I had trouble getting thru to customer service/support, however, when I did, they were extremely helpful. > > Overall, my experience with AthenaOne has been positive. I feel it saves valuable time and that benefits both office staff and the patient. The ease of automated billing has really increased our revenue and the speed in which we are reimbursed in our office. ----- ### "Great system to get payment accurately." — 5.0/5 > **Werner** | *10. März 2025* | Gesundheit, Wellness & Fitness | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: Great to look up patients, great for payments, scheduling patients, medical records > > **Nachteile**: limited to upload documents. I did not find any other cons. > > The learning process was great, live and virtual training was great and proactive. ----- Seite: 1 / 38\ Weiter: [Nächste Seite](https://www.capterra.com.de/software/98735/athenaone?page=2) ## Links - [Auf Capterra anzeigen](https://www.capterra.com.de/software/98735/athenaone) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Strukturierte Daten