Wer verwendet Voxco Survey Platform?

Über 300 Organisationen aus verschiedenen Branchen nutzen die flexible Umfragesoftware. Condeco wurde jedoch speziell für Fachleute in den Bereichen Marktforschung, Behörden, öffentliche/soziale Meinungen und Hochschule konzipiert.

Was ist Voxco Survey Platform?

Die flexibelste Online-Umfragesoftware der Branche. Von professionellen Marktforschern für professionelle Marktforscher. Maximiere die Effizienz von Umfragen mit einem leistungsstarken Fragebogen-Editor, der ein ansprechendes Erscheinungsbild, komplexe Logik hinter den Kulissen und dynamische Multimediainhalte ermöglicht. Kunden schätzen die Auswahl an SaaS- oder On-Premise-Datenhosting und anpassbaren Daten-Dashboards sowie den personalisierten Kundenservice. Ein weltweit führendes Unternehmen mit Kunden in über 30 Ländern. Büros in Kanada, den USA, Europa und Australien. Teste noch heute die Beispielumfrage!

Voxco Survey Platform – Details

Voxco

http://www.voxco.com

Gegründet 1976

Voxco Survey Platform – Preisübersicht

Voxco Survey Platform bietet keine Gratisversion, aber eine kostenlose Testversion. Weitere Preisinformationen für Voxco Survey Platform findest du unten.

Kostenlose Version

Nein

Gratis Testen

Ja

Einsatz

Cloud, SaaS, Web

Installiert - Windows

Mobile - Android Native

Training

Persönlich

Live Online

Dokumentation

Kundenbetreuung

24/7 (Live Vertreter)

Support während der Geschäftszeiten

Online

Voxco Survey Platform Funktionen

Marktforschung Software
Benchmarking
Datenmanagement
E-Mail/Online
Entschädigungsmanagement
Musterproben-Management
Panel-Management
Papierbasiert
Persönlich
Statistische Analyse
Umfrage-Management
iPhone-iPad
Benutzerdefinierte Umfrage-URLs
Datenanalyse-Werkzeuge
E-Mail Marketing
Fragen-Verzweigung
Fragenkatalog
Mobile Umfrage
Offline-Antwort-Sammlung
Unterstützt Audio / Bilder / Video
Verzweigungslogik
Website-Intercept-Umfragen

Voxco Survey Platform – Nutzerbewertungen

Zeigt 5 von 28 Nutzerbewertungen

Gesamt
4.4/5
Benutzerfreundlichkeit
4/5
Kundenservice
4.4/5
Funktionen
4.3/5
Preis-Leistungs-Verhältnis
4.4/5
Kathleen T.
Manager, Research
Versicherung, 1.001-5.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    10/10
  • Quelle des Nutzers 
  • Bewertet am 25.7.2019

"Great platform with flexibility for unique projects"

Kommentare: The Acuity4Survey system allows us to provide an automated platform for easy use and navigation for our customers. They make it easier to do our jobs, and to provide actionable outcomes for our projects.

Vorteile: We do industry surveys on specific topics - the Acuity4Survey system has been easy to customize for our projects; able to manage complex question formats, and their customer service is top notch! No matter what the question, they will provide a response - OR refer the issue to their development area.

Nachteile: No system is perfect, but there are no big issues that I have that they will not help me with a work-around until the issue can be resolved.

  • Quelle des Nutzers 
  • Bewertet am 25.7.2019
Michael M.
CIO
Forschung, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    4/5
  • Benutzerfreundlichkeit
    4/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    9/10
  • Quelle des Nutzers 
  • Bewertet am 15.9.2019

"Voxco CATI Software"

Kommentare: We utilize Voxco to conduct healthcare outreach and satisfaction surveys. The solution has been a great option for us in terms of cost as well as functionality as it is a good price but also such a flexible platform for us to build upon as our clients continue to put so much focus on high touch telephone outreach.

Vorteile: The software is geared to for survey research and works perfectly for our needs for our primary clients in the healthcare industry. Very easy to use, easy to program, lots of functionality to cover everything from simple surveys to the most complex. Lots of functionality for CATI, easy to use agent screens, easy campaign set-up. They have been incredible in terms of sales and support as well to help us as we continue to grow our call center services.

Nachteile: Needs to be updated to use more than Internet Explorer in Enterprise mode and would love to see some enhancements on being able to see agent states and moving agents seamlessly between projects to help with Workforce Management. Also more information on the dashboard to help get quick insights on projects - more customization ability there.

  • Quelle des Nutzers 
  • Bewertet am 15.9.2019
Bonni P.
Program Manager, Online Customer Experience
Einzelhandel, 10.001+ Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    4/5
  • Eigenschaften & Funktionalitäten
    4/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    9/10
  • Quelle des Nutzers 
  • Bewertet am 23.10.2018

"Voxco Saved Us!"

Kommentare: Voxco has given us the chance to tap into our customer bases quickly, efficiently, and effectively. We are able to easily view what our customers' experiences look like and are able to action based on this feedback. The data gathered from Voxco is used by our top executives to make educated budgeting and forecasting decisions. We're thrilled with the relationship we have forged with the Voxco team and will always be thankful for the tools they provide and the support they offer.

Vorteile: How easy it is to learn to use. Very intuitive and for someone like me who isn't an analytics professional, the learning curve was not nearly as steep as I had anticipated. I also think that the technical support is incredible. VERY fast and very efficient. All of my issues were solved quickly.

Nachteile: There are some design limitations. Might be that I'm not well-versed enough to design the surveys the way I would have liked to see them, aesthetically, but I felt as though the design options were dated and basic.

  • Quelle des Nutzers 
  • Bewertet am 23.10.2018
Dave P.
Survey Programmer
Marktforschung, 201-500 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
  • Gesamtbewertung
    1/5
  • Benutzerfreundlichkeit
    2/5
  • Eigenschaften & Funktionalitäten
    1/5
  • Kundenbetreuung
    1/5
  • Preis-Leistungs-Verhältnis
    1/5
  • Wahrscheinlichkeit der Weiterempfehlung
    0/10
  • Quelle des Nutzers 
  • Bewertet am 10.1.2018

"not good"

Kommentare: Can't think of one. I have used Confirmit (18 years), SPSS dimensions (3 years), Survey writer (5 years), two different in-house proprietary software packages and Voxco is by far the worst.

Vorteile: Not much. Extremely simple surveys can be done quickly. Importing a second language into an existing survey can be fast.

Nachteile: It is time-consuming to program anything beyond the most simple of surveys in it. It lacks many basic features. Their documentation is terrible, poorly written, completely lacks examples, and is poorly indexed. It seems that a search of the online documentation will either yield so many results it's impossible to find what you are looking for or no results at all. Many of the "features" do not work. You can't search past projects effectively. If you know you have similar questions in past studies it is difficult to copy them. You need to manually find the survey, find the section, find the question then drag it into your new survey. At which point Voxco only copies the question itself and not any logic (unless all question numbers and variables match). Voxco makes it impossible to "pin" a second survey in the development environment. Validation is very time-consuming. You need to create separate questions with your error messages, then set that error message question, pipe in the value of the error message question into your original question, then redirect back to the original is the error message condition is true. Ridiculous. It is difficult to re-use answer lists unless they are 100% identical. There is no inline filtering or masking. You need to make separate masking questions all the time. Again adding programming time. I had more cons but ran out of space but you get the idea.

  • Quelle des Nutzers 
  • Bewertet am 10.1.2018
Ernest B.
Director of Research
Marktforschung, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    4/5
  • Eigenschaften & Funktionalitäten
    4/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    4/5
  • Wahrscheinlichkeit der Weiterempfehlung
    10/10
  • Quelle des Nutzers 
  • Bewertet am 29.7.2019

"Long Time User"

Kommentare: We are able to meet any need of our clients from the simple to the very completed in both the CATI and CAWI environment. Like I said above the people are what makes this software so special.

Vorteile: The technical support you receive during the course of working with the platform. We use both the CATI and CAWI functionality. Many of our projects are very complicated and Voxco's system meets the challenge every time. If we have any problems, Voxco is there to assist and help us get back on track. The software is great but the support is the best.

Nachteile: The environment takes a bit of effort to feel comfortable in.

  • Quelle des Nutzers 
  • Bewertet am 29.7.2019