Emburse Expense Enterprise (formerly Chrome River Expense)

Able to track expense reports

Vorteile:

I've used chrome river for various roles within my organization. It's a great way to track expenses I submitted for reimbursement. I love the use friendly interface and how it allows me to upload a pdf scan of the document. Being able to upload the scan has saved time that I would've spent writing each report.

Nachteile:

The math feature on the app isn't right sometimes. For example, it reports $503.86 as 503,860 which is confusing.

Great Visibility for Business Expenses

Kommentare: We are keeping track of all corporate spend, and submitting them all on time now. The visibility of where all expenses are in their approval process has been great for our users. Since everything flows faster, we are able to process reimbursements faster too. Our ability to also track compliance violations helps with know where user need additional training. The compliance reports are very useful.

Vorteile:

Integration with our corporate card program has been such a time saver. All users are able to track and expense their incurred business expenses in a timely fashion, and that helps with decision making. We also integrate with our travel agency, so expencing full trips now take way less time.

Nachteile:

Setting up the routing rules was a challenge with some of the exceptions we had to work through, but once the time was spent to consider everything, the system does what we expect.

Not intuitive, a hassle every month

Vorteile:

Drop down menus are somewhat useful, but overall awkward interface.

Nachteile:

The interface is not intuitive at all. Info is missing. Nothing makes sense. I'm clicking on everything just to try to move forward through the process.

Chrome River Expense Review

Kommentare: Overall experience has been very positive as all employees are now using it and we are saving time and money. We can rely on the system to help us with the process and the automation helps us manage the process.

Vorteile:

The system creates a workflow that saves us time and money. It enforces our expense policy so the administrators don't always have to be the bad guy. It also integrates with other systems such as our HR system (employee feeds), our corporate credit cards and out Concur travel system.

Nachteile:

The admin features can be a bit tricky to use. Features aren't always in the most intuitive place. The CR team is working on changing everything around. Once things are found/explained, it is a nice system to use. The help desk can also be slow to respond. Most times i want to be able to pick up the phone and call someone rather than dial 1-800 help.

Chrome River Expense - Easy to Use

Kommentare: Monthly expense reimbursement and categorization used to be an extremely time consuming task. With CR Expense, it is now very efficient and streamlined. Our overall monthly close process has been sped up by at least 15%, simply because of CR Expense.

Vorteile:

It is extremely easy to use. Our entire organization now uses it on a daily basis. It has completely streamlined our expense processes.

Nachteile:

Implementation took a while, but we did eventually get it customized perfectly for our organization.