---
description: Detaillierte Informationen über GuestWare zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: GuestWare Erfahrungen, Vor- und Nachteile – Capterra Deutschland 2026
---

Breadcrumb: [Startseite](/) > [Hotelsoftware](/directory/20031/hospitality-property-management/software) > [GuestWare](/software/98170/guestware)

# GuestWare

Canonical: https://www.capterra.com.de/software/98170/guestware

> Softwarelösung für Hotel-CRM und Gasterlebnismanagement sowie Kundenloyalität und Wartung für die Hotellerie
> 
> Bewertung: **4.0/5** von 1 Nutzern. Top bewertet für **Weiterempfehlungsquote**.

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## Übersicht

### Wer verwendet GuestWare?

Gastgewerbe

## Kurzstatistiken und Ratings

| Metrik | Bewertung | Detail |
| **Gesamt** | **4.0/5** | 1 Nutzerbewertungen |
| Bedienkomfort | 3.0/5 | Auf Basis der Gesamtbewertungen |
| Kundenbetreuung | 4.0/5 | Auf Basis der Gesamtbewertungen |
| Preis-Leistungs-Verhältnis | 4.0/5 | Auf Basis der Gesamtbewertungen |
| Funktionen | 4.0/5 | Auf Basis der Gesamtbewertungen |
| Empfehlungsprozentsatz | 70% | (7/10 Weiterempfehlungsquote) |

## Über den Anbieter

- **Unternehmen**: Guestware
- **Gegründet**: 1990

## Gewerblicher Kontext

- **Startpreis**: 112,00 $
- **Zielgruppe**: 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+
- **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Android (mobil), iPhone (mobil), iPad (mobil)
- **Unterstützte Sprachen**: Englisch
- **Verfügbare Länder**: Vereinigte Staaten

## Funktionen

- Berichterstattung / Analyse
- CRM
- Gasterlebnis-Management
- Instandhaltungsmanagement
- Marketing-Automatisierung

## Optionen für Kundensupport

- 24/7 Live-Support
- Chat

## Category

- [Hotelsoftware](https://www.capterra.com.de/directory/20031/hospitality-property-management/software)

## Alternativen

1. [Hotel PMS](https://www.capterra.com.de/software/128022/hotel-pms) — 4.2/5 (6 reviews)
2. [ResiGo](https://www.capterra.com.de/software/219385/resigo) (0 reviews)
3. [Hipar Hotel Management Software](https://www.capterra.com.de/software/149258/hotel-management-software) — 5.0/5 (3 reviews)

## Nutzerbewertungen

### "Guestware is a valuable tool, but it is far from the only option in this space." — 4.0/5

> **Charles** | *24. Mai 2018* | Empfehlungsbewertung: 7.0/10
> 
> **Vorteile**: Great from a tracking perspective.  You get out of Guestware what you put into it.  The most important things when using the software is to have a robust process in place for entering the data (front line employees understanding the need to capture and record issues and other data) and then being able to respond appropriately and act on the information.  Guestware helps to identify chronic issues, trends or other opportunity areas that are consistently dragging scores and ratings down.
> 
> **Nachteile**: The primary issue is that it does not have a two-way interface with Opera PMS, which can be a dealbreaker for some hotels, especially larger chains who aggregate data.  It can also require some time getting used to, so having one of your employees designated as the teacher/expert, especially to on-board new employees would be a good idea, but I consider that a negative for the software's ease of use.

## Links

- [Auf Capterra anzeigen](https://www.capterra.com.de/software/98170/guestware)

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| Sprache | URL |
| de | <https://www.capterra.com.de/software/98170/guestware> |
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| de-CH | <https://www.capterra.ch/software/98170/guestware> |
| en | <https://www.capterra.com/p/98170/GuestWare/> |
| en-AE | <https://www.capterra.ae/software/98170/guestware> |
| en-AU | <https://www.capterra.com.au/software/98170/guestware> |
| en-CA | <https://www.capterra.ca/software/98170/guestware> |
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| en-SG | <https://www.capterra.com.sg/software/98170/guestware> |
| en-ZA | <https://www.capterra.co.za/software/98170/guestware> |
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| es-MX | <https://www.capterra.mx/software/98170/guestware> |
| es-PA | <https://www.capterra.com.pa/software/98170/guestware> |
| es-PE | <https://www.capterra.pe/software/98170/guestware> |

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