Wir helfen Unternehmen in Deutschland
seit 15 Jahren bei der Softwareauswahl

Was ist DonorSnap?

DonorSnap ist ein einfach zu bedienendes Online-Spender-/Mitgliedschaftsmanagementsystem. Zu den Funktionen gehören Tracking für Spenden, Zusagen und Interaktionen, unbegrenzte nutzerdefinierte Felder, Excel-Import/-Export, Online-Formulare/-Spenden und Massen-E-Mail-Versand. Es gibt keine versteckten Kosten oder langfristigen Verträge. Für 39 $ pro Monat kannst du alle Funktionen nutzen, einschließlich unbegrenzter Nutzer, unbegrenzter Nutzung, bis zu 1.000 Kontakte in der Datenbank und 2.000 Massen-E-Mails/Monat. Teste DonorSnap 30 Tage lang kostenlos mit deinen eigenen Daten.

Wer verwendet DonorSnap?

DonorSnap bedient gemeinnützige Organisationen aller Art, Form und Größe. Das System kann leicht an die Bedürfnisse von fast jeder Organisation angepasst werden. Das Unternehmen kontaktiert dich, wenn DonorSnap bei dir nicht richtig funktioniert.

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Du bist nicht sicher, ob DonorSnap das Richtige ist? Mit einer beliebten Alternative vergleichen

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Die grünen Bewertungsbalken geben an, welches Produkt gemessen an der Durchschnittsbewertung und der Zahl der Bewertungen am besten abschneidet.

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Bewertungen über DonorSnap

Durchschnittliche Bewertung

Gesamt
4,6
Benutzerfreundlichkeit
4,3
Kundenservice
4,8
Funktionen
4,3
Preis-Leistungs-Verhältnis
4,8

Nutzerbewertungen nach Unternehmensgröße (Angestellte)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Bewertungen nach Punktzahl finden

5
64%
4
29%
3
5%
2
1%
1
1%
Celeste
Celeste
Operations Manager in USA
Verifizierter Nutzer auf LinkedIn
Non-Profit-Organisation Management, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Great solution for small nonprofits

5,0 vor 6 Jahren

Vorteile:

DonorSnap is easy to use. My favorite feature is the form builder; the forms integrate nicely with our website and are a great solution for event registration forms that import the data directly into the CRM. I've used both DonorSnap and Saleforce for registration and hands down DonorSnap is far more reliable, simpler, and offers better customization for our needs vs Salesforce. It's also far easier to use both as the administrator and as an end user. I've never had a DonorSnap form fail me. I can't say the same for Salesforce. We use DonorSnap for tracking donors, volunteers, and participants in our programs. DonorSnap keeps their software updated and is very good about offering training and notifications of any server maintenance that may disrupt use (it never does).

Nachteile:

The report features are very robust but not always intuitive to set up and run. Fortunately if you get stuck, DonorSnap's support team is fabulous and will help you to figure it out.

Amy
Executive Director in USA
Non-Profit-Organisation Management, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Donorsnap is the best for our needs, hands down

5,0 vor 4 Monaten

Kommentare: Email response times from support are super fast. Transitioning to DS from our former CRM was far easier than anticipated. The free online trainings are simple and relevant and super easy to find, as well as very helpful. If we are still in a bind on anything, we can still get one-on-one custom trainings for a small reasonable fee. The entire Donorsnap system is perfect for our small non-profit, as the learning curve was short and the migrated data intact for our thousands of donors. We couldn't be happier with the small annual fee for such a super useful and easy to use system.

Vorteile:

Donorsnap was phenomenally easy to set up, compared to every other CRM we looked at. Donorsnap's process for transitioning from our former CRM to theirs was relatively seemless and inexpensive, compared to every other CRM we scoped out.

Nachteile:

The monthly accounting I do with Donorsnap monthly donor data seems a little more onerous than it should be, but it still remains functional and not an excessive hassle.

bethany
Donor Care and Communications Coordinator in Philippinen
Non-Profit-Organisation Management, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Affordable but Powerful

4,0 vor 2 Monaten Neu

Kommentare: A little confusing to use in the beginning but once you get the hang of it, it's easy. Customer support is really fast as well. There are so many tools within this application that nonprofits really need.

Vorteile:

The price range was within our budget. We are so happy with what you get for the price you pay.

Nachteile:

The UI should be updated to make it easier for customers to navigate the application.

Kim
Executive Director in USA
Non-Profit-Organisation Management, Selbstständig
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Not User Friendly

2,0 vor 3 Jahren

Kommentare: Overall experience is that it served a purpose for us while we needed it. But, I am thankful we switched to a more user friendly platform. I voiced my concerns to them several times and never had any feedback. The best part of it was the customizable dashboard.

Vorteile:

The only positive was that fact that it is a Donor relations management /record keeping at a fair price.

Nachteile:

The initial import was not easy. We were also told we would not have to make journal entries because it integrated great with QuickBooks, that was not the case. For what we needed it for, the import/export was very complicated and had lots of bugs. The reports are not easy to pull information. Data Miner Platinum is not user friendly and should not be so confusing. Mailing reports are cumbersome. You cannot customize letters and emails with your logo. The support side also had a lot to be desired. Anytime we needed help we were referred to a video that was just as confusing. The responsive forms were VERY cumbersome to make and took way too much time. It was just too much time administrative wise.

Antwort von DonorSnap

vor 3 Jahren

Hi Kim, Thank you for taking the time to give us your feedback. We are sorry to hear your experience did not meet your expectations. We take all customer feedback to heart to improve our product and respond to every support request. At one point you had requested complimentary event registrations in the same form as paid registrations. We are happy to share that we now offer that functionality in our online forms. We also offer pre-designed templates for our forms so users don't have to spend the time building them from scratch. As for your challenges with Quickbooks, our integration allows users to record donations in DonorSnap and send them over to Quickbooks in a few clicks. They come over as journal entries and can even provide donor details if you set that up. We are happy to hear that you have found a product that better fits RCISD's complex needs and we wish you the best of luck in the future. Take Care, The DonorSnap Team

Roland
IT Support - Web Support in USA
Non-Profit-Organisation Management, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

The D.O.V.E. Fund - Development of Vietnam Endeavors

5,0 vor 2 Jahren

Kommentare: As a retired Software Engineer and Developer for a large corporation, this package is a good step for our application. I know that there are a lot of features (i.e. Tickler, Pledges, Volunteer Tracking, etc.) that we have not touched as that support is not in our focus at this time.

Vorteile:

The software allowed us to import a lot of our information from an older (non DonorSnap) system, using the Excel Interface. Edits were easy to do as we continued to add more information to our system, and allow mass edits using the Excel interface.

Nachteile:

We have asked for a few enhancements from the DonorSnap support and most of them have been very quickly. There are a few flags in the database (i.e. Bill Me) which are not exposed to be used in the DataMinerPlatinum for custom reports. There are a few work-arounds, so this is not a show stopper.