--- description: Detaillierte Informationen über DonorSnap zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: DonorSnap Erfahrungen, Vor- und Nachteile – Capterra Deutschland 2026 --- Breadcrumb: [Startseite](/) > [Fundraising-Software (Spendensoftware)](/directory/20047/fundraising/software) > [DonorSnap](/software/97513/donorsnap) # DonorSnap Canonical: https://www.capterra.com.de/software/97513/donorsnap Seite: 1 / 18\ Weiter: [Nächste Seite](https://www.capterra.com.de/software/97513/donorsnap?page=2) > Online-Spenderverwaltungssoftware, die alle gemeinnützigen Daten nachverfolgt. Enthalten sind NCOA, Formulare, Massen-E-Mail und QB-Integration. > > Bewertung: **4.6/5** von 414 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Übersicht ### Wer verwendet DonorSnap? DonorSnap bedient gemeinnützige Organisationen aller Art, Form und Größe. Das System kann leicht an die Bedürfnisse von fast jeder Organisation angepasst werden. Das Unternehmen kontaktiert dich, wenn DonorSnap bei dir nicht richtig funktioniert. ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.6/5** | 414 Nutzerbewertungen | | Bedienkomfort | 4.4/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 4.8/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 4.8/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.3/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 90% | (9/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: DonorSnap - **Gegründet**: 2007 ## Gewerblicher Kontext - **Startpreis**: 50,00 $ - **Preismodell**: (Kostenlose Testversion) - **Zielgruppe**: Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, iPhone (mobil), iPad (mobil) - **Unterstützte Sprachen**: Englisch - **Verfügbare Länder**: Kanada, Vereinigte Staaten ## Funktionen - Absolventen-Management - Belegmanagement - Berichterstattung und Statistik - Buchhaltung - CRM - E-Mail Marketing - Formularverwaltung - Freiwilligen-Management - Fundraising-Management - Kampagnenmanagement - Kommunikationsmanagement - Kontaktmanagement - Mitglieder-Datenbank - Mitgliedschaft-Management - Mobiler Zugriff - Mobiles Spenden - Online-Spenden - Pfand-Management - Registrierungs-Management - Social-Media-Integration - Spender-Management - Subventions-Management - Veranstaltungsmanagement - Wiederkehrende Spenden - Zahlungsabwicklung ## Integrationen (8 insgesamt) - AuctionSnap - Constant Contact - QuickBooks Desktop - QuickBooks Enterprise - QuickBooks Online - Stripe - Twilio - goEmerchant Shopping Cart Software ## Optionen für Kundensupport - E-Mail/Helpdesk - FAQ/Forum - Wissensdatenbank - Telefon-Support - Chat ## Category - [Fundraising-Software (Spendensoftware)](https://www.capterra.com.de/directory/20047/fundraising/software) ## Ähnliche Kategorien - [Fundraising-Software (Spendensoftware)](https://www.capterra.com.de/directory/20047/fundraising/software) - [Spendenverwaltung Software](https://www.capterra.com.de/directory/30548/donation-management/software) - [NPO Software (Non-Profit-Organisationen)](https://www.capterra.com.de/directory/30805/nonprofit/software) - [CRM-Systeme für Nonprofit-Organisationen](https://www.capterra.com.de/directory/31515/nonprofit-crm/software) ## Alternativen 1. [DonorPerfect](https://www.capterra.com.de/software/2698/donorperfect-fundraising-software) — 4.5/5 (1449 reviews) 2. [Donorbox](https://www.capterra.com.de/software/156860/donorbox) — 4.8/5 (625 reviews) 3. [Bloomerang](https://www.capterra.com.de/software/131207/bloomerang) — 4.7/5 (1287 reviews) 4. [Neon CRM](https://www.capterra.com.de/software/102088/neoncrm) — 4.3/5 (619 reviews) 5. [Little Green Light](https://www.capterra.com.de/software/123954/little-green-light) — 4.8/5 (316 reviews) ## Nutzerbewertungen ### "Two Years with DonorSnap and Going Strong" — 5.0/5 > **Bridget** | *17. März 2025* | Krankenhausversorgung & Gesundheitswesen | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: DonorSnap is a user-friendly online database that allows our medium-sized nonprofit to easily track donors, acknowledge donations, email donor contacts, assign and record interactions and pull customized reports. Unlike larger, more expensive databases, DonorSnap has a transparent interface which allows real-time customization at every level - for an extremely reasonable price. Not only is it easy to use, but if we ever have a question, online trainings are easy to find in their Help section, live trainings are given regularly, and customer support responds almost immediately. > > **Nachteile**: The outgoing mass email function is a little clunky, so we usually export contacts to a CRM platform for more customizable email appeals and communications. > > We transitioned from a big-name donor database platform to DonorSnap 2 years ago and haven't looked back. The DonorSnap team provided hands-on service for the transition process and such personalized continued service that I know everyone by their first names. I always recommend DonorSnap to my peers in the Senior Care community and would recommend it to all philanthropic professionals at small to mid-sized nonprofits. ----- ### "Donor Snap is truly a "snap" for Development Directors and Staff\!" — 5.0/5 > **Carole** | *1. Mai 2026* | Krankenhausversorgung & Gesundheitswesen | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: I am truly impressed with the customer service at Donor Snap, as well as the extensive library of webinars and handouts. \[sensitive content hidden\], staff, has been so responsive when I've still had a question and appreciate his service. I've worked in several fundraising programs and Donor Snap is by far the easiest and most efficient platform to use, especially for development staff in one person shops. > > **Nachteile**: Perhaps the only item I consider least liking is that I often may leave a screen open, but when I go back to it, I have to re-enter Donor Snap; it may be a user error on my part. > > I have been very pleased to use Donor Snap because of the ease in following the steps to run reports or obtain data. Often, in big shops, such as a University setting, the fundraising platform was so challenging (ie, Raisers Edge), that we had separate staff who did all the work for us. Donor Snap was easy from the start and where I was challenged, there were webinars and support to assist me. Excellent platform\! I highly recommend it. ----- ### "Cheap, good for small nonprofits" — 3.0/5 > **Gabriel** | *24. April 2026* | Gesundheit, Wellness & Fitness | Empfehlungsbewertung: 7.0/10 > > **Vorteile**: It was very cheap and could handle the basics and simple CRM tasks. It is customizable enough that you also aren't missing out if you're a small nonprofit. > > **Nachteile**: It feels and looks old. It is a little clunky sometimes, and there are a few quirks you have to get used to. > > Overall, for a small nonprofit it is an excellent choice. If you're not processing many donations and don't need a ton of functionality, it is a cheap option that will give you what you need. We moved to a new CRM when we outgrew DonorSnap. ----- ### "DonorSnap is the Best Choice for Managing Donors\!" — 5.0/5 > **Allison** | *15. September 2025* | Non-Profit-Organisation Management | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: I’ve been using DonorSnap for nearly 10 years, and it has been an incredible tool for managing donor relationships. The platform is user-friendly, reliable, and packed with features that make tracking and engaging with donors a breeze. One of the standout aspects is its affordability—it offers great value for organizations of all sizes. What truly sets DonorSnap apart is its excellent customer service. Anytime I’ve had a question or needed assistance, their team has been responsive, helpful, and genuinely invested in making sure I succeed. Over the years, I’ve recommended DonorSnap to several organizations, and they’ve all had positive experiences as well. > > **Nachteile**: If there’s one thing I’d love to see improved, it’s their presence at fundraising conferences. These events are where I connect with the largest audience of nonprofit professionals, and I think DonorSnap could make a big impact by being more visible in those spaces. It would be great to see them there more often\! > > If you’re looking for a donor management database that’s effective, budget-friendly, and backed by a fantastic support team, I can’t recommend DonorSnap enough\! ----- ### "DonorSnap is so easy to use that even a non techie can manage it." — 5.0/5 > **Peter** | *15. September 2025* | 2128 | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: Donor Snap is so much easier to use, than two other CRM's that I had used previously. Easy to learn, and they have excellent training videos, which is where I am able to get the majority of my questions answered. When I can't find the answer on their Help/Training site, I will send an email off to the support team, and typically get a response with an answer within 30 minutes. A previous CRM product could take 2-3 weeks for an answer. There reporting options are also very easy to use. So much easier than those other guys. If you are proficient with Microsoft Office products you should have no issues. > > **Nachteile**: The weakest link I would say is with the ability to send emails that are heavy on graphics. It is also possible that I have not tried enough, or asked the correct questions. > > DonorSnap is such an improvement over other CRM's that I have tried. I have recommended it to my web developer, and he has passed on my recommendations to other clients of his, and they have started using DonorSnap also. ----- Seite: 1 / 18\ Weiter: [Nächste Seite](https://www.capterra.com.de/software/97513/donorsnap?page=2) ## Links - [Auf Capterra anzeigen](https://www.capterra.com.de/software/97513/donorsnap) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Strukturierte Daten