OnContact CRM

OnContact CRM

von WorkWise

Wer verwendet OnContact CRM?

Für Unternehmen aller Größen in allen Branchen.

Was ist OnContact CRM?

OnContact CRM ist eine umfassende, flexible und anpassbare CRM-Lösung, die dir einen Wettbewerbsvorteil ermöglicht. Die preisgekrönte CRM-Anwendung ist als Cloud- oder On-Premise-Bereitstellung erhältlich und bietet umfassende Funktionen für Vertriebsautomatisierung, Marketing Automation, Kundenservice und Kontaktcenter mit einer reaktionsschnellen Oberfläche, die sich nahtlos an Browser und mobile Geräte anpasst.

OnContact CRM – Details

WorkWise

http://workwisellc.com

Gegründet 1995

OnContact CRM – Kostenübersicht

OnContact CRM bietet keine Gratisversion, aber eine kostenlose Testversion. Die kostenpflichtige Version von OnContact CRM ist ab 60,00 $/Monat verfügbar.

Startpreis

60,00 $/Monat

Kostenlose Version

Nein

Gratis Testen

Ja

Einsatz

Installiert - Mac

Cloud, SaaS, Web

Installiert - Windows

Mobile - iOS Native

Mobile - Android Native

Training

Persönlich

Live Online

Webinare

Dokumentation

Kundenbetreuung

Support während der Geschäftszeiten

Online

OnContact CRM Funktionen

CRM-Systeme
Angebote / Vorschläge
Aufgabenmanagement
Dokumentenspeicher
E-Mail Marketing
Gebietsmanagement
Interne Chat-Integration
Kalender-/Erinnerungssystem
Lead Scoring
Marketing-Automatisierung-Integration
Mobiler Zugriff
Segmentierung
Social-Media-Integration

OnContact CRM – Nutzerbewertungen

Zeigt 5 von 36 Nutzerbewertungen

Gesamt
4,4/5
Benutzerfreundlichkeit
4,3/5
Kundenservice
4,8/5
Funktionen
4,2/5
Preis-Leistungs-Verhältnis
4,6/5
Mike C.
IT Systems Administrator
Elektrische/elektronische Fertigung, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    4/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    9/10
  • Quelle des Nutzers 
  • Quelle: SoftwareAdvice
  • Bewertet am 14.8.2019

"Great software for building and managing relationships"

Kommentare: Using the dashboards, our sales team is able to track prospects through the selling process and manage the new customer funnel with ease. Management has much greater visibility into new business, which helps plan long term growth. We are also exploring the Opportunites functions to manage new product development, which will give sales better information when visiting customers.

Vorteile: The OnContact 10 update has brought so many feature enhancements, it basically a new piece of software. The adaptive interface is slick and intuitive and the integration with the Workwise ERP system helps easily us move marketing leads to customer sales orders. We like the mobile interface, which allows sales to plan more effective trips and have the most up-to-date data at their finger tips.

Nachteile: OnContact requires someone to "care and feed" it, but this is true of any software. I highly recommend anyone looking to implement OnContact invest resources for the indefinite future to be the owner of the data. Maintenance is key to getting the most out of this software package.

  • Quelle des Nutzers 
  • Quelle: SoftwareAdvice
  • Bewertet am 14.8.2019
Ian M.
IT Integration Manager
Essen & Trinken, 1.001-5.000 Mitarbeiter
Verwendete die Software für: 6-12 Monate
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    10/10
  • Quelle des Nutzers 
  • Quelle: SoftwareAdvice
  • Bewertet am 8.8.2019

"Excellent Product for Manufacturing Business"

Kommentare: PFI's experience with OnContact has been great for our business. From our sales to implementation, OnContact has been with us every step of the way. This software is great for tracking leads, activities, opportunities, and customers. The integration with Outlook has been a big time saver for our sales staff. The mobile app helps our sales staff continue to be productive even when on the road. Overall our experience has been and continues to be great!

Vorteile: Ease of Implementation
Ease of Use
Training and Implementation Services
Service and Support
User Interface
Integration with WorkWise ERP
Integration with Outlook
Mobile App

Nachteile: More automation could be built into the software for workflow processes

  • Quelle des Nutzers 
  • Quelle: SoftwareAdvice
  • Bewertet am 8.8.2019
Jonathan C.
Communications/Marketing
Maschinerie, 51-200 Mitarbeiter
Verwendete die Software für: 6-12 Monate
  • Gesamtbewertung
    3/5
  • Benutzerfreundlichkeit
    3/5
  • Eigenschaften & Funktionalitäten
    3/5
  • Kundenbetreuung
    4/5
  • Preis-Leistungs-Verhältnis
    3/5
  • Wahrscheinlichkeit der Weiterempfehlung
    6/10
  • Quelle des Nutzers 
  • Quelle: SoftwareAdvice
  • Bewertet am 8.4.2019

"A good budget-friently contender"

Kommentare: Been a great team to work with, just not super satisfied with the app execution in a lot of areas. But works well enough for the price, and they do a pretty good job on the support side.

Vorteile: Original attraction to the software was the ability to connect with Outlook, and have custom tie-ins with our in-house built CRM to port over the data. They worked super hard to properly map and port our existing data. Pretty much nailed the quote as far as time and expense if I remember correctly. Cost effective: we will save quite a bit over 5 years by hosting on-site, as we already had the internal infrastructure to host. Might not work if you don't have the infrastructure or staff. They have been mostly excellent in regards to response for issues and working with us to resolve those. OnContact does include everything with the price, so there's none of the nickel-and-diming you get with most SaaS software (just $5 more per month to unlock X feature!). I hate that with a fiery passion, so that's probably the top of the list on what sold me. Super above board in that respect. Bravo team.

Nachteile: Phone app is useless. It's not actually an app, just a webpage port. None of our staff can or will use it. Outlook connection isn't great, but I think that's more on Microsoft than OnContact. We switched to G-Suite several months ago and support for that is minimal, so waiting to see further development on this. Again, any upgrades and new features are still included in the price, so definitely worth considering for that reason (yes, a plus in the negative section). Interface is just OK, lots of clicks to do basic stuff. Lots of slide out drawers, which is OK on desktop but not usable on mobile. Lots of customizable search options and features, but it's too programmy in the language and execution, which makes it difficult for folks who aren't computer savvy to understand. Just no finesse in that regard.

  • Quelle des Nutzers 
  • Quelle: SoftwareAdvice
  • Bewertet am 8.4.2019
Jessica P.
COO
Krankenhausversorgung & Gesundheitswesen, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
  • Gesamtbewertung
    4/5
  • Benutzerfreundlichkeit
    3/5
  • Eigenschaften & Funktionalitäten
    4/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    5/10
  • Quelle des Nutzers 
  • Quelle: SoftwareAdvice
  • Bewertet am 25.2.2020

"OnContact CRM 7 review"

Vorteile: I liked that, once updated to the cloud version, I was able to get all the features of a more expensive system even if it takes more clicks.

Nachteile: I don't like how many clicks or windows needed to add activities or find the information I need.

  • Quelle des Nutzers 
  • Quelle: SoftwareAdvice
  • Bewertet am 25.2.2020
Tad B.
Director, Sales Operations
Elektrische/elektronische Fertigung, 201-500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    Nicht bewertet
  • Wahrscheinlichkeit der Weiterempfehlung
    9/10
  • Quelle des Nutzers 
  • Quelle: SoftwareAdvice
  • Bewertet am 12.8.2019

"Great Program, Awesome Service/Support"

Kommentare: OnContact has truly taken our business to the next level. Our Sales team utilizes the system on a daily basis for all customer calls, meetings, quotes, Sales Funnel, and we have even included our Customer Service team to the program to keep track of all customer calls, incidents, etc. Our Product & Engineering team utilizes the system to review the Sales Funnel and keep track of forecasting all new innovation released each and every month. Plus our Pricing team utilizes the system to keep track of all Won & Lost quotes and reasoning why we won or lost those projects so we can properly price future quotes against our competition. When we have every department in our company utilizing the system, it keeps all employees honest and in the look with every conversation at that particular account. Our company loves OnContact and will continue to utilize it and find ways to make it even more productive for our business than what it is today. With all personal in our business using the system in some shape or form, it has helped increase sales by 12% year over year. Keep up the great work!

Vorteile: Customization of program to suite our company's needs
Easy User ability
Easy to export and import data

Nachteile: No dislikes to the program and if any questions arise from an utilization aspect, the OnContact team is always readily available for a quick webinar or phone call

  • Quelle des Nutzers 
  • Quelle: SoftwareAdvice
  • Bewertet am 12.8.2019