--- description: Detaillierte Informationen über InfoFlo zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: InfoFlo Erfahrungen, Vor- und Nachteile – Capterra Deutschland 2026 --- Breadcrumb: [Startseite](/) > [CRM-Systeme](/directory/2/customer-relationship-management/software) > [InfoFlo](/software/96628/infoflo) # InfoFlo Canonical: https://www.capterra.com.de/software/96628/infoflo Seite: 1 / 5\ Weiter: [Nächste Seite](https://www.capterra.com.de/software/96628/infoflo?page=2) > Günstigstes komplettes CRM auf dem Markt. Einmalige Kosten von 99 US-Dollar pro Nutzer. Sehr einfach zu verwenden mit optionalen Erweiterungen für ein maßgeschneidertes Paket > > Bewertung: **4.5/5** von 100 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Übersicht ### Wer verwendet InfoFlo? Wir eignen uns für jedes Unternehmen, da unser CRM-System leicht an jede Branche angepasst werden kann. ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.5/5** | 100 Nutzerbewertungen | | Bedienkomfort | 4.4/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 4.3/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 4.5/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.4/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 80% | (8/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: InfoFlo Solutions - **Region**: Toronto, Kanada - **Gegründet**: 2017 ## Gewerblicher Kontext - **Startpreis**: 20,00 $ - **Preismodell**: (Kostenlose Testversion) - **Zielgruppe**: Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (mobil), iPhone (mobil), iPad (mobil) - **Unterstützte Sprachen**: Deutsch, Dänisch, Englisch, Französisch, Italienisch, Niederländisch, Russisch, Spanisch, Türkisch, Ungarisch - **Verfügbare Länder**: Australien, China, Deutschland, Frankreich, Irland, Japan, Kaimaninseln, Kanada, Neuseeland, Niederlande, Schweden, Singapur, Vereinigte Staaten, Vereinigtes Königreich ## Funktionen - Abrechnung & Rechnungsstellung - Aktivitäts-Dashboard - Anrufaufzeichnung - Anrufer-ID - Anrufprotokoll - Anrufüberwachung - Aufgabenmanagement - Aufzeichnung - Automatische Anrufverteilung - Automatisches Telefonwahlgerät - Berichterstattung / Analyse - Call-Center-Management - Dashboard - Dateitransfer - Daten-Import / -Export - Dokumentenmanagement - E-Mail Marketing - E-Mail-Management - Empfehlungs-Management - Fall-Aufzeichnungen - Fall-Management - Formularverwaltung - Fälligkeits-Tracking - Gemeinsame Kontakte - Goal Setting/Tracking - IVR - Kampagnenmanagement - Kommunikationsmanagement - Kontakt-Datenbank - Kontaktmanagement - Kundenhistorie - Kundenmanagement - Kundenportal - Leadmanagement - Mitgliedschaft-Management - Projektmanagement - Sales-Pipeline-Management - Self-Service Portal - Spender-Management - Statusverfolgung - Suchen / filtern - Terminplanung - Terminverwaltung - Virtuelle Erweiterungen - VoIP (IP-Telefonie) - Warteschlangenmanagement - Weiterleitung von Anrufen (Call Routing) - Wissensbasis-Management - Workflow-Management - Zeitverfolgung ... und 40 weitere Funktionen ## Integrationen (8 insgesamt) - Gmail - Google Calendar - Google Contacts - Microsoft 365 - Microsoft Outlook - QuickBooks Online - QuickBooks Online Advanced - WordPress ## Optionen für Kundensupport - E-Mail/Helpdesk - FAQ/Forum - Wissensdatenbank - Telefon-Support - Chat ## Category - [CRM-Systeme](https://www.capterra.com.de/directory/2/customer-relationship-management/software) ## Ähnliche Kategorien - [CRM-Systeme](https://www.capterra.com.de/directory/2/customer-relationship-management/software) - [CCM-Software](https://www.capterra.com.de/directory/31002/customer-communications-management/software) - [Lead-Management-Software](https://www.capterra.com.de/directory/30017/lead-management/software) - [Case Management Software für Kanzleien](https://www.capterra.com.de/directory/20040/legal-case-management/software) - [Kontaktmanagement Software](https://www.capterra.com.de/directory/30016/contact-management/software) ## Alternativen 1. [Ringover](https://www.capterra.com.de/software/169627/ringover) — 4.7/5 (881 reviews) 2. [Convoso](https://www.capterra.com.de/software/76768/cloud-predictive-dialer) — 4.5/5 (395 reviews) 3. [DialedIn CCaaS](https://www.capterra.com.de/software/29589/callcenternow) — 4.8/5 (325 reviews) 4. [LiveAgent](https://www.capterra.com.de/software/102188/liveagent) — 4.7/5 (1787 reviews) 5. [Zendesk Suite](https://www.capterra.com.de/software/164283/zendesk) — 4.4/5 (4084 reviews) ## Nutzerbewertungen ### "Great product yet challenges with reports and support" — 4.0/5 > **Celeste A.** | *7. Februar 2018* | Medienproduktion > > **Vorteile**: Works like Business Contact Manager, easy to use, one time fee. I like the dashboard and syncing with Outlook email features. > > **Nachteile**: REPORTING is not flexible, additionally a report is needed online that we can run and just click on a client name to go straight to the contact information. Reports cannot be sorted by different fields unless you export into Exel and modify which is time consuming. Support, at times is a challenge, recently when asking for help installing the offline version of Infoflo(after 2 weeks of trying) we were told to buy support so we looked at a work around ourselves and it still would not download our data. We contacted them for the 5th time and it we were told it is an internal error that an update is coming out for it. EMAIL \& POP UP REMINDERS: do not work on my computer at all, they worked one time on my IT guys computer. BACKUP: does not remind you when it is full and then we did have a backup for 3 months. They said they are working on this. MASS DELETE: cannot do this, must delete ONE entry at a time. They are working on this. DELETION OF EMAILS THAT ARE NOT A CONTACT: This cannot be done and somehow upon installation of the software we had duplicated emails and now have over 250K and cannot delete them. ----- ### "InfoFlo review" — 4.0/5 > **Sergey** | *3. Dezember 2019* | Verlagswesen | Empfehlungsbewertung: 7.0/10 > > **Vorteile**: Integration with Outlook and Gmail is very useful feature. You can easily connect your contacts with emails and tasks (opportunities and sales). I like Desktop version and one-time purchase fee. > > **Nachteile**: Project feature is not properly connected to opportunities, for example, you can't convert opportunities into projects. Categories feature does not make much sense. It is better to create Leads and separate Leads from Contacts. > > Overall experience is positive, the program is easy to learn and use. ----- ### "Ups and Downs. The idea behind the program is great\! However, Customer Support needs some work." — 3.0/5 > **Dustin** | *6. Februar 2018* | Versicherung | Empfehlungsbewertung: 6.0/10 > > **Vorteile**: Love how it integrates with outlook. We also like how to link groups and individuals to businesses; as well as being able to save documents to the businesses profile. The general layout of the program is good and easy to use. > > **Nachteile**: First and foremost they really need to work on their customer support. A number of times we have called we have got rude comments/service from who ever answered the phone. Also, its quite annoying when there is something wrong with the software, we have to pay for support to fix it... issues with the software not working should be included in the price of buying the software\!\! There seems to be quite a few bugs that pop up every so often, like not being able to open emails within the program and items not syncing between computers. > > It does help streamline our emails and profiles for all of our clients; saving our emails to each client profile is key for our industry. ----- ### "Great Service\!\!\!" — 5.0/5 > **Samantha** | *12. April 2026* | Buchhaltung | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: Simple CRM, easy contact tracking, integrates with your email, and boosts small business productivity > > **Nachteile**: Outdated interface, limited advanced features, weaker mobile experience, and fewer integrations than modern CRMs ----- ### "A useful platform with easy-to-use tools" — 4.0/5 > **Colton** | *17. November 2025* | Freizeit, Reisen & Tourismus | Empfehlungsbewertung: 9.0/10 > > **Vorteile**: InfoFlo allows me to add only the modules I need, such as advanced tasks, permissions, invoicing, and document management, making everything more personalized and preventing the system from feeling overwhelming or too cumbersome for my team, because we only activate what we actually use. Having mobile access is useful when I'm out of the office because I can view my task list, contacts, history, and schedule meetings or follow-ups before a call. It's a very secure platform, and I feel confident storing important documents without fear of anything happening. > > **Nachteile**: There are occasional errors like freezes and error messages, especially when there are many active tasks or data, but restarting the application fixes everything, although it does interrupt my workflow. > > The functionality and control of my data have improved, and with a smoother integration, I can make calls, record communications, and invoice from within a single integrated ecosystem. ----- Seite: 1 / 5\ Weiter: [Nächste Seite](https://www.capterra.com.de/software/96628/infoflo?page=2) ## Links - [Auf Capterra anzeigen](https://www.capterra.com.de/software/96628/infoflo) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Strukturierte Daten