Wer nutzt diese Software?

Small - Medium - Large Veterinary Hospitals

Durchschnittliche Bewertung

17 Bewertungen
  • Gesamt 4 / 5
  • Benutzerfreundlichkeit 4 / 5
  • Kundenservice 4 / 5
  • Funktionen 4 / 5
  • Preis-Leistungs-Verhältnis 4 / 5

Produktdetails

  • Kostenlose Version Nein
  • Kostenlose Testversion Ja
  • Einsatz Installiert - Mac
    Cloud, SaaS, Web
    Installiert - Windows
  • Training Persönlich
    Live Online
    Webinare
    Dokumentation
  • Kundenbetreuung Support während der Geschäftszeiten
    Online

Angaben zum Hersteller

  • ClienTrax Software
  • https://clientrax.com/
  • Gegründet 1987

Über ClienTrax

Robust Veterinary Practice Management Software including Electronic Medical Records, Integrated Labs, and Digital Imaging, Mobile App, On-line Appointment Scheduling, Reminders, Recalls, Practice Builder Client Retention program and many more time proven features.

ClienTrax Funktionen

  • Abrechnung & Rechnungsstellung
  • Behandlungspläne
  • Bildspeicherung
  • Inventarverwaltung
  • Patientenakten
  • Rezept-Management
  • Termin-Erinnerungen
  • Terminplanung
  • Vorstands-Management

Die hilfreichsten Reviews für ClienTrax

We have used ClienTrax for over 5 years and have been a very satisfied customer since day one.

Bewertet am 3.2.2018
Robert K.
Practice Owner
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
4 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis

Vorteile: INTEGRATION. ClienTrax Cloud Services is a very valuable offering. Our clients can schedule appointments in real time 24/7/365. So much more that a simple email request for an appointment. The client survey tool is also extremely useful. Additionally, the Merchant Services integration is a time save and a good value. Laboratory and Imaging results are efficiently downloaded into the patient record, putting all information into a well organized chart. The ClienTrax team works hard to keep the program current and provide real problem solving solutions in an ever changing environment. Additionally, the reports generated have all the information needed to make business decisions. There is also the ability to customize reports, when needed.

Nachteile: The only con would be to really spend some time thinking about your practice workflow before changing to a new software. There are many useful tips and tools within ClienTrax that can improve practice efficiency when utilized correctly, with prior planning. The only change I would have made would have been spending more time planning our conversion, to better utilize the ClienTrax strengths sooner.

Antwort des Softwareanbieters

von ClienTrax Software an 16.7.2018

Dr. Knapp

Thank you so much for the great review! We greatly appreciate your business and we strive to do our very best to support your progressive and busy practice!

Solid Practice Management Software and Support

Bewertet am 3.5.2018
David W.
Owner
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis

Vorteile: I love ClienTrax! This program has all the latest features to streamline all of my hospital logistical needs. I'm very happy with the flawless integration with all of my digital and blood equipment as well as outside lab results. My clients comment on how easy it is to make online appointments and I'm thrilled that it happens in real-time. The reminders and client communications are fully automated, set it up and forget it. By using the accounting, payroll, inventory and all the business features, I have more time to concentrate on my patients and clients. Customer service is always there for me and will listen to any improvements or ideas I have. The bottom line is having ClienTrax saves time and money.

Nachteile: Perhaps more frequent updates. As with any management software, it does take time to properly set up. Don't take shortcuts.

Antwort des Softwareanbieters

von ClienTrax Software an 16.7.2018

Thanks so much for the great review! We strive to provide the best technical solutions to your practice, and we appreciate you as a "power user" of ClienTrax software.

Have used Clientrax over 20 years, easy to use, good support, cost effective, and stays up to date.

Bewertet am 1.2.2018
Anthony S.
Owner
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: The vendor has negotiated some great integrations with credit card processors.

Vorteile: Very Intuitive, quick learning curve for new employees, payroll functions well!
Ongoing support, Updated often, very economical yearly maintenance fee!

Nachteile: Some updates have to work out glitches, guess that is true for any software. Some laboratories and in-house blood machines don't integrate well.

Antwort des Softwareanbieters

von ClienTrax Software an 8.2.2018

Dr. Stansbury, thank you for the feedback on the ClienTrax software! ClienTrax currently has bi-directional integration with Antech, Heska, and Idexx lab products. The Abaxis equipment still requires a correct driver to be installed on a PC to the USB only device for integration. All of us here at ClienTrax look forward continuing to work with you and your team as technology changes and these integrated solutions become seamless.

Easy to use , dependable soft ware and great support.

Bewertet am 7.5.2018
Miro D.
President
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Vorteile: Had used Clientrax in previous hospital. Had attempted a different software in new practice but switched back to Clientrax within 2 weeks. The software is easy to learn for new users and every function . Having way too many features as we have found in the other software does complicate matters. We prefer a one step/click to get to where we want to go which Clientrax does.

Nachteile: The software is pretty straight forward and some may scoff at its simplicity and may find it a little out dated but for what our practice requires of it and it is quite good enough.

Antwort des Softwareanbieters

von ClienTrax Software an 16.7.2018

Thanks so much for the great review! We are sorry you had such a terrible experience with the other software supplier!

Terrible software! Terrible support! Outdated products

Bewertet am 9.9.2016
April L.
Veterinarian, Owner
2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
1/5
Gesamt
1 / 5
Benutzerfreundlichkeit
1 / 5
Eigenschaften & Funktionalitäten
1 / 5
Kundenbetreuung
1 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: 2500 characters is not enough space to give you the details of our experiences with CT software, support and ownership. In 2013, we purchased the software as well as ancillary services such as digital x-ray and digital dental x-ray. I selected CT for my practice based on a demo I was shown online by one of the VPs that I'd known when he was at Intravet. The demo showed a working white board to keep tabs on all cases/patients in the hospital. During the time we had the software up and running, we were NEVER able to use the white board. I was told there was absolutely integration with IDEXX for import of lab results into medical record. Never. Happened. The representative that came to do our training spent about 10 hrs of our training time one day trying to get IDEXX results imported into MR. Nope. It took us about 5 mos to get basic, unreliable importation of labs from IDEXX. IDEXX tried to work with us and offered to have conference call a year later when we were frustrated that when we had add on tests that were performed later and imported were changing name of the previously requisitioned testing and IMPORTING OVER THE DATA. I could not get CT to come to the table to work it out!
Digital x-ray. AGFA CR10. Seemed to work well at first. Images then poor quality intermittently, then regularly (under then over exposed, lines in the images, etc). CT assured us they had reported to AGFA and were working with them. HOURS of tech time wasted doing testing, software installation, updates, etc. Finally, 14 mos AFTER we purchased (warranty of 1 yr), it completely failed-would not work at all right before Labor Day weekend. CT said nothing they could do. After repeated calls, they finally gave me contact info for AGFA. Initially was told it would be minimum of $1500 to even come out & likely $3000 or more to repair. Asked AGFA what reports they had from CT on the issue. Only 2 were the most recent and another about 18mos previously with our serial number but registered to an urgent care facility in MA or somewhere?!! Whuuut?? Had to solve myself with AGFA and local agent. Unit defective and had been. Got replacement thru AGFA & local support, NOT CT. No help at all from CT.
Records lost, patient files going into other patient files without anyone moving them... On and on. I have hundreds of emails to CT over the 2 years we tried to use. Finally had to scrap it and decide to invest in completely different software. DO NOT BUY THIS SOFTWARE! Antiquated OS!!!

Vorteile: Absolutely NOTHING.

Nachteile: EVERYTHING. It is written in Omnis which was initially competing (back in the 90s) with File Maker Pro. You probably can guess who won that race. Omnis has very little support now because it's not profitable.

Antwort des Softwareanbieters

von ClienTrax Software an 16.7.2018

Dr. Linson

I am sorry you had this experience. I know that all of us here at ClienTrax did our best to help you. I personally took many calls from you during off hours. We sent trainers back to your facility at no additional cost to you. I think the experience would have much better for you overall, if you had not experienced so much staff turnover.

In regard to your comment about Omnis. We have found this platform to perform very well for many years. I am not sure what you have based your comment about Omnis not being profitable.

You can see by many of our 5 Star Plus reviews, that most users do not have the same experience.

Best of luck with your future endeavors!

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