Wir helfen Unternehmen in Deutschland
seit 15 Jahren bei der Softwareauswahl

Was ist RxWorks?

Jede Praxis hat das Potenzial, ein großartiges Unternehmen zu werden. Mit diesem Hintergedanken hat das Unternehmen eine Managementlösung für Tierarztpraxen entwickelt, die die Verwaltung deines Unternehmens vereinfachen und dabei helfen kann, den Umsatz zu steigern und verpasste Chancen zu nutzen.

Durch einen erfolgreichen Tierarztbetrieb erhältst du die Freiheit, dich auf das zu konzentrieren, was dir am wichtigsten ist, was immer das auch sein mag.

RxWorks wird in 19 Ländern von einer Reihe von erstklassigen Universitäten und großen Konzernen genutzt.

Wer verwendet RxWorks?

Praxen, die eine Lösung wünschen, die bei allen Aktivitäten hilft, die sich auf den Geschäftserfolg auswirken. RxWorks rationalisiert und vereinfacht das Business-Management und hilft dabei, den Umsatz der Praxis zu steigern.

RxWorks Software - 1
RxWorks Software - 2

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Die grünen Bewertungsbalken geben an, welches Produkt gemessen an der Durchschnittsbewertung und der Zahl der Bewertungen am besten abschneidet.

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Bewertungen über RxWorks

Durchschnittliche Bewertung

Gesamt
4,3
Benutzerfreundlichkeit
4,1
Kundenservice
4,3
Funktionen
4,3
Preis-Leistungs-Verhältnis
3,9

Nutzerbewertungen nach Unternehmensgröße (Angestellte)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Bewertungen nach Punktzahl finden

5
43%
4
48%
3
10%
Chris
Chris
Director in Australien
Verifizierter Nutzer auf LinkedIn
Tierarzt, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

RxWorks

5,0 vor 5 Jahren

Kommentare: Good support to improve my employee knowledge of the program through online training sessions.

Vorteile:

Easy to use, comprehensive, always adapting to change in business models and good product support

Nachteile:

High cost base. Cost for additional terminals. Limited ability to add photos to visit screen (only through importing via scan docs folder).

Antwort von Covetrus Software Services

vor 4 Jahren

Thank you for your review Chris. We really appreciate your honest insight and feedback. It is great to hear that our online training solutions have benefited your team. You can find further help documents, training videos and release documentation within our RxWorks user portal on our website. https://softwareservices.covetrus.com/

Narissa
Practice Manager in Australien
Tierarzt, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

In Betracht gezogene Alternativen:

For a busy 9 - 5 practice

4,0 vor 4 Jahren

Kommentare: We installed RXW in Nov 2017, after spending a few months customising our options through performance pack. From the beginning, the support and implementation team have been an absolute dream to work with, and if I've ever had issues or questions, they've put up with me in ways I can only thank them for.

Vorteile:

This product has been around for so long that it integrates with almost all major functionalities - TYRO, Idexx, Smart Flow. Customer support is 24/7 and they can jump on and see exactly what you're seeing - you can't go past that!

Nachteile:

The UI is dated. It is busy which can make it difficult to train new staff members. The client/patient handouts can be found in numerous locations, and can become difficult to locate after a while.

Antwort von Covetrus Software Services

vor 4 Jahren

Thank you for your review and feedback Narissa, we are very grateful for this insight and will take these onboard as we share with our product team. We are delighted to hear that our support team is delivering a great service and that you find the customisation of our solution beneficial to your practice day to day. We will take your feedback around UI to our team as we strive to continually grow and develop our solution in this area. Our thanks again, Team Covetrus

brendan
veterinary surgeon in UK
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

There are so many useful features, and many that we should use, but do not have the time.

3,0 vor 7 Jahren

Vorteile:

The functionality and telephone support are excellent. There are so many useful tech solutions for communicating to clients (reminders, within-consult topics and links), harvesting patient data (lab results, imaging), stock control and analysis of business performance. Every time that I have telephoned the support staff, my enquiry has always been dealt with very well.

Nachteile:

Unfortunately, the software is not as intuitive as other management systems that i have used. There are a staggering number of unnecessary button clicks needed to do almost anything. Nothing is made quick and simple, but in steps, that often do not prioritise the most likely direction a user will take. So, moving backwards through the patient notes, require a user to save the notes (2 clicks) and then move page by page through the notes. There are ways that you can scroll through the notes, but you have to press the "load more notes" which makes it cumbersome and slow to go through long clinical notes. It feels like somebody needs to change the design and the user journey for the common tasks so that they can be done intuitively and simply and quickly. Furthermore, all the extra functionality can be available but more "hidden away".

James
Business Refinement & Services Manager in Australien
Tierarzt, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Operator to management ease of use

4,0 vor 4 Jahren

Kommentare: Reporting to a university board and corporate management, the reporting features are ticking most of the boxes required. Rx works is by far my favorite PMS and the support available is second to none.

Vorteile:

I like the ease of use form a working level. Working as a nurse for years showed me the features that were available - features that i used differed depending on the role in which i was employed at the time. Now as an manager and administrator, i see the background of how each feature can be better utilized. I feel that bringing my nursing experience into the set up of the many features is a huge benefit.

Nachteile:

Features around the referral clinics setting could do with some improvement as well as reporting and advanced analysis tools.

Antwort von Covetrus Software Services

vor 4 Jahren

Many thanks for taking the time to leave your review James, your feedback and insights into our products and services are invaluable to our team. We are delighted to hear that you have found our solution easy to use and feature rich at different stages of your career. We will also share your feedback around reporting and analysis with our team as we strive for continuous improvement in these areas. Our thanks again for your valuable insight. Team Covetrus

Sally
Veterinary Nurse / Owner in Australien
Tierarzt, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Very satisfied

4,0 vor 4 Jahren

Kommentare: Overall I am very satisfied with RxWorks, if the reminder system could be improved it would be flawless.

Vorteile:

I like how easy the program is to use and that you do not have multiple windows at one time. It is easy to train staff and navigate if you are a first time user.

Nachteile:

The reminder system could use some improvement but the support team are always there to assist us in whatever we may need.

Antwort von Covetrus Software Services

vor 4 Jahren

Our sincere thanks for your review and feedback Sally, your comments and suggestions are hugely valuable to our team. We will share feedback with our wider team to ensure we continue to improve and develop RxWorks to meet your everyday needs, specifically around the reminder system. We are delighted to hear that you find the system easy to use, train others on and that the reports provide you insight to track progress. Thank you, Covetrus Team

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