WhatsUp Gold

Vorteile: The device cards are a nice addition; quickly access common features.
Creating dashboard is much easier now than in previous version; more flexible.
I like how things are now grouped together, e.g. accessing logs you don't have to go to 3-4 different locations.
Searching for devices is great!

Nachteile: Device roles and discovery could use some work.
need to be able finding monitors in library is cumbersome, need a way to search or jump alphabetically
Device types were remove, new versions don't support changing OS type
Need a way to create dynamic HTTPS content monitor, meaning you could hit an address like so : http://%device.Hostname/NmConsole (hostname is not supported, only address)
HTTPS TCP monitors only support SSL TLS 1.0
I spend a lot of time hitting F5 to refresh the browser because the change I just made is not reflected.
you can drag and drop devices - need an easier way to manage groups.
Need a way to pin favorite groups in navigation pane.
When you are on device status page from my network you have to click back button 3-4 times to return to the my network page.
Would like to see more youtube videos on how to use the newer version; would be a great way to deliver user training.
I would like the ability to delete a device from the devices properties page.

Kommentare: It provides us an overall health of the environment and provides great alerting tool.

Vorteile: The interface is nice and customizable. Upgrading to new versions are very simple. The overall alert monitoring is great. They continue to add in new features to keep up with the overall demanding IT infrastructure. Working with their technical and product teams are great as they listen to your issues and/or suggestions and look to add new features by communicating to their customers on their sprints.

Nachteile: As of late the Whats Up Gold Plus product is not delivering based on what has been communicated to their customers. I attended a conference where IPSwitch stated their WhatsUp Gold product supported Microsoft Azure, Dell Compellent Storage and Wireless APs. When we implemented the product it only supports a small piece of Azure that requires Servers and not WebApps/Sites. In addition, the Dell Compellent provides incorrect measurements which is now being looked at on their technical team because there are issues with their release. On the AP Support it is stating they cannot read into our Cisco Airnet APs which are very standard. This too is a feature request. I like the product but for the cost I would expect these types of features to work.

Kommentare: We mainly benefit from the alerts system that will notify all specified employees via text/email whenever a part of our network goes down. Typically we will know something is down before our users even notice the problem.

Vorteile: The alerts are where WhatsUpGold really shines. They are all fully customizable and once they're setup to your specifications they work like a dream. A majority of the time we will know when something on the network goes down before our users even notice the problem!

Nachteile: This product can do so many different things it becomes a little overwhelming. Once alerts are setup they work great, but the configuration process can get pretty confusing if you haven't done it before. Online training videos on how to configure certain features would be a great tool.

Kommentare: Our Network and VM monitoring has improved by 200%

Vorteile: First is its reliability. I have matched it against other products such as CACTI and more accurate in the numbers game. Also, its flexibility when it comes to even exporting and importing of databases to new versions of WUG. Another aspect I like is how there is always constant improvement with the product. The versions never stay static. Always moving forward. I have in recent made of suggestion and IPSwitch said they would investigate it and possibly have it in a beta release.

Nachteile: This is a most difficult question to answer. If I had to come up with anything ... It is that they are under staffed. Every single employee on tech side, sales, marketing must be working 24 hours a day 7 days a week. Answers are always 100 percent correct but the same staff answers your questions. Those employee s need help. Hire !!!

Kommentare: Benefit of proactively maintaining the full network

Vorteile: It allows me to monitor all of the network remotely. I'm able to monitor switches, websites, computers, temperature, etc. I just need to only look at my email to be able to see down statuses of devices

Nachteile: Taking the time to research how to configure monitoring takes up a lot of my time. Wish there were more instructional videos.