Was ist ImproMed?

ImproMed, angeboten von Covetrus, ermöglicht jeder medizinischen Fachkraft, bessere medizinische Leistungen zu erbringen, während er Technologie nutzt, um alle Teile der Tierarztpraxis nahtlos zu integrieren. ImproMed wurde entwickelt, um alle deine Praxisanforderungen zu erfüllen: vom Warteraum bis zum Untersuchungsraum rationalisiert ImproMed Prozesse, reduziert ausstehende Gebühren, verbessert die Kundenkommunikation und bietet dir umfassende Betreuung.

Wer verwendet ImproMed?

ImproMed ist für jede Praxis geeignet, ob groß oder klein. 1–50 Standorte. Vollständig an deine Bedürfnisse anpassbar.

Wo kann ImproMed bereitgestellt werden?

Windows (Desktop), Windows (On-Premise)

Über den Anbieter

  • Covetrus Software Services
  • Ansässig in Portland, USA
  • 1988 gegründet
  • 24/7 Live-Support
  • Chat

Erhältlich in diesen Ländern

Kanada, Vereinigte Staaten

Sprachen

Englisch

Über den Anbieter

  • Covetrus Software Services
  • Ansässig in Portland, USA
  • 1988 gegründet
  • 24/7 Live-Support
  • Chat

Erhältlich in diesen Ländern

Kanada, Vereinigte Staaten

Sprachen

Englisch

ImproMed – Videos und Bilder

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Videos zu ImproMed
ImproMed Software - 1
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Kosten ähnlicher Produkte wie ImproMed vergleichen

ImproMed

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Gratis Testen
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N/A
Kostenlose Version
Gratis Testen
Nicht verfügbar
Kostenlose Version
Gratis Testen

ImproMed Funktionen

  • Abrechnung & Rechnungsstellung
  • Bestätigung / Erinnerungen
  • Inventarverwaltung
  • Terminplanung
  • Verwaltung von Patientenakten

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Bewertungen über ImproMed

Durchschnittliche Bewertung

Gesamt
4,0
Benutzerfreundlichkeit
3,8
Kundenservice
3,8
Funktionen
3,9
Preis-Leistungs-Verhältnis
3,8

Nutzerbewertungen nach Unternehmensgröße (Angestellte)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Bewertungen nach Punktzahl finden

5
37%
4
42%
3
14%
2
4%
1
3%
Kerrie E.
Kerrie E.
CVT in USA
Tierarzt, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Impromed

5 vor 3 Jahren

Kommentare: Overall good. Its overall keeping tract of our clients patients medical records.

Vorteile:

It's easy to keep track and answer our clients questions with improMed. I also use lab screen and other templets that can ease my documents on our patience. Its also nice to have the emailing features so I can get the information to our clients immediately.

Nachteile:

The inventory and product side of this software is complicated. I also wish it will tell me where I'm at with needing to reorder our inventory. The Templates with prescription labels and reminders we seem to always need a IT person to help us. IT help can sometimes not followup with us when we need something not as immediate can be pushed aside and not followup. Transactions take a long time with the credit cards.

Antwort von Henry Schein Veterinary Solutions

vor 3 Jahren

Thanks for reaching our and sending your feedback, Kerrie! We agree that ImproMed provides a lot of great, easy to use features that make it easier to run your business. While inventory can be complicated to get in to a rhythm, we have a great Training Team that knows the best practices and is here to help. In fact, we did a webinar focused specifically on inventory. We would love to put you in touch with a Trainer who can help you and the team sort out some of these areas. If you're interested in learning more, reach out to us at the email mentioned below. If you ever have questions or additional feedback we'd love to hear it! Email us at HSVS.Solutions@HenryScheinVet.com.

Lexie R.
Manager in USA
Tierarzt, 11-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Review

4 vor 11 Monaten

Kommentare: We have always had a great experience and customer service is always wonderful!!!

Vorteile:

This product is user friendly for scheduling appointments and billing clients. Easy to right click/left click. Very windows based program.

Nachteile:

Medical records-- it is not an easy task to set up medical records within the program and not so easy to edit them.

Kristen G.
Office manager in USA
Tierarzt, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Could be a great product, but has some issues

3 vor 2 Jahren

Vorteile:

Overall the layout is good and easy to learn and is in a logical place. Invoices are easy to create and there is a decent selection of reports to choose from.

Nachteile:

Patients with split billing are a nightmare. On statements, charges for split billed patients are listed in a very confusing way and it doesnt' list what percentage each owner gets billed for. Our clients complain all the time and don't understand what they are being charged for. also, if there is a revision that needs to be made, the next statement doesn't give details on what was changed or what horse it was for, it just shows misc charges/credits at the end of the statement. Not helpful at all!! Syncing laptops to the server take forever!!! The usual sync takes about 1.5 hours and sometimes more. Yes we do the document sync, but I don't know why it has to copy every single file every single time. It needs to just copy over the new items and skip everything that it already has. The report selection, while decent, could be better. There should be more options to choose from for each report. Mobile units cannot add new cities or other certain new info into the database. clients out in the field cannot get a receipt with their full correct address until after the info has been added through the office server. It just looks tacky and is a waste of our time to have to go back and revise things. After almost every "update" there is at least one computer that has a problem. Something always seems to go wrong and I have to pull the computer from the field so my vet has no computer to work from for an additional day.

Sara J.
Veterinary Assistant in USA
Tierarzt, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

In need of some updates!

4 vor 3 Monaten

Vorteile:

I like that scheduling is easy and most of the main functions are use friendly.

Nachteile:

We REALLY need to be able change the titles of bloodwork. I can change the title of a form I typed to whatever I want, but I can't change the name of the labwork to what I actually ran. For example if I run a Chem10 on the Catalyst, the medical record will say "Catalyst run". I can run a dozen other tests on the catalyst..so I have to open to the labwork to see exactly what was run. I can't just change it to say "Chem10". That would be a tremendous time saver. It would also be super helpful to be able to manipulate the refills of the medications WITHOUT having to actually refill the medication. If I want to change a refill on a current prescription from 5 to 3, I have to act as if I'm going to fill the medication to change the number of refills.

Antwort von Covetrus Software Services

letzten Monat

Thanks for being a great customer and for sharing your feedback with us. We will provide this information to our product team for review.

Shawna G.
Practice manager in USA
Tierarzt, 11-50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

In Betracht gezogene Alternativen:

ImproMed

4 letztes Jahr

Vorteile:

It has a nice layout, self explanatory.

Nachteile:

To start with the transition from Avimark to ImproMed was a mess- our server arrived without all the necessary information which required our trainer to focus on that during a time we were to receive training. Lab equipment has not communicated with software consistently since the install which was 4/2018. As you can imagine learning a new system when you did not have the appropriate time to be trained can be difficult- their customer support WAS really bad during that time, it has gotten better but I have also had to figure out so much using youtube that I really just do not call them unless I have to. There is no spell check as you go along, you have to type then check it. It refreshes but bumps you out of where you were looking so you have to start all over again. Every now and then it will glitch and bump the date along the right lower side of the screen back to 1900 - so as you are trying to look up soaps and medical records there isn't anything there. Low qty items do not auto populate to the want list. Inventory is not easy to understand and it is easy to make mistakes that throw off your counts. Intelligent inventory was exciting but I was talked out of that by an ImproMed support person so... the spreadsheet is a mess to try and use- very easy to make a mistake for price increases.

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