Allscripts Professional EHR

Smooth and gets the job done

Kommentare: Gets the job done. Makes eprescribing easy.

Vorteile:

Simplifies the documentation process and works well sending Rx

Nachteile:

Not as user-friendly as other choices in the marketplace

Woud recommend Allscripts Eprescribe

Kommentare: Overall Allscripts Eprescribe or Veradigm has done just what we need it to do, minus that ability to have all the same features on the mobile app. It is fairly easy to learn how to use and train staff on.

Vorteile:

When our doctor set up his private practice 13 years ago, I shopped around to find an electronic prescribing program that would best suit his needs. The doctor is a psychiatrist and does not need a lot of the extra features found in some EHR's. Allscripts can be used as a stand alone prescribing tool. It does not integrate with our practice management software unfortunately (We use MyClientsPlus) but it works great for what we need it for. It can also be used on a mobile device if needed.

Nachteile:

We do not particularly like the Allscripts Eprescribe (Now Veradigm) mobile app. Most of the time, the doctor ends up using a browser on his phone and logging into the program that way instead of using the app because the app won't allow him to see the medication history like the desktop application does. The doctor feels like the Veradigm app is pretty much useless and wishes that they would update it to be more like the desktop app.

Look elsewhere for an EHR

Kommentare: When they talk about EHRs making life difficult for physicians they had Allscripts in mind. What should be simple tasks are made difficult. I'm sure there are other systems out there that are worse but it is hard to imagine.

Vorteile:

I like the ability to customize the software myself but it is not always intuitive as to how to do this.

Nachteile:

The cloud-based system is not very stable. Not only have they been the target of ransom-ware that shut down the system for 10 days but getting through a single day without getting kicked off is unusual. Updates to the system means at least a week of connectivity issues. A recent update required us to update to Windows 10 and then the next update made it not work well with windows 10. A recent update also made us unable to use tablet computers. Customer service is poor. Getting a password reset took 30 minutes on the phone as they wanted to mirror the computer first and getting that to work was a nightmare. Completing tasks for HEDIS, meaningful use and patient centered medical home are tedious. It takes an employee as hour a day to reconcile electronic visits that are sent to us due to the complex and counter-intuitive way they force us to do it.

The best I’ve tried

Vorteile:

I absolutely love Allscripts. With good training it is very easy to adapt to working with.

Nachteile:

There are changes at times to the features but it minimally impacts my job function.

Allscripts EHR

Kommentare: Allscripts was the first EHR I used, and it was definitely easy to learn how to use. The layout of each patients chart is easy to follow, as well as easy to sort through to find what you're looking for. I really like that you can follow tasks/messages for a specific patient, so you can keep on top of specific tasks that you're working on. You can also push tasks/messages out any length of time you would like, so it will reappear on your desktop when you specify, so you can follow up when needed.

Vorteile:

Easy to follow tasks (messages) in each patient's chart I like the layout of the patient's chart, and that you can sort by document type, specialist, outside communication, etc.

Nachteile:

Unable to see a patient's insurance card through the chart