EXUS Financial Suite

EXUS Financial Suite

von EXUS

Wer verwendet EXUS Financial Suite?

EXUS Financial Suite for debt collections and recoveries serve banks, financial services organizations (lenders, leasing, financing, debt collection agencies), telecom operators and utilities.

Was ist EXUS Financial Suite?

The EXUS EFS is a comprehensive and out-of-the box financial suite of software applications that manages credit risk along the whole lifecycle of accounts, from the moment of disbursement until write-off or debt sale. EXUS Loan Collections helps organisations identify and treat credit risk early, perform efficient collections, manage legal proceedings and recoveries and gain detailed insight into portfolio evolution, collections strategies and resource efficiency.

EXUS Financial Suite – Details

EXUS

http://www.exus.co.uk/

Gegründet 1989

EXUS Financial Suite – Preisübersicht

EXUS Financial Suite bietet keine Gratisversion und keine kostenlose Testversion. Weitere Preisinformationen für EXUS Financial Suite findest du unten.

Kostenlose Version

Nein

Gratis Testen

Nein

Einsatz

Cloud, SaaS, Web

Installiert - Windows

Mobile - iOS Native

Mobile - Android Native

Training

Persönlich

Live Online

Webinare

Dokumentation

Kundenbetreuung

24/7 (Live Vertreter)

Support während der Geschäftszeiten

Online

EXUS Financial Suite Funktionen

Inkasso-Software
Agenturmanagement
Automatisches Telefonwählgerät
Automatisierte Bekanntmachungen
Compliance Management
Interne Sammlungen
Kontaktmanagement
Kreditbüro-Berichterstattung
Kundenmanagement
Provisionsmanagement
Rückruf-Terminplanung
Transaktionsmanagement
Zahlungspläne

EXUS Financial Suite – Nutzerbewertungen

Zeigt 5 von 10 Nutzerbewertungen

Gesamt
4.5/5
Benutzerfreundlichkeit
4.7/5
Kundenservice
4.2/5
Funktionen
4.7/5
Preis-Leistungs-Verhältnis
4.1/5
Harm V.
IT Business Consultant
Finanzdienstleistungen, 5.001-10.000 Mitarbeiter
Verwendete die Software für: 1-5 Monate
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    4/5
  • Wahrscheinlichkeit der Weiterempfehlung
    9/10
  • Quelle des Nutzers 
  • Bewertet am 6.3.2020

"Future proof, rich of functionalities and up and running in a matter of weeks."

Kommentare: Business users are happy so far and we will continue to roll out to our remaining European offices. The tool is easy to use and also the performance is optimal. We're working with the cloud version (on Azure) and we did not experience a single performance problem so far. The Exus employees are knowledgeable people and working with them was (and still is) a pleasure.

Vorteile: The product is full of features which are useful for our business community. The tool is easy to use and our users felt comfortable working with it quickly. From implementation perspective we had the application running (cloud version) in just a few weeks. No coding is needed only configuration. The application also offers advanced functions with help of analytic tooling. We are not using this yet but we want to keep improving our business process so this will definitely be something we will consider in the future. With help of the knowledgeable Exus consultants we managed to gather the requirements, train and implement in a matter of weeks with positive results and positive feedback from the business community.

Nachteile: We're looking into possibilities to use AI in the near future, this is not yet fully developed within the application. We're using EFS (Exus financial suite) and we might be looking into additional modules for use in the future. EFS is mainly focusing on Collections and we want to support our Recovery process also in a better way, we still need to further investigate the options.

  • Quelle des Nutzers 
  • Bewertet am 6.3.2020
Haris A.
Data Analyst and Reporting Specialist
Öl & Energie, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    4/5
  • Wahrscheinlichkeit der Weiterempfehlung
    9/10
  • Quelle des Nutzers 
  • Bewertet am 27.3.2019

"I have used the software with two different organizations"

Kommentare: With EXUS an organization can implement their strategy. This is the most import thing about EXUS. It is so flexible and easy-fast to use that Strategic decisions come to effect immediately.
I would highly recomend it.

Vorteile: The software is very easy to use and very flexible. There are so many functionalities that you can achive virtually any result you wish.

Nachteile: Even though there are some basic reporting feutures, in order to get the full reporting capabilites one has to use also Microstrategy or Power bi together with EXUS Collection & Recovery.

Antwort des Softwareanbieters

von EXUS an 28.3.2019

Thank you for your review Hari! We are glad that you find your experience with EXUS Financial Suite so useful and we remain at your disposal to help you get further value out of our software product.

  • Quelle des Nutzers 
  • Bewertet am 27.3.2019
Petra G.
Collection Analyst
Bankwesen, 501-1.000 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
  • Gesamtbewertung
    4/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    4/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    4/5
  • Wahrscheinlichkeit der Weiterempfehlung
    10/10
  • Quelle des Nutzers 
  • Bewertet am 20.12.2019

"Overall Sberbank experience"

Kommentare: All collection processes are now in one place, visible to all users (from beginning until the end).

Vorteile: Ability to customize, change processes alone, without CR's.
All information's are in one place, customer friendly - easy to use it.
EXUS and Infosistem team are great support at any part of building this tool and now, after go live, in making changes and adjusting processes to our needs.

Nachteile: As we are beginners in using this software, we need to learn, get more time to become familiar with all parts and to understand it more (administrator part - learning how application "think")

Antwort des Softwareanbieters

von EXUS an 5.3.2020

Dear Petra,
Thank you for providing your feedback, this will help us improve our service. Our latest version of EFS, v.7, greatly simplifies the operating model and provides an even easier to use strategy designer. We would be more than happy to walk you through this new powerful tool, which substantially eases the business administrator's task, so that you get a feeling of the improvements we have done in this area and share your insights. Our Customer Success team will be contacting you shortly to follow up on this.

  • Quelle des Nutzers 
  • Bewertet am 20.12.2019
Agung P.
Retail Portfolio Management
Finanzdienstleistungen, 5.001-10.000 Mitarbeiter
Verwendete die Software für: 1-5 Monate
  • Gesamtbewertung
    4/5
  • Benutzerfreundlichkeit
    3/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    4/5
  • Preis-Leistungs-Verhältnis
    4/5
  • Wahrscheinlichkeit der Weiterempfehlung
    8/10
  • Quelle des Nutzers 
  • Bewertet am 31.1.2020

"Flexibitily EFS Solution"

Vorteile: Very flexible solution to solve any collection challenges

Nachteile: - Flexibility solution requires more advance admin user
- Admin has to know and remember dependency between menus since it isn't well described in the documentation

Antwort des Softwareanbieters

von EXUS an 5.3.2020

Dear Agung,
Thank you for taking the time to provide your feedback. EFS is a very flexible solution which allows business administrators take full control of the system's configuration. Our latest version of EFS, v.7, greatly simplifies the operating model and provides an even easier to use strategy designer. We would be more than happy to walk you through this new powerful tool, which substantially eases the business administrator's task, so that you get a feeling of the improvements we have done in this area and share your insights. Our Customer Success team will be contacting you shortly to follow up on this.

  • Quelle des Nutzers 
  • Bewertet am 31.1.2020
Samer A.
Senior Collection Manager
Bankwesen, 1.001-5.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    4/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    4/5
  • Kundenbetreuung
    3/5
  • Preis-Leistungs-Verhältnis
    4/5
  • Wahrscheinlichkeit der Weiterempfehlung
    9/10
  • Quelle des Nutzers 
  • Bewertet am 24.12.2019

"EXUS MY KEY FOR SUCCESSS"

Kommentare: EXUS helped me apply advanced collection strategy based on risk characteristics and other strategies that caused an increase in collection efficiency and effectiveness ;

Vorteile: Easy to Use - ONE SCREEEN is very powerful

Nachteile: The Reporting Tool micro strategy I feel its complicated

Antwort des Softwareanbieters

von EXUS an 5.3.2020

Dear Samer,
Thank you very much for your valuable feedback. Please take note that we have recently upgraded our reporting tool to v7, which offers a plethora of new out of the box dashboards, offers the ability to design list reports with all available fields from EFS and generally simplifies the report creation process. We would be more than happy to walk you through our new version and answer any queries you might have.

  • Quelle des Nutzers 
  • Bewertet am 24.12.2019