von Instant Housecall
Wer nutzt diese Software?
Computer technicians, managed service providers
Durchschnittliche Bewertung4 Bewertungen
- Gesamt 4.5 / 5
- Benutzerfreundlichkeit 4.5 / 5
- Kundenservice 4.5 / 5
- Funktionen 4.5 / 5
- Preis-Leistungs-Verhältnis 4 / 5
- Startpreis $29/Monat
- Kostenlose Version Nein
- Kostenlose Testversion Ja
Installiert - Mac
Cloud, SaaS, Web
Installiert - Windows
Support währen der Geschäftszeiten
Angaben zum Hersteller
- Instant Housecall
- Gegründet 2005
Über Instant Housecall
Easily deliver remote desktop support through firewalls with no configuration
Die hilfreichsten Reviews für Instant Housecall
Bewertet am 3.4.2019
Makes remote access for my IT guy a breeze!
Kommentare: I work remotely and I use my computer six days a week. I can't afford to drop my computer off at a repair place with no guarantee of when they'll get to it. Instant Housecall allows my IT guy to remotely access my computer and troubleshoot any issues quickly and easily. I didn't have to install anything on my end; just click on a link provided via email by my IT guy and Instant Housecall took care of the rest. It even left a little icon on my desktop so whenever I am having issues, my IT guy is literally one click away. Many people use TeamViewer for remote access to computers and I think TeamViewer is great for normal business interactions. Instant Housecall sets itself apart as the best tool for remote technical support. It offers tons of features for IT businesses. My IT guy can remotely run files, reboot my computer in safe mode, he has even completely reformatted my hard drive once remotely. We can live chat when necessary. If the connection is lost with my IT guy, Instant Housecall automatically reconnects without any action on my part. I can't say enough good about Instant Housecall!
Vorteile: No installation necessary. Easy to connect with my IT guy and get help when needed.
Nachteile: I have not experienced any issues with Instant Housecall in 10 years of using it with my IT guy.
Bewertet am 25.10.2018
The best remote support software hands down.
Kommentare: I have been a user of instant house call for a number of years now. I work in the IT field and I can say hands down. its the best remote support tool, having tried a lot of other vendor products. Solid software. Reboot and reconnect features, unattended access,built in tech toolkit. Email support is fast with no problems. Software is downloaded from a portal and installed on customer machine for instant support. Tablet mode available for Windows tablets and Mac support. I cannot fault the product as it just works. I am happy to be a customer of instant house and I won't be changing products any time soon. Instant house call is a much better option than TeamViewer in my honest opinion and is the best remote support tool on the market. Period!!!
Vorteile: Reboot and reconnect features. Unattended access. Built in toolkit for servicing. Never lets me down.
Nachteile: I have not faced any issues with support services.