Durchschnittliche Bewertung

12 Bewertungen
  • Gesamt 4.4 / 5
  • Benutzerfreundlichkeit 4.4 / 5
  • Kundenservice 4.6 / 5
  • Funktionen 4.4 / 5
  • Preis-Leistungs-Verhältnis 4.5 / 5

Produktinformationen

  • Startpreis 100,00 $/Monat
  • Kostenlose Version Nein
  • Gratis Testen Ja
  • Einsatz Cloud, SaaS, Web
    Installiert - Windows
  • Training Persönlich
    Live Online
    Webinare
    Dokumentation
  • Kundenbetreuung Support während der Geschäftszeiten

Angaben zum Hersteller

  • DOMICO Software
  • http://www.domico.com
  • Gegründet 1984

Über DomicoCloud

Einzug, Zahlungen, Urlaub, Transfers und alle anderen typischen Manageraktivitäten werden schnell und einfach abgewickelt.

DomicoCloud Funktionen

  • Anzahlungs-Nachverfolgung
  • Einzug- / Auszug-Assistent
  • Interaktive Immobilienkarte
  • Kundenmanagement
  • Leadmanagement
  • Mehrere Standorte
  • Säumnisgebühren-Berechnung
  • Zugriffkontrolle

Die hilfreichsten Reviews für DomicoCloud

Domico Cloud for Self Storage

Bewertet am 24.10.2019
Katie A.
Manager
Lagerung, 2-10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: With our previous software, we had a long wish list of things we wish it could do. Domico Cloud checked all the boxes on that wish list plus added many other additional features that made our office run that much smoother. The tech team with Domico Cloud has been a dream to work with. They are quick to help and always come up with a solution for any issue's or bumps in the road that we come across. Overall, we could not be happier that we made the switch to Domico Cloud.

Vorteile: We love how easy this program is to use. Everything is very user friendly so it was simple to hop right in and get going with the new program. There are also a lot of customizable options with the software which makes my job easier.

Nachteile: With all the customizable options, it took a little time to really dial in exactly what we wanted and to tweak the software to be exactly how we wanted. But once it is set up how we want, it works great!

Three years of experience

Bewertet am 12.6.2019
Leslie Y.
Property Manager
Hausmeisterservice, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
4/5
Gesamt
4 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
4 / 5
Kundenbetreuung
4 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Overall experience is pleasant and simple enough to navigate.

Vorteile: *I like the Site Health graphs and charts.
*I also like the calendar, however it would be nice to be able to scroll past or forward while having the customer action prompt open. This would help with figuring delinquencies.
*Being able to build a map of our seven floors here is also nice, but sometimes certain floors will not show. This happens even after using the clear lock.

Nachteile: *I don't like that I can't have two customer's accounts open at once. It may take up to 15 minutes to rent a storage unit and when a different customer comes in to make a payment, they have to wait until we are finished with the rental to process the payment. It would be great to not have any customers waiting for that duration of time to make a payment.
*I also don't particularly care how difficult it is to search for a customer by their account number. It took me forever to figure out that I had to put zeros in front the actual account number to search. Then sometimes that does not even work. Being able to search for a cell phone would also be more convenient being most people don't have "home" phones any more.

Domico has met our needs!

Bewertet am 23.5.2019
Sandy K.
Owner/manager
Hausmeisterservice, Selbstständig
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: We have use Domico since 2005. At first my husband just wanted to pay for the software but I am so glad that we kept the ongoing tech services. Whenever we have problems (eg. a hard drive failure, changing over credit card processor or not being able to find something in the program), the techs get back to us within minutes.

Vorteile: The software is very user friendly. The map of the facility makes it easy to see at a glance what is available and who is delinquent. The reports are very helpful for doing our walkthrough inventories.
It automatically creates late notices.

Nachteile: We haven’t found anything yet that we don’t like.

Antwort des Softwareanbieters

von DOMICO Software an 28.5.2019

Sandy, we have enjoyed our partnership with you just as much as you have with us. Thank you for you detailed review and hitting the points on how DOMICO Software helps you manage your storage facility.

You made a really good point about the benefits of our tech support and how they are able to respond and assist with various issues. Although our software is made well and runs well, like any others will sometimes hit a snag. For these times, we believe that it is important to provide timely and thorough support.

If you need anything, you know where to find us!

Our best,
Your DOMICO Support techs & team

Domico Self Storage Management software

Bewertet am 25.5.2019
Chris S.
Manager
Verbraucherdienste, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Vorteile: It's easy to set up new customers and take payments from them. I can access detailed reports about delinquent customers.

Nachteile: You can add notes on specific customers, but you can't edit a note, or delete it when you don't need it anymore.

Antwort des Softwareanbieters

von DOMICO Software an 31.5.2019

Chris,
Thank you for your review and rating! We appreciate you sharing with those who are looking for self storage software how simple it is to complete day to day management tasks. The tools created in DOMICO for tracking and managing delinquencies is a huge deal for users.

Your comment on the quirk that comes with the customer notes feature is a point other users make and sometimes wish for more flexibility. I believe the thought process behind the limitation for editing notes, as well as other parts of the software is to ensure data integrity. Data integrity aligned with auditing tools provide storage facility owners with what they need to check in on their investment.

We do understand that change is inevitable with technology, even for the storage industry. With that said, you can expect to see DOMICO offering more (& more flexibility) for customers in the weeks and months to come! Please let us know if you are interested in learning more.

Thank you,
DOMICO Support & Team

Domico Software has been wonderful for our storage facility in Colorado

Bewertet am 30.5.2019
Heather C.
Facility Manager
Verbraucherdienste, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Vorteile: The best part of Domico Software is how easy it is to use and how functional it is. It does everything for you. I do not come from a storage facility management background or even property management but Domico keeps track of everything and everyone for you and does all the reports you will ever need.
The support team, CSRs are fantastic. They are almost always available or get back to you ASAP. They will go out of their way to fix the most obscure issues and are the most friendly tech support ever!

Nachteile: I would like to be able to open more that one customer at a time.

Antwort des Softwareanbieters

von DOMICO Software an 31.5.2019

Heather,
We enjoy your enthusiasm and appreciate you taking time to share your experience with us all. One of the greatest feedback that we love to take credit for is the ease of use and reliability of DOMICO Software. With our 35+ years of experience in the storage industry and developing the product, our goal has always been to keep the user end aspect as simple as possible.

Per usual, please let us know how we can help!

Our Best,
DOMICO Support & Team

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