Etix

Etix

von Etix

Wer verwendet Etix?

Von kleinen Musikclubs und Sportmannschaften bis hin zu Museen, Kasinos, Messen, Festivals, darstellende Kunstzentren und Arenas (und mehr!), Unsere Leidenschaft ist der Erfolg unserer Kunden.

Was ist Etix?

Etix ist ein privat geführter, webbasierter Kartenverkauf-Dienstanbieter für die Unterhaltungsbranche, Reiseunternehmen und Sportindustrie. Etix bietet flexible und sichere Online- sowie Kassenhäuschen-Kartenverkaufslösungen, integrierte digitale Marketing-Dienstleistungen und robuste E-Commerce-Leistungen. Etix arbeitet mit mehr als 1.800 Veranstaltungsplätzen, Theatern, Arenen, Festivals, Messen, darstellenden Kunstzentren und vielseitigen Einrichtungen zusammen. Mit Hauptsitz in Morrisville, NC, hat Etix Niederlassungen in Österreich, China, Deutschland, Holland, Japan, und Nashville.

Etix – Details

Etix

http://sales.etix.com

Gegründet 1999

Etix – Preisübersicht

Etix ist verfügbar ab 0,01 $/Monat. Etix bietet keine Gratisversion und keine kostenlose Testversion. Weitere Preisinformationen für Etix findest du unten.

Startpreis

0,01 $/Monat

Kostenlose Version

Nein

Gratis Testen

Nein

Einsatz

Cloud, SaaS, Web

Mobile - iOS Native

Training

Persönlich

Live Online

Webinare

Kundenbetreuung

24/7 (Live Vertreter)

Etix Funktionen

Ticketsysteme
Angebotsmanagement
Barcode / Tickets scannen
Kartenverkauf vor Ort
Kartenwiederverkauf
Kiosk-Kartenverkauf
Konzessionsmanagement
Kundendatenverwaltung
Mitarbeitermanagement
Mobiler Kartenverkauf
Online-Kartenverkauf
Saisonkarten
Sitzplan
Ticket-Reservierungen
Verkaufspunkt POS
Website-Management
Zuhause drucken

Etix – Nutzerbewertungen

Zeigt 5 von 7 Nutzerbewertungen

Gesamt
2/5
Benutzerfreundlichkeit
2.3/5
Kundenservice
1.3/5
Funktionen
2.2/5
Preis-Leistungs-Verhältnis
2/5

Exit Review

Bewertet am 18.7.2019
Andriana G.
Student
Tiefbau, 1.001-5.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
Kundenbetreuung
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Vorteile: I really enjoy using this software to buy tickets for concerts and events. It is also great if you do not have an event in mind you would like to go to because you can search around for concerts in your area. It is very easy to use.

Nachteile: I like everything about this software Etix.

Been happy with Etix for 4 years

Bewertet am 13.7.2016
E S.
Event Director
201-500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
4/5
Gesamt
4/5
Benutzerfreundlichkeit
4/5
Eigenschaften & Funktionalitäten
3/5
Kundenbetreuung
4/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Switched from TM 4 years ago and couldn't believe how much easier Etix was to use. They are growing quickly, always adding new features, and updating their system for ease of use.

Vorteile: Willing and able to add or adjust features if able and is easy to use and train people on

Nachteile: Their after hours customer service line is not convenient to the event business. You have to leave a message and wait for a call back from a technician which, is not always prompt. Really not fun when you have a long line of people waiting to purchase tickets and are having an issue.

Purchase was easy but after event got cancelled issues with part of my refund

Bewertet am 21.1.2016
H G.
Quelle des Nutzers 
1/5
Gesamt
3/5
Benutzerfreundlichkeit
Eigenschaften & Funktionalitäten
1/5
Kundenbetreuung
Preis-Leistungs-Verhältnis

Kommentare: I purchased tickets to an event, the purchase process was easy and I had no issues. However, the event got cancelled. I contacted customer service to get the refund process started. They did not have any issues with getting the refund of the ticket price but there are fees added to each ticket that was purchased and they will not refund this amount. My initial refund request was done via email and all was handled fine for the ticket price but then I called in reference to the fees being refunded because the gentleman via email said no they would not refund the fees and no longer responded to any emails. I was told, when I called that they would take care of getting the fees refunded back to me as well but that never happened. so I followed up with them and was told there is no record of the phone call. I feel the fees should also be refunded because this was due to the event being cancelled. I will not use etix again and will look for other options to purchase tickets in the future to events.

Use other ticketing service

Bewertet am 15.6.2019
Lindsey G.
Project engineer
Bau, 51-200 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Quelle des Nutzers 
1/5
Gesamt
1/5
Benutzerfreundlichkeit
1/5
Eigenschaften & Funktionalitäten
1/5
Kundenbetreuung
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Spent $20 for express shipping (2-3 days). They didn’t provide me a tracking number, any order updates or inform me they wouldn’t be shipping the tickets until the next day. I called customer service. After waiting on hold for 3 hours, I finally got a women who informed me the person who can check ticket statuses is out for the day and won’t be back until Monday. I asked for the manager. After waiting another 20 minutes, he said he couldn’t help me but I could go on the bottom of the website and ask to be reimbursed the shipping. I asked if he could do it for me. He said no and hung up. Completely ignorant. Now I have nothing to give my dad for fathersday and I have no idea when these tickets will arrive if they arrive.

Vorteile: Nothing. Nothing at all. Use another ticketing site.

Nachteile: Customer service was useless, couldn’t update me on my order status. The manager was ignorant and unwilling to help.

SCAM Artist

Bewertet am 23.2.2017
John B.
Quelle des Nutzers 
1/5
Gesamt
1/5
Benutzerfreundlichkeit
1/5
Eigenschaften & Funktionalitäten
1/5
Kundenbetreuung
1/5
Preis-Leistungs-Verhältnis

Kommentare: PLEASE read the small print. This companies WEB page is built to deceive. The tickets were displayed so that a lower price ticket is plainly stated that it is a GENERAL ADMISSION ticket. The higher price tickets had no mention of GENERAL ADMISSION. I ordered the higher price ticket assuming I was buying assigned seats. I was wrong, they are also General Admission. ETix states 100% Satisfaction, yes they are satisfied that the scalped me for $100 more per ticket than I could buy at the door!! They refused to refund my money only 30 minutes after I purchased the tickets.