AestheticsPro

Launching and Running a Medical Aesthetics Practice with Aesthetics Pro

Kommentare: I am extremely pleased with this remarkably comprehensive software - since it helps manage the medical, financial and marketing aspects of the practice. I purchased this software before launching a startup, and Aesthetics Pro has facilitated smooth operation in almost all facets of the practice. The EMR forms and templates have easily edited text and graphics. The side-by-side photo gallery, which can marked, is also simple to use; the staff spends comparatively little time creating comprehensive medical records. Clients can access discharge instructions from the client portal, or we can email them easily if left behind. We will take advantage of online booking and in-application messaging as we grow. But what really separates Aesthetics Pro from other EHRs is the seamless integration of marketing efforts and lead tracking. The increased efficiency (reduced staff time on redundant data entry) using a program that merges marketing software with EHR software. The lead list database in Aesthetics Pro has been crucial to our growth and success – converting a lead to client takes one click. Besides being able to send email blasts within the EMR, we can monitor the effectiveness of of all of our marketing campaigns – from print to digital to meet-and-greets. We’re also now able to track our referring clients, so we know those who like recommending us to others. Aesthetics Pro’s inventory tracking is also invaluable. Highest praise for this well-crafted, robust software.

Vorteile:

Tracks, manages and markets to new leads- including email blasts & touchpoints Excellent EMR Inventory tracking Tracks efficacy of our marketing efforts to determine ROI Metric reports are simple to generate Tracks patient referrals and marketing effort effectiveness via rewards tracking Dashboard tracks patient balances and services remaining in packages easily Easy to create pop up notes for informal communication re: patient Option to fully integrate the website and the practice management software Frequently adds new features to augment quality of patient care and marketing Scheduling by staff member, room and device helps avoid scheduling errors

Nachteile:

The patient's allergies list/profile does not appear in the patient's dashboard, and does not pop up in any way while writing the patients' medical notes. Same for emergency medical contact. The training information comes only video format, so its difficult to look up the answer to specific 'how to' questions after the videos have been viewed. Fortunately, the support staff is extremely prompt responding to both basic and complex queries via an in-application communication system - so these questions are quickly answered. The way the consent and discharge forms are currently structured, we can alter existing forms, but cannot create or add new ones.

Artistry Aesthetics

Kommentare: It has been very pleasant so far and loving the connection from [sensitive content hidden] and the rest of the team when I have a question or a problem. It is definitely better than our old booking system which was Booker. I like how it tracks everything as well.

Vorteile:

I really like the layout and all the functions that Aesthetics Pro has to offer. I am very please with our rep [sensitive content hidden] as she has always been there for me when I need her and checks up on me as well. She is very helpful and super nice to work with.

Nachteile:

I am still learning they system. One thing I don't really care for is the deposits. I am still learning how to do it and it seems like a few steps I need to take, but then again I haven't messed with it much. I don't like how the credit card system is not capable to our wifi and I have to go in manually and input the information in and from what I am hearing I need to hard wire it, but it looks like it is hardwire already from what our tech tells us so not sure how to bypass that. It also takes a long time for the machine to take a payment and then I have to go into our IQ account to make sure that the payment was taken.

Truth review

Kommentare: chart and booking it great. Working with worldpro and processing payments is near impossible. 24/7 care is not 24/7

Vorteile:

Chart is nice, but uploading pictures is inconvenient and you can not save comparison photos. Scheduling booking online is friendly

Nachteile:

Payment process and customer service response

Love AestheticsPro and the AestheticsPro Team!

Kommentare: I chose AestheticsPro because of the reviews written about how great their customer service is. Their customer service is indeed excellent! The rest is bonus! They continuously improve the software and make updates. The new version Aurora is AMAZING! Now we have a true mobile app and that has been a game changer! I highly recommend AestheticsPro!

Vorteile:

1. Customer service it top notch! Just when I thought customer service, let alone excellent customer service, no longer existed. The AestheticsPro team continuously exceeds my expectations! 2. Aurora & the new mobile app is a game changer!

Nachteile:

1. I love AestheticsPro (AP), however, it would be nice if some of the features, for example the client review option, was included in the price or at least be less than it actually cost. AP is not the most expensive, but not the least either. Some competitors include features such as the client reviews in their subscription price. the cost begins to add up and can make it a bit much, especially when starting out as a newer business.

Tech support knowledge

Vorteile:

All needed features for managing inventory, medical records, marketing, scheduling and running reports are in one place. I LOVE the new e-record creator.

Nachteile:

No available text marketing that aligns with email marketing; non-editable text reminder; patient portal is not user friendly. Please add a text (checkbox) box signature option (in lieu of the signature pad) for the e-record creator feature. Also, for the e-record creator, please add the option of importing images for treatment records so that we can create non-static forms for injectables etc. Additionally, I think that an app for our handheld devices would be an excellent feature, that I really miss having with my old Vagaro software.