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Jackrabbit Dance
Was ist Jackrabbit Dance?
Die Tanzschulsoftware Jackrabbit wird die Art und Weise verändern, wie du dein Geschäft ausbaust. Erfahre, wie andere Eigentümer*innen und Direktor*innen dank den branchenführenden Funktionen Frustration und Zeit sparen sowie ihren Umsatz erhöhen. Registriere dich schneller mit Online-Registrierung und -Zahlungen, nutze wiederkehrende Zahlungen, Verkaufsstellen, erstklassigen Kundenservice und mehr. Schließe dich über 12.000 Studios und Schulen weltweit an, die durch die Verwendung von Jackrabbits führenden Funktionen ihr Geschäft im Griff haben. Melde dich für deine Live-Demo an.
Wer verwendet Jackrabbit Dance?
Online-Tanzstudio-Management-Software für Tanzstudios jeder Größe.
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Jackrabbit Dance
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Bewertungen über Jackrabbit Dance
Jackrabbit Dance is essential to our operations
Kommentare: We have been customers since 2012, and I consider myself pretty high level in the implementation of Jackrabbit's tools at this point. I'm glad to have Jackrabbit Dance for client management for sure. Having worked in other systems, I do not believe they are as appropriately set up for class sessions. While Jackrabbit may not be the best for one-off classes, it is definitely the best for class series or sessions with multiple classes being paid for all at once (or over the course of a few months through installments).
Vorteile:
Without Jackrabbit Dance, I have no idea how we would manage our catalog of 2,000+ students. At any given time, we typically have between 250 and 500 active enrollments, and we could not manage the activity around class management, client management, and payments without Jackrabbit as a tool.
Nachteile:
I don't love the fact that one-off classes are managed under Events rather than under Classes. It has proven to be confusing to clients, so we typically don't use Jackrabbit for those types of enrollments. I would definitely prefer to be able to use one database management tool for all of our operations.
In Betracht gezogene Alternativen:
Very professional, even if it doesn't have everything
Kommentare: A big learning curve during initial setup, and some simple elements they are missing that seem obvious to include, but overall very happy with it!
Vorteile:
- Jackrabbit has a great (and quick) customer service team. They walk you through step-by-step how to resolve any issues you have! - They have ample report options; all the basic needs you would need for a dance studio; plus ways to organize/order recital costumes and create recital performance orders which has been very helpful! - Their database experience for staff as well as the portal for dance parents looks very professional, and makes our studio feel like we are offering the best to our dance studio. - We also enjoy the ease of creating our classes and (with simple coding you can copy/paste and embed in your website) having them automatically appear on our website. - They have great articles for almost anything you could possibly need help with, plus incredible online training for new staff or those who would be moving up into managerial positions!
Nachteile:
- There are some simple needs for a dance studio that Jackrabbit Dance has difficulty with, such as creating private dance lessons (one-time or recurring -- although this is a new feature they are finally releasing), a way to customize how much a teacher gets paid based on individual class, automation for late fees being applied (they have automation for tuition posting and auto drafting but not applying registration/costume/late fees), and limited customization on the online registration form or portal registration. - Perhaps the biggest annoyance has been their email editor. Their new template editor is a BIG step forward! However, it is still clunky enough that makes me hesitant to stop using our normal bulk mail system like Mailchimp, constant contact, etc. (For example, Mailchimp/Constant Contact/Etc allow you to take a previously made template and easily swap out images, change the hyperlink on a button, or delete a text box from within the simple editor, vs. in Jackrabbit you have to make a whole new template anytime you want to change a picture or hyperlink, etc. In addition, there are still dumbfounding limitations to changing the text and font.)
Good reliable studio management system
Kommentare: Jackrabbit Dance is a good studio management system. It's reliable and works well for the features it has. Would love for it to do more but have yet to find a one size fits all needs system so we stick with JR.
Vorteile:
Easy to use for managing our classes and the customer portal is easy for our customers to use. It functions well for our studio management and we love features like direct class listings on our website.
Nachteile:
Automation for billing only works for accounts enrolled at the time of the automation setup leading to missed billing. Having to delete or archive inactive students to decrease our cost to use JR. CRM is not included/incorporated.
In Betracht gezogene Alternativen:
Great for New Dance Studios
Kommentare: As a brand new dance studio Jackrabbit has been a lifesaver. Are there things I wish I could do differently or change about it? Sure. And it does take time to learn it to be able to fully utilize it. But it also has so many functions that for newbies has helped us solve problems in a pinch. As someone who has used Jackrabbit in other places, I'd say it does have it's limits. For studios like ours it's perfect because we are small team and just getting started. If we ever exceed 200 students or start doing more productions/shows, we may switch to something with a stronger website integration system because Jackrabbit feels limited on website display options. But truly, it does the trick, the Jackrabbit staff have always been helpful, and I like the control I have of building classes/billing.
Vorteile:
I really like the level of control I have over classes, schedules, tuition, fees, etc. There is a lot you can do manually which helps with those unique situations a studio often runs into where we have multiple types of transactions and reasons, as well as different kinds of classes that all need to eb classified differently. I also like the dashboard with enrollment stats and due balances.
Nachteile:
1: It was advertised as something that integrates with Quickbooks but there is still a lot you have to manually do for every transaction to make sure Quickbooks reports the transactions correctly 2: I wish there were more ways to integrate it into a website and customize the display on a website.
Great for dance studios!
Kommentare: Overall, I enjoy using Jackrabbit Dance. They're very responsive in the Facebook user group and I appreciate their transparency around feature requests and the product roadmap.
Vorteile:
I really like the dashboard feature, new calendar, and how easy it is to automate posting monthly tuition. The dashboard also has the option to adjust what sections you see plus create (and save!) a filtered view of classes. The calendar feature makes it super easy to get an at-a-glance view of classes for the day and easily check room, instructor, enrollment, etc. - this is a game changer for our front desk. We have two different types of tuition that get posted on a monthly basis and being able to automate that to run was a huge timesaver for us. I'm also really excited for the new email feature to go live beyond just template creation, I think it will make it a lot easier for us to send beautiful studio-wide messages.
Nachteile:
I wish the events feature was more robust - there are a lot of ways I can see our dance studio using this for pop up classes, special events, etc., but it's not quite there yet and requires some additional admin time on my part to use. I also wish students transferring into different classes were more seamless with billing, some of how that works isn't intuitive - our interim solution is to manually remember to go back and fix it, but thankfully our families are patient with us correcting any issues. The biggest issue our families (and admins) have is with understanding current vs future balance. It's not presented in a way that makes sense or is clear for families - we've done our best to educate families to always look at the due date next to a charge, but this is still one of our biggest struggles.
