PetExec

PetExec

von PetExec

Wer verwendet PetExec?

Diese Lösung ist flexibel und erschwinglich für kleine und mittelgroße Tagesbetreuungsstätten für Haustiere. aber leistungsstark genug für große Einrichtungen, die viele Dienstleistungen anbieten und viele Mitarbeiter*innen haben.

Was ist PetExec?

PetExec ist ein hochmodernes, webbasiertes System zur Verwaltung von Tagesbetreuung, Betreuung über Nacht, Pflege, Training, Einzelhandel und sonstige Dienstleistungen für Haustiere. PetExec sendet automatische E-Mails für: Terminerinnerungen, Geburtstage von Haustieren und Benachrichtigungen für fällige Impfungen. Deine zweibeinigen Kund*innen können sich sicher anmelden, Termine in Echtzeit planen und ihre Haustierakte und Kaufhistorie einsehen. Kreditkartenzahlungen kannst du sicher abwickeln. Hervorragende Unterstützung und Coaching! Bereite viele Arten von Berichten vor. Kompatibel mit PC, Mac, iPad usw. Leistungsstark und intuitiv!

PetExec – Details

PetExec

http://www.petexec.net

Gegründet 2006

PetExec – Preisübersicht

PetExec ist verfügbar ab 105,00 $/Monat. PetExec bietet keine Gratisversion, aber eine kostenlose Testversion. Weitere Preisinformationen für PetExec findest du unten.

Startpreis

105,00 $/Monat

Kostenlose Version

Nein

Gratis Testen

Ja

Einsatz

Cloud, SaaS, Web

Training

Persönlich

Live Online

Webinare

Dokumentation

Kundenbetreuung

Support während der Geschäftszeiten

Online

PetExec Funktionen

Tierhaltung Software (Haustiere)
Foto-Management
Haustiergeburtstag-Tracking
Haustierpflege
Kalenderverwaltung
Kundenmanagement
Terminverwaltung

PetExec – Nutzerbewertungen

Zeigt 5 von 616 Nutzerbewertungen

Gesamt
4.6/5
Benutzerfreundlichkeit
4.2/5
Kundenservice
4.7/5
Funktionen
4.3/5
Preis-Leistungs-Verhältnis
4.5/5

Great Product, wouldn’t be able to run our business without it.

Bewertet am 18.5.2019
Heather D.
Owner
Einzel- & Familiendienstleistungen, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
4/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: System is simple to use once it is configured. You can implement functions as you choose. It is very customizable but still not too difficult to implement. Customer service is easy to work with and get in touch with over chat or phone or email. Integrated cc processing is a very fair rate and makes the product an excellent customer service tool due to ease of reviewing billing etc. user portal is so easy and gives our customers control of an online sign-up ,their account and online payments which saves on customer service calls. It is always improving.

Vorteile: Easy to learn/use, highly customizable

Nachteile: Doesn’t support more than one physical location yet.

Best Cloud Based Kennel Software Around!

Bewertet am 6.11.2019
Meredith W.
CEO
Gastgewerbe, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: PetExec makes maintaining your client, pet and financial records simple. It allows our business to run smoothly and efficiently, it's also easy for our clients to use saving our staff time. The available reports make it easy to analyze your income, services and occupancy providing crucial information to understand what is working and not working in your business.

Vorteile: What I love the most about PetExec is that it has been around for almost 20 years, the developers work in our industry and truly understand the needs of kennel and daycare businesses. Their dedication to our industry and to their clients is their top priority. They are constantly making improvements and take client feedback seriously, they also integrate with a phenomenal credit card processor who truly cares about your bottom line not theirs.

Nachteile: So far I do not have any complaints, everything is to my satisfaction.

Antwort des Softwareanbieters

von PetExec an 7.11.2019

Thank You Meredith!

It is our pleasure to serve your amazing business

Great product, but slow to update feature requests

Bewertet am 4.11.2018
Jack B.
Partner
Gastgewerbe, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
4/5
Gesamt
4/5
Benutzerfreundlichkeit
4/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
4/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: The charge system is great, the refund system easy to use. Our customers would like the ability to pay with Apple pay or Chase pay, and nothing being discussed with these systems. PE should get out in front and offer this or look at options and discuss in releases.

Vorteile: We like the fact that the software is very straight forward. It is very easy to use and it is for the most part a great solution for our dog service business. The immediate access to chat for support is the strongest part of the software. Its the main reason we keep it as all software is hard to understand and follow at times, but great support is worth it!

Nachteile: I do not like the time it takes to have feature requests updated or added. We have asked for items to make our business easier, and they have yet to be added. So feature requests, while nice, there is no que for your feature request, how likely is it to get created or fixed? There are reports that do not match the pull down menus. How hard would it be to fix these? We use 2 reports, a Daily and what we refer to as a Monthly, but we cannot change the "Petexec" report to Monthly. We do not use the others. We would like the ability to change the reports or wording of any of the headings, to better represent OUR business. We do not use the accounting or time reports or temperment tests, we would like to have the system updated so that we can remove the "sign into daycare" option for boardings, as all of our clients in BOARDING, get free daycare. So why do we need to see it?

Good software but cumbersome navigation

Bewertet am 2.6.2018
Sb S.
Office Manager
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
3/5
Gesamt
2/5
Benutzerfreundlichkeit
3/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
4/5
Preis-Leistungs-Verhältnis

Vorteile: The best thing I could say about PetExec is that once you understand how to use the software its pretty easy to navigate. You get it the information to the developers and they set it up which is a better experience than I've had with other software companies. Receiving payments, adding customer credit, reviewing purchase history and future schedules are available which is really helpful in everyday use. Customer support for this software is phenomenal! They have a chat option once you log-in and you can ask the agent any question about how to find something and you'll have an answer within minutes if not seconds. That is probably by far the best feature of this software--I don't need to use it often but when I do its really nice to have it available. Also, they have documentation available on how to find things or do things in PetExec.

Nachteile: A downside to using PetExec is that completing an action in the software takes a lot of clicks and uses multiple screens. All of the pet, client, booking, etc. information are all on a different pages and to get to those pages its not as simple as clicking a button which is unfortunate and can complicate things when you're speaking to a customer and they need to check out and want information about their account. You cannot just look at a customer page and have all of the information available you have to find where that information would be then click on a link that will take you to another screen that will have a button that can take you to another screen that actually has the information you need. The software in general is not very intuitive but it does have mostly everything you need.

Great way to keep track of daily grooming activities

Bewertet am 11.12.2019
Amber F.
Professional Groomer
Einzelhandel, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
4/5
Eigenschaften & Funktionalitäten
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Helps us run a smooth grooming salon by keeping all of our info organized and in one place that's easy to access.

Vorteile: Very easy to set up and use. You set your own prices for breeds but can still vary them if needed according to each individual dog. Can easily track my commission to see what I am making everyday too.

Nachteile: Could have more features to make everyday groomer life easier, like text confirmations and pickup reminders.