Wer nutzt diese Software?

SiteLink Web Edition ist die Wahl von Einzelhändlern und großen Betreibern auf der ganzen Welt. Die Software unterstützt viele Sprachen mit unbegrenzter Anzahl von Benutzern an unbegrenzt vielen Standorten.

Durchschnittliche Bewertung

369 Bewertungen
  • Gesamt 4.7/5
  • Benutzerfreundlichkeit 4.6/5
  • Kundenservice 4.7/5
  • Funktionen 4.5/5
  • Preis-Leistungs-Verhältnis 4.5/5

Produktinformationen

  • Kostenlose Version Nein
  • Gratis Testen Ja
  • Einsatz Cloud, SaaS, Web
    Installiert - Windows
  • Training Persönlich
    Live Online
    Webinare
    Dokumentation
  • Kundenbetreuung Support während der Geschäftszeiten
    Online

Angaben zum Hersteller

  • SiteLink Software
  • http://www.sitelink.com/
  • Gegründet 1996

Über SiteLink Web Edition

Funktionsreiche Self-Storage-Software, Service-Qualität und benutzerfreundliches Design machen SiteLink zu einem skalierbaren Liebling von Besitzern eines einzelnen oder mehreren Shops. Fabriken mit weniger als 250 Einheiten genießen spezielle Pakete, die eine E-Commerce-Website umfassen. Umsatz-Erzeugungs-Funktionen umfassen: Online-Buchungen, Mieten & Zahlungen; elektronische Unterschrift; Revenue Management; CRM; Telefon-Integration; E-Mail & SMS. Wähle aus 50+ SiteLink- Marketplace-Integrationen, einschließlich Call-Center, Kioske, Verzeichnisdienste und vieles mehr.

SiteLink Web Edition Funktionen

  • Anzahlungs-Nachverfolgung
  • Einzug- / Auszug-Assistent
  • Interaktive Immobilienkarte
  • Kundenmanagement
  • Leadmanagement
  • Mehrere Standorte
  • Säumnisgebühren-Berechnung
  • Zugriffkontrolle

Die hilfreichsten Reviews für SiteLink Web Edition

Best software in the business. Very intuitive and user friendly as well as powerful.

Bewertet am 29.6.2018
Frank C.
Director of Operations & Revenue Management
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Managing my business with best practices. Nothing else to say!

Vorteile: The ease of use is definitely the big draw. New employees pick up on it quickly allowing our business to continue as employees move around etc. Also the power the software has to easily attend to all the different scenarios that storage presents. The revenue management and inventory management functionality makes growing your business and reacting to market trends easy and seamless. The reporting is robust.

Nachteile: Having to log in after every step. Some functions need tracked but not all. Gets tedious and forces users to use minimal and not very secure log in credentials to save time.

Antwort des Softwareanbieters

von SiteLink Software an 2.7.2018

Thank you so much!

Your administrator's settings determine whether you have to log in anew each time you want to record a transaction such as a payment or move-in.

Same for log in credentials: your administrator's settings determine the length of passwords and use of "strong" passwords. We recommend the latter but also use of programs to keep up with your passwords, not just for SiteLink, such as LastPass.com

We do log all manager activities including payments, credits, reversals, unit size/rate/name changes and more. Let us know if we can show reports and special log files.

Thank you!

Team SiteLink

Easy program that has some room to grow. Condensing buttons instead of having multiple avenues for

Bewertet am 8.5.2018
Lorinda D.
Sales Manager
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
4/5
Gesamt
5/5
Benutzerfreundlichkeit
3/5
Eigenschaften & Funktionalitäten
4/5
Kundenbetreuung
4/5
Preis-Leistungs-Verhältnis

Vorteile: The ease of use. The program is very easyto learn and gives the user many options. The lead to lease offers many ways to track sales leads. The reports offer many ways to track and grow your business.

Nachteile: Multiple buttons that do the same functions. Condense and minimize to streamline the program. Offer a training mode so a new employee can actually do tasks in real time.

Antwort des Softwareanbieters

von SiteLink Software an 14.5.2018

Thank you for the comments. We have a great new training program, "SiteLink Certified Professional." It's great for training long-time staff AND applicants and new employees alike. We launched it less than a year ago to rave reviews.

In some cases, we deliberately offer multiple ways to accomplish the same task, such as taking a payment. Example: you can enter payments from the button- or menu-driven navigation, but also from the interactive, three-dimensional property map. Our clients have asked for these options. We are glad we can deliver flexibility and choice.

Please call your account representative with any other suggestion or questions you may have right away. We offer great customer training programs. We have online videos and webinars. We can schedule GoToMeeting sessions for you and anyone on your team and record them for you. These training options, like our 7-day/week service, are all part of SiteLink at no additional cost.

Thank you,

Team SiteLink

Making a Difference to Self Storage Operators

Bewertet am 19.11.2019
Verifizierter Rezensent
CFO/Founder-CEO
Immobilien, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Sitelink Software and its integration to many other awesome programs have improved the control of our older Storage Portfolio and contributed to enhancing its value when we sold it in 2014.
As we use the Software for more than 10 years we, as well as our many locations, have from time to time placed many calls to SiteLink Support Team. The calls were always answered with a Top Smile and the individual knowledge of each Support Team Member was always there to assist us at all times!
SiteLink Team is indeed of the utmost Excellence!

Vorteile: Reliability
Accuracy
Easy interaction with all features increasing end user productivity
Excellent and timely support when setting up new sites
Outstanding Reporting on all Areas
Customer Service of Excellence
Competive Pricing

Nachteile: We use for many-many years and all of the improvements which were needed at the very early stages have been implemented accordingly.

Extremely Difficult to Learn

Bewertet am 10.4.2018
Jen R.
Office Manager
Verpackung und Container, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
3/5
Gesamt
3/5
Benutzerfreundlichkeit
3/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
2/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: It works well with portable storage needs.

Vorteile: The software is nice because it is customized to our specific industry. Portable storage is not like traditional storage and our software needs to be set-up differently. SiteLink works well for what we need.

Nachteile: It is extremely difficult to use! It is difficult to set-up and customize as well. Everything about it is just difficult and not user friendly. We have to use SiteLink since it is partnered with our franchise. The cost per month is pretty hefty compared to what you get as well. If you are looking for a software for your storage facility, your hands are pretty tied. WebSelfStorage is a mess (currently) and SiteLink is just as difficult. If you had to choose your poison, there's a lot more potential with WebSelfStorage and you'd be better off going with them.

Antwort des Softwareanbieters

von SiteLink Software an 11.4.2018

Hi Jen,

We regret of the many Go Minis franchisees you seem to struggle.

We have worked with Go Minis and other mobile storage operators for years on optimizing features specifically for portable storage. Portable storage is very different from self-storage. Business rules like scheduling, pick up, deliveries etc are not only complex but don't exist in self-storage. We have to offer those features so you can run your business, but the portable software becomes inherently more complex.

SiteLink ties in with the Go Minis call center, websites and includes electronic signature and billing features.

Have you called our customer service, used our free training and the training videos we created specifically for Go Mini's? We offer these free training tools to ensure everyone can use the features we have added for Go Mini's and other mobile storage businesses. They chose SiteLink after a long vetting period. Thank you,

Your SiteLink team

I use Sitelink daily, whether I'm on the office computer, home laptop, or mobile device.

Bewertet am 26.4.2018
Nicci D.
Senior Store Manager
Immobilien, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
4/5
Benutzerfreundlichkeit
4/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Remote access to thousands of tenant accounts.

Vorteile: The software is regularly offering updates to keep up with the ever-changing demands of the self-storage industry. Their electronic signature feature has been incredibly helpful with generating move-ins by expanding our reach to customers that cannot physically come to our office. Their mobile friendly application has been a time saver and an on-the-go problem solver. As an administrator using the software I have the instant ability to customize the features as well as restrict/approve access to the software by others. From a users perspective, the many processes can be a little tricky to master at first but once they've been memorized the work-flow is very simple and easily executed.

Nachteile: The abundance of processes can be slightly overwhelming to new users. Also, the ease of alternating between screens/processes can create confusion for the user and allow for accidental incorrect implementations.

Antwort des Softwareanbieters

von SiteLink Software an 27.4.2018

Thank you, and kudos for operating the complex business that's self-storage, which seems simple on the surface.

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