Was ist TripMaster?
TripMaster von CTS Software bietet dir alle Tools, die du für deinen Transitbetrieb benötigst. Die umfassenden Funktionen für Planung, Abrechnung und Berichterstattung sowie erweiterte Funktionen wie Zuordnung, automatische Planung, MDT-Schnittstelle, Brokerimporte und ein Online-Fahrerportal sparen dir Zeit und Geld. In Verbindung mit beispiellosem technischen Support zeigt dir Trip Master, was Effizienz wirklich ist. Nutze die 90-tägige Geld-zurück-Garantie, um festzustellen, ob Trip Master für deinen Transitbetrieb geeignet ist.
Wer verwendet TripMaster?
Kund*innen in den USA und Kanada sind öffentliche und private NEMT-, Paratransit- und Demand-Response-Transportunternehmen aller Größen von einem Fahrzeug bis zu mehr als 200.
Wo kann TripMaster bereitgestellt werden?
Cloud, SaaS, webbasiert, Android (mobil)
Über den Anbieter
- CTS Software
- Ansässig in Swansboro, USA
- 1998 gegründet
- Telefon-Support
- 24/7 Live-Support
- Chat
Erhältlich in diesen Ländern
Vereinigte Staaten
Sprachen
Englisch
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Über den Anbieter
- CTS Software
- Ansässig in Swansboro, USA
- 1998 gegründet
- Telefon-Support
- 24/7 Live-Support
- Chat
Erhältlich in diesen Ländern
Vereinigte Staaten
Sprachen
Englisch
TripMaster – Videos und Bilder
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Bewertungen über TripMaster
Monica
Awesome Support, Assistance, and Software!!
Kommentare: Trip Master allows us to function with our rural transportation agency, communicate with the "Big Dogs" and stay in the game!
Vorteile:
Love the support and assistance that you get when you need it. They know your needs and are great at assisting and teaching to better enhance your company.
Nachteile:
The thing with CTS Software is that if there is something you don't like, or a need not being met and if they can work it, change it or fix it.....consider it done!!
Larry
A must for public transportation
Kommentare: It reduced the amount of time it took me to complete reports. It is a very user friendly system, and tech support respond quickly. You can create custom reports for upper management with ease, and its very affordable compared to other software.
Vorteile:
The ability to track live data from the vehicles using the tablet based operating software. Office staff can send updates to vehicles by the click of a button. Producing management statistics and DOT required reports is simple, and information is accurate.
Nachteile:
Our agency likes everything. It has increased the amount of people we can schedule for transportation, and reduced stress for office staff completing complex data reports.
Antwort von CTS Software
letztes Jahr
Thanks Larry, we appreciate you and all you do to provide an essential service to your community and beyond.
Jenny
It took about 10 days to figure out the things that pertained to what I do for my job.
Kommentare: It is easier to use than the previous one I was using for 5 years. Once you learn it, it gets easier.
Vorteile:
I like the different features that let me cancel multiple rides. I also like how I can hide things I don't need to see for the day, i.e. Admin Cancel, suspended, rider cancel, etc. I like that I can log on every day and not need special ID's or numbers like our old software did.
Nachteile:
Personally, I REALLY think that Quick Help manuals should be left and not just some link in an email to print up dozens of pages for said manuals. If companies are spending a LOT of money for this software, they need a little bang for their buck. Some features are not that easy to use, or if you mess up scheduling a trip, you can't go into the EDIT and delete it that way. you have to go into the day of trip, click all these buttons and THEN cancel it. When you've got a client on the phone, they and us do not have extra time to wait while we fumble around fixing or deleting things.
Antwort von CTS Software
vor 4 Jahren
Jenny, I want to thank you for your feedback and please know that we value any input we can get from our customers. I am sorry to hear that the system took longer to learn than anticipated and we are actually in the process of revising many of the primary pages to make them easier to learn and use. We are also updating our manual and when it is complete I will be sure that a bound copy is mailed to your attention. I know our trainers reach out back in May to try and schedule some follow up training but if there is anything we can do to help you get more comfortable with TripMaster please don't hesitate to give us a call. Thanks.
Marie
In Betracht gezogene Alternativen:
CTS is the best.
Kommentare: It was easy to learn and use.
Vorteile:
The scheduling part. And how easy it is to learn and use.
Nachteile:
The breakdowns business can’t run without it.
Caryn
In Betracht gezogene Alternativen:
Great software, easy to use
Kommentare: So far so good. I haven't had any issues at all.
Vorteile:
Very easy to use, customer support staff always available
Nachteile:
A bit more difficult to enter subscription trips than previous software I've used
Antwort von CTS Software
vor 3 Jahren
We are excited to hear your evaluation of TripMaster is "easy to use". There has been a lot of love and care put in to the design and look to make it just that. Thank you Caryn. We are very interested in discussing how we could improve the subscription trips entry for you.
