von CTS Software
Wer nutzt diese Software?
Our customers in the U.S. and Canada are public and private NEMT, paratransit, and demand-response transportation providers of all sizes, from one vehicle to more than 200.
Durchschnittliche Bewertung53 Bewertungen
- Gesamt 4.5 / 5
- Benutzerfreundlichkeit 4.5 / 5
- Kundenservice 5 / 5
- Funktionen 4 / 5
- Preis-Leistungs-Verhältnis 4.5 / 5
- Startpreis $100/Monat
- Kostenlose Version Nein
- Kostenlose Testversion Ja
Cloud, SaaS, Web
24/7 (Live Vertreter)
Support währen der Geschäftszeiten
Angaben zum Hersteller
- CTS Software
- Gegründet 1982
Über Trip Master
Trip Master from CTS Software brings you all of the tools needed to run your transit operation. Our full suite of scheduling, billing, and reporting functions, along with advanced features like mapping, auto scheduling, an MDT interface, broker imports, and an online rider portal, saves you time and money. Matched with our unparalleled tech support, Trip Master helps you see what efficiency really is. Try our risk-free 30-day trial to see if Trip Master is right for your transit operation!
Trip Master Funktionen
- Abrechnung & Rechnungsstellung
- Festes Strecken-Management
- Mehrfache Routen-Unterstützung
- Paratransit (spezielle flexible Busse in den USA)-Management
Die hilfreichsten Reviews für Trip Master
Bewertet am 16.6.2017
Onslow United Transit System is very pleased with CTS software & the wonderful customer service
Kommentare: more ridership, less revenue miles with the optimization, love the customer service, more bang for your buck, reporting is very easy. Adam Fox and his team makes sure the systems that use CTS are kept up to day with new requirements from NC DOT PTD.
Vorteile: The software is very user friendly. OUTS uses optimization for scheduling; however, due to our geography and demographics; we also need to do some manual scheduling. OUTS has increased ridership and lowered revenue miles. The attention CTS staff provides users is implacable. Their team is on top of all issues 24 hours a day. If there is a problem and we call customer service, someone (person) answers the phone and is able to provide assistance. They follow up continuously until the problem is fixed. CTS has a number of reports available and they are ALWAYS willing to assist us in new reports. The CTS Team knows and understands rural transit needs and is always working to the better program. One more note. This software is affordable and reliable. OUTS also has the IVR module and Tablets. The tablets is the best. No more paper manifests. I can't say enough about the quality of the CTS software.
Nachteile: Would love to do 100% optimization but I realize that is not going to happen in Onslow County. We have to many variables.
Bewertet am 19.4.2018
I have used this in conjunction with a transportation company for the past 2 years.
Kommentare: As a brokerage Call Center, this has increased the transportation Coordination immensely in our community. The customers reap the benefits.
Vorteile: We have found this to be easy to use as well as improving efficiency. The customer support has been immediate and great. This software has eliminated a lot of inefficient work that we used to do that is now computer generated. The reports are wonderful, precise and can offer a plethora of data in many formats. This is great when generating reports for a variety of finding sources. I like that once a customer is in the system, they stay in whether active or inactive. Our customers come and go all the time. Great feature.
Nachteile: There are several different ways to enter information, so at first, it's a little daunting when trying to learn the system.
Antwort des Softwareanbieters
von CTS Software an 29.10.2018
Tammy, thank you so much for your kind words. It has been a pleasure working with you and the multiple agencies you are involved with. We look forward to growing with you and these agencies and providing more tools to help you improve efficiency and communication.