BiT Software

von BiT Dealership Software

4 / 5 13 Bewertungen
BiT Software

Wer nutzt diese Software?

Marine, power sports, RV, golf cart and outdoor power equipment dealers and repair shops as well as boat yards and marinas.

Durchschnittliche Bewertung

13 Bewertungen
  • Gesamt 4 / 5
  • Benutzerfreundlichkeit 4 / 5
  • Kundenservice 4 / 5
  • Funktionen 4 / 5
  • Preis-Leistungs-Verhältnis 4.5 / 5

Produktdetails

  • Startpreis $198/Monat
  • Preisinformationen There is no initial fee and no term contract.
  • Kostenlose Version Nein
  • Kostenlose Testversion Nein
  • Einsatz Cloud, SaaS, Web
  • Training Persönlich
    Live Online
    Webinare
    Dokumentation
  • Kundenbetreuung Support während der Geschäftszeiten

Angaben zum Hersteller

  • BiT Dealership Software
  • http://www.bitdms.com
  • Gegründet 1985

Über BiT Software

Cloud-based system for managing inventory, work orders, sales, storage, including lead management and CRM for dealers, service businesses and marinas.

BiT Software Funktionen

  • Ballast-Tabelle
  • Boot-Wartung
  • Hafen-Management
  • Rechnungsführung
  • Routing
  • Speicherverwaltung
  • Terminplanung
  • Verwaltung der Schiffsbesatzung

Die hilfreichsten Reviews für BiT Software

Clunky Program- Customer Service is AWESOME

Mit Google übersetzen Bewertet am 19.8.2017
Gil B.
Small Engine Repair Tech
Einzelhandel, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
3/5
Gesamt
3 / 5
Benutzerfreundlichkeit
3 / 5
Eigenschaften & Funktionalitäten
4 / 5
Kundenbetreuung
3 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Learned what I need and what I want from the next software we choose. ****Update- Bit has stepped up and is addressing our issues. They have resolved one issue and are working on the others! Thank you Bit!

Vorteile: Interchangeable parts, alt number use, open work order look up, work order task separation. pick list import for invoices. ****UPDATE- Since my original review Bit has really stepped up and looked into many of our concerns. They have resolved the issue with motor information when looking up work orders. They are also working to resolve the other issues we are having. I would say that Bit does listen to the concerns and issues of their customers and does work to make their software better.

Nachteile: Not being able to use the same part number from different vendors. Persona allows you to have the same number from different vendors it just opens a screen that you chose which vendor part you wanted.****(This issue was resolved)- when you put a motor in multiple WO for same customer and you need to quickly look up the order you have to have the WO# because it does not list the motor numbers in look up it only lists models. if you have a motor only it should be listed in the quick look up also. Not being able to delete a line- if you punch in the wrong part number then you can not delete from order. If i haven't saved the order yet I should be able to delete parts from it- I see this because of the parts number issue earlier mentioned. When a unit sales to a customer the unit should be automatically added to them as a unit so when it comes in for service it shouldn't have to duplicated into that part of the system.

Antwort des Softwareanbieters

von BiT Dealership Software an 24.8.2017

Gil,
Thank you for letting me know you are having difficulty, and for El Dorado Cycle and Outdoor Equipment being a customer for almost 3 years. Enhancement to address the engine info in the work order lookup has been in process and will be in the next update. BiT doesn't allow the removal of parts from an invoice for internal control purposes, but I see how you would want to remove a part before leaving the invoice and I will see how soon we can make that happen. It also sounds like you have questions about using interchangeable parts to manage similar parts from multiple vendors. We recently posted a how-to video on interchangeables, but I will have someone in Support call you tomorrow to discuss that as well as the process you are using when selling units. The information should be transferring to service so I am curious what process you are using.
Thank you

Cumbersome and inefficient

Mit Google übersetzen Bewertet am 15.8.2017
Vickie V.
Director of Finance
Einzelhandel, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
3/5
Gesamt
2 / 5
Benutzerfreundlichkeit
2 / 5
Eigenschaften & Funktionalitäten
3 / 5
Kundenbetreuung
3 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Inventory tracking is good . Point of Sale features are ok.

Vorteile: Equipment tracking from inventory, to sale to maintenance is good when used properly. Pre-installation training could be improved.

Nachteile: Reports , A/R functions, inventory maintenance. The developer should have consulted with someone in the accounting industry.

Antwort des Softwareanbieters

von BiT Dealership Software an 17.8.2017

Vickie,
Thank you for your feedback. I would like to hear more about what reports you aren't able to create using our custom report builder so that we can help you get the information you want. Also, I checked and you never took advantage of the free online training hours we offer. Please let us know when you want to schedule that.

We should talk about your challenges with accounting. Our team has a very strong background in accounting, both through education and experience, and we would appreciate an opportunity to understand what challenges you are having with accounting. I'd like to hear about the specific issues to determine if the solution requires a software enhancement or a process adjustment. Please contact BiT Support at support@bitdms.com or me personally at emacfawn@bitdms.com so we can help you out. Best regards.

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