Wer nutzt diese Software?

With a powerful platform that can be tailored to meet a clients individual needs, 1 EDI Source products are designed to support clients in the retail, manufacturing, logistics, transportation and healthcare industries.

Durchschnittliche Bewertung

47 Bewertungen
  • Gesamt 4.5 / 5
  • Benutzerfreundlichkeit 4.5 / 5
  • Kundenservice 4.5 / 5
  • Funktionen 4.5 / 5
  • Preis-Leistungs-Verhältnis 4.5 / 5

Produktdetails

  • Kostenlose Version Nein
  • Kostenlose Testversion Nein
  • Einsatz Cloud, SaaS, Web
    Installiert - Windows
  • Training Persönlich
    Live Online
    Webinare
    Dokumentation
  • Kundenbetreuung 24/7 (Live Vertreter)
    Support während der Geschäftszeiten

Angaben zum Hersteller

  • 1 EDI Source
  • http://www.1edisource.com/
  • Gegründet 1989

Über EDI/HQ

1 EDI Source has been a leading provider of innovative EDI software solutions and dedicated in-house support for over 30 years. Our flagship EDI software EDI HQ is now even more powerful within our new HQXchange (HQX) platform, creating a single comprehensive EDI solution with unrivaled depth and flexibility. HQX bundles EDI HQ, IntelligentXchange visibility portal and AS2 Complete secure data encryption software with our expert technical EDI support all in a convenient subscription model.

EDI/HQ Funktionen

  • AS2-Protokoll
  • Berichterstattung / Analyse
  • Datenformat-Übersetzung
  • Dokumentenarchivierung
  • Elektronischer Datenaustausch (EDI) Testing

Die hilfreichsten Reviews für EDI/HQ

I love the dashboard and the readable format version.

Mit Google übersetzen Bewertet am 7.12.2017
Business Analyst
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Ease of use, Control, visibility

Vorteile: ~The dashboard is one of the best feature where you can create and arrange what type of view matters to your daily job whether you are: Admin, operator or viewer.
~The Jobs and automation allows you customized alerts and reports delivered right to your inbox.
~Everything is visible and can drill to the detail which allows the Admin and Operators to explain easily to the regular users.
~The client version allows the regular users to do their research on their own saving us time to run reports for them.
~The jobs and automation is one of the cool features. You can see what has run and when is the next run of the job.
~On the jobs and automation, you can set your job into one or all 3 tabs and set the trigger to run the job like a scheduler.
~ The smart filters allows multiple sort selection so you can filter by T-set, TP and even by specific Transkey.
~The multiple tabs from the smart filters allows you to do smart edit and re-submit your transaction without having to go back to your ERP and re-processing it all over again.
~Many other cool features like the TP view where you can see what setup by TP, what T-sets are implemented and so forth.
Overall, I think the design, the ease of access and control are pretty good.

Nachteile: ~The adhoc reporting which links to Crystal report are kind of phased out. I hope they can develop this to allow reporting flexibility. The standard reports are the only report you can run against your filters.
~The filters are not exportable or extractable. I hope that they will develop the option to download or extract the filters even just the header to an excel file or csv file. Or at least have the ability to highlight then copy so we can paste on the excel spreadsheet.

Use of 1EDI in the Healthcare Industry

Mit Google übersetzen Bewertet am 26.10.2015
Carissa B.
EDI Systems Analyst
Quelle des Nutzers 
4/5
Gesamt
3 / 5
Benutzerfreundlichkeit
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
Preis-Leistungs-Verhältnis

Kommentare: I use 1EDI (EDI/HQ) on a daily basis in my current role, and have done so for a year now. My background includes over 10 years in the healthcare industry, including the design and implementation of healthcare systems on a large scale. Technical Knowledge: From my experience in dealing with several of the analysts on technical issues the scope of healthcare knowledge is limited. When issues arise, the scope can either be specific to healthcare or general X12/EDI. It can be hit or miss on receiving a correct and accurate answer. In either case, we have been charged when technical support is engaged. Self Service: 1EDI has a wiki available for users to find answers to general questions. Troubleshooting and technical information available is very limited, especially in our area of industry. In order to resolve many issues we have to unnecessarily engage 1EDI. No technical or user manual is available for clients. Cost: We pay an annual license fee and for any technical hours needed for support. No support hours are included in the annual fee. The determination of whether or not some of the technical hours we have been charged is a debatable point, and can be frustrating. Ease of Use: 1EDI is actually fairly easy to use once you understand how it functions and you have the correct people on your internal team setting it up and using it. Creating and editing maps and files is relatively easy. The validation tool could be enhanced. Customer Service: The customer service has ranged from mediocre to stellar. Earlier this year we were assigned a new client manager and he has made all of the difference in the world. Rather than contacting technical support first, I go to my client manager first. He will either put information out on the wiki for me, find the answer for me, or tell me if I truly need to contact technical support. If there is a feature or function we recommend to 1EDI they will evaluate the recommendation and either add it to a development list or let us know that it is not a feature they will be looking at. Overall: The program itself is a decent EDI tool. Updates to the program need to be verified before given to clients to install to ensure there is not an interruption in business because of a new issue being installed with the update. The technical knowledge available to users needs to be improved. With enhancements, 1EDI is on the verge of being an exceptionally robust program in the healthcare industry.

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