EDI/HQ

EDI/HQ

von 1 EDI Source

Wer verwendet EDI/HQ?

Mit einer leistungsstarken Plattform, die auf die individuellen Bedürfnisse der Kundschaft zugeschnitten werden kann, sind 1 EDI Source-Produkte darauf ausgelegt, Kundschaft in den Branchen Einzelhandel, Fertigung, Logistik, Transport und Gesundheitswesen zu unterstützen.

Was ist EDI/HQ?

1 EDI Source ist seit über 30 Jahren ein führendes Anbieterunternehmen innovativer EDI-Softwarelösungen und dedizierter interner Unterstützung. Die EDI-Software EDI HQ ist in der neuen HQXchange-Plattform (HQX) jetzt noch leistungsfähiger und schafft eine einzige umfassende EDI-Lösung mit unübertroffener Tiefe und Flexibilität. HQX bietet im Paket EDI-HQ, das Transparenzportal IntelligentXchange und AS2 Complete Software für eine sichere Datenverschlüsselung mit kompetenter technischer EDI-Unterstützung in einem komfortablen Abonnementmodell.

EDI/HQ – Details

1 EDI Source

http://www.1edisource.com/

Gegründet 1989

EDI/HQ – Preisübersicht

EDI/HQ bietet keine Gratisversion und keine kostenlose Testversion. Weitere Preisinformationen für EDI/HQ findest du unten.

Kostenlose Version

Nein

Gratis Testen

Nein

Einsatz

Cloud, SaaS, Web

Installiert - Windows

Training

Persönlich

Live Online

Webinare

Dokumentation

Kundenbetreuung

24/7 (Live Vertreter)

Support während der Geschäftszeiten

EDI/HQ Funktionen

EDI-Software (Electronic Data Interchange)
Alarmfunktion / Benachrichtigungen
Berichterstattung / Analyse
Datenbank-Unterstützung
Dokumentenarchivierung
EDI Mapping Support
Elektronischer Datenaustausch (EDI) Testing
Exception Management
Integration von Dritten
Workflow-Planer

EDI/HQ – Nutzerbewertungen

Zeigt 5 von 47 Nutzerbewertungen

Gesamt
4.7/5
Benutzerfreundlichkeit
4.5/5
Kundenservice
4.6/5
Funktionen
4.5/5
Preis-Leistungs-Verhältnis
4.6/5
Alix S.
Owner
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    10/10
  • Quelle des Nutzers 
  • Bewertet am 26.7.2018

"No better EDI software on the market"

Kommentare: 25+ years of EDI experience and this is the only product I've ever used and liked. I support other EDI customers using other software and this one is hands down the best of breed.

Vorteile: The software is very intuitive making it easy to query and find data. The mapping tool is the best I've come across allowing for highly customized mapping. With the scheduler, EDI can be run automated and unattended and will alert you if it needs help.

Nachteile: There is a reporting tool but you can't really create your own reports without help. Most times I just want to be able to export a line view to excel. That would be a nice value add.

  • Quelle des Nutzers 
  • Bewertet am 26.7.2018
Verifizierter Rezensent
Business Analyst
Verwendete die Software für: Mehr als 1 Jahr
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    4/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    8/10
  • Quelle des Nutzers 
  • Bewertet am 7.12.2017

" I love the dashboard and the readable format version."

Kommentare: Ease of use, Control, visibility

Vorteile: ~The dashboard is one of the best feature where you can create and arrange what type of view matters to your daily job whether you are: Admin, operator or viewer.
~The Jobs and automation allows you customized alerts and reports delivered right to your inbox.
~Everything is visible and can drill to the detail which allows the Admin and Operators to explain easily to the regular users.
~The client version allows the regular users to do their research on their own saving us time to run reports for them.
~The jobs and automation is one of the cool features. You can see what has run and when is the next run of the job.
~On the jobs and automation, you can set your job into one or all 3 tabs and set the trigger to run the job like a scheduler.
~ The smart filters allows multiple sort selection so you can filter by T-set, TP and even by specific Transkey.
~The multiple tabs from the smart filters allows you to do smart edit and re-submit your transaction without having to go back to your ERP and re-processing it all over again.
~Many other cool features like the TP view where you can see what setup by TP, what T-sets are implemented and so forth.
Overall, I think the design, the ease of access and control are pretty good.

Nachteile: ~The adhoc reporting which links to Crystal report are kind of phased out. I hope they can develop this to allow reporting flexibility. The standard reports are the only report you can run against your filters.
~The filters are not exportable or extractable. I hope that they will develop the option to download or extract the filters even just the header to an excel file or csv file. Or at least have the ability to highlight then copy so we can paste on the excel spreadsheet.

  • Quelle des Nutzers 
  • Bewertet am 7.12.2017
Carissa B.
EDI Systems Analyst
  • Gesamtbewertung
    4/5
  • Benutzerfreundlichkeit
    3/5
  • Eigenschaften & Funktionalitäten
    Nicht bewertet
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    Nicht bewertet
  • Wahrscheinlichkeit der Weiterempfehlung
    Nicht bewertet
  • Quelle des Nutzers 
  • Bewertet am 26.10.2015

"Use of 1EDI in the Healthcare Industry"

Kommentare: I use 1EDI (EDI/HQ) on a daily basis in my current role, and have done so for a year now. My background includes over 10 years in the healthcare industry, including the design and implementation of healthcare systems on a large scale. Technical Knowledge: From my experience in dealing with several of the analysts on technical issues the scope of healthcare knowledge is limited. When issues arise, the scope can either be specific to healthcare or general X12/EDI. It can be hit or miss on receiving a correct and accurate answer. In either case, we have been charged when technical support is engaged. Self Service: 1EDI has a wiki available for users to find answers to general questions. Troubleshooting and technical information available is very limited, especially in our area of industry. In order to resolve many issues we have to unnecessarily engage 1EDI. No technical or user manual is available for clients. Cost: We pay an annual license fee and for any technical hours needed for support. No support hours are included in the annual fee. The determination of whether or not some of the technical hours we have been charged is a debatable point, and can be frustrating. Ease of Use: 1EDI is actually fairly easy to use once you understand how it functions and you have the correct people on your internal team setting it up and using it. Creating and editing maps and files is relatively easy. The validation tool could be enhanced. Customer Service: The customer service has ranged from mediocre to stellar. Earlier this year we were assigned a new client manager and he has made all of the difference in the world. Rather than contacting technical support first, I go to my client manager first. He will either put information out on the wiki for me, find the answer for me, or tell me if I truly need to contact technical support. If there is a feature or function we recommend to 1EDI they will evaluate the recommendation and either add it to a development list or let us know that it is not a feature they will be looking at. Overall: The program itself is a decent EDI tool. Updates to the program need to be verified before given to clients to install to ensure there is not an interruption in business because of a new issue being installed with the update. The technical knowledge available to users needs to be improved. With enhancements, 1EDI is on the verge of being an exceptionally robust program in the healthcare industry.

  • Quelle des Nutzers 
  • Bewertet am 26.10.2015
Christy P.
  • Gesamtbewertung
    3/5
  • Benutzerfreundlichkeit
    3/5
  • Eigenschaften & Funktionalitäten
    3/5
  • Kundenbetreuung
    1/5
  • Preis-Leistungs-Verhältnis
    1/5
  • Wahrscheinlichkeit der Weiterempfehlung
    Nicht bewertet
  • Quelle des Nutzers 
  • Bewertet am 7.2.2017

"1EDISource - software is adequate but customer service and technical support needs improvement"

Kommentare: The software itself is good, however, we wish the customer service and support were sufficient to better support its customers. Unable to technically support our rapidly growing company and requirements with advanced setup such as clustering, failover. Estimates for consulting work continue to be underestimated, and delivery takes much longer than promised. Turnover in sales and account management continues to make our project difficult.

Antwort des Softwareanbieters

von 1 EDI Source an 20.2.2017

We are so sorry to hear about your unhappiness with the recent support at 1EDISource. Garden of Life has been a valued customer of 1EDISource, Inc. for many years and we have successfully collaborated on a number of successful projects. While there have been some challenges, the most current initiative remains a high priority and we are dedicated to driving its success. Organizationally we are fully committed to providing an exceptional customer experience and will work tirelessly to ensure your problem is solved.

  • Quelle des Nutzers 
  • Bewertet am 7.2.2017
Brian R.
Data Applications Director
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    10/10
  • Quelle des Nutzers 
  • Bewertet am 31.7.2018

"User friendly Software that tackles all the customers from simple to very complex"

Kommentare: It runs the whole company

Vorteile: I like the ability to use HQ to solve all of my custom programming needs in one spot rather than using my ERP. HQ automatically sets up T-sets with new customers so most of the set up is done for you. It is very easy to update sender receiver ID's, create carbon copies for the DSV customers that you don't need to flow through your ERP but rather just forward the 850 to the warehouse for pick, pack and shipping. It is also easy to navigate through the system because the language makes sense. I have over 30 customers that all have different needs but so far every need has been met with HQ.

Nachteile: The only thing that is tuff about the software is figuring out how to use Map Designer but I think with proper trainer it wouldn't be an issue.

  • Quelle des Nutzers 
  • Bewertet am 31.7.2018