1 EDI Source

No better EDI software on the market

Kommentare: 25+ years of EDI experience and this is the only product I've ever used and liked. I support other EDI customers using other software and this one is hands down the best of breed.

Vorteile:

The software is very intuitive making it easy to query and find data. The mapping tool is the best I've come across allowing for highly customized mapping. With the scheduler, EDI can be run automated and unattended and will alert you if it needs help.

Nachteile:

There is a reporting tool but you can't really create your own reports without help. Most times I just want to be able to export a line view to excel. That would be a nice value add.

It works goodly

Vorteile:

I does what it is supposed to do and seems to do it pretty well

Nachteile:

The set up process had some hiccups with mappings going to wrong fields or being repeated. There was some issues setting up FTP with the partners

Run like the plague is coming

Kommentare: In my opinion we were sold a dream. The level of support is nonexistent. I would not recommend 1 EDI Source to anyone even if it were FREE.

Vorteile:

[sensitive content hidden] is the only PRO I can think of. He is friendly, knowledgeable and professional. He gets the job done and is patient enough to offer an explanation. He converses with you without making you feel like he's talking at you.

Nachteile:

Our account manager [sensitive content hidden] is not supportive nor responses. Reached out for business-critical information yet she never bothered to respond until I emailed her stating that she never responded. Instead, she opened up a support ticket on my behalf which I could have done myself. Turnaround time for support tickets is too long for both Tier 1 and 2. The portal is not user friendly, yet we are being forced to utilize it. The US is a serviced based country, yet human interaction is never on the forefront of the business.

I love the dashboard and the readable format version.

Kommentare: Ease of use, Control, visibility

Vorteile:

~The dashboard is one of the best feature where you can create and arrange what type of view matters to your daily job whether you are: Admin, operator or viewer. ~The Jobs and automation allows you customized alerts and reports delivered right to your inbox. ~Everything is visible and can drill to the detail which allows the Admin and Operators to explain easily to the regular users. ~The client version allows the regular users to do their research on their own saving us time to run reports for them. ~The jobs and automation is one of the cool features. You can see what has run and when is the next run of the job. ~On the jobs and automation, you can set your job into one or all 3 tabs and set the trigger to run the job like a scheduler. ~ The smart filters allows multiple sort selection so you can filter by T-set, TP and even by specific Transkey. ~The multiple tabs from the smart filters allows you to do smart edit and re-submit your transaction without having to go back to your ERP and re-processing it all over again. ~Many other cool features like the TP view where you can see what setup by TP, what T-sets are implemented and so forth. Overall, I think the design, the ease of access and control are pretty good.

Nachteile:

~The adhoc reporting which links to Crystal report are kind of phased out. I hope they can develop this to allow reporting flexibility. The standard reports are the only report you can run against your filters. ~The filters are not exportable or extractable. I hope that they will develop the option to download or extract the filters even just the header to an excel file or csv file. Or at least have the ability to highlight then copy so we can paste on the excel spreadsheet.

Best of the Best!

Kommentare: I've used other EDI software like Gentran, GIS, Application Integrator, Trusted Link, and Trusted Link iSeries and by far hands down this is the best EDI translation and management software out there. The flexibility, ease of use, and control over your date is unmatched. I would recommend this software to a new company using EDI for the first time or a huge company that has hundreds of partnerships already. We have over 400 active partnerships currently and it runs like a champ.

Vorteile:

EDI HQ is very easy to use and intuitive with even a basic EDI understanding. Even with the ease of use though it is also very powerful and flexible you can map around any issue assuming you are getting the data you need.

Nachteile:

Requiring a double map to handle any to any translations is a bit clunky but it definitely serves the purpose of being able to map any format to any other format it just takes an extra step.