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Was ist CARS+?
Thermeon verfügt über mehr als 30 Jahre Erfahrung in der Entwicklung von Fahrzeugvermietungssoftware. CARS+ ist eine schnelle komplette Softwarelösung für Autovermietungen. CARS+ betreibt die nationalen und internationalen Systeme einiger der größten internationalen Autovermietungen und ist das Softwaresystem der Wahl für unabhängige Auto- und Lieferwagenvermietungen. Die Software wird von großen, mittleren und kleine Autovermietungen auf der ganzen Welt verwendet.
Wer verwendet CARS+?
Mit Büros und Mitarbeitern auf sechs Kontinenten ist das Unternehmen laut Hersteller das einzige, das eine wirklich globale Softwarelösung für Autovermietungen bietet. Das Unternehmen arbeitet mit unabhängigen Unternehmen, Franchisegebern und Franchisenehmern zusammen.
Du bist nicht sicher, ob CARS+ das Richtige ist?
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CARS+
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Bewertungen über CARS+
CARS+ helped us to professionalize and order our operations
Vorteile:
We have achieved with CARS+ have in the same system all the information required about our car rental service: customer data, vehicles, maintenance, sales, etc ... It is very important to have this information when making an analysis of the performance of our business.
Nachteile:
Sometimes we need different information that is segmented in different menus and we can not put together our own unified report, we have to do several and put together the report or we must request an IQ
A love hate relationship
Kommentare:
While there is still plenty to develop and improve, I have worked with many other systems over the years and I can easily say that Cars+ is the best one out there. It ticks the big boxes like availability management, fleet management and user management and while not perfect and pretty slow, the rate upload system via XML is better than most systems out there.
But it needs a new angle, a new vision and it needs to step in the 21st century. The car rental industry is not very dynamic - we all know that - but times are changing. And eventually if improvements don't happen fast enough, someone else will come in.
I think we all have a love hate relationship with Cars+ as sometimes limitations do frustrate us.
Their support is really good, great people and fast replied. Special thanks to [SENSITIVE CONTENT HIDDEN] who are always super helpful and willing to find a solution for us :)
Vorteile:
It's the only system out there that understands availability, and that's the most important thing we do! Ops wise, the user management system is fantastic.
Nachteile:
All the limitations. It is quite hard to do anything outside the box although [SENSITIVE CONTENT HIDDEN] and the XML team in the UK have been really helpful sorting things out for us. The reporting is not great as not a lot can be exported.
Antwort von Thermeon
vor 11 Monaten
Hi, Thank you for sharing your feedback. We appreciate your input. Please reach out to our support team at support@thermeon.com. Your detailed input helps us improve our services.
Fast support but development is stucked in stone age :(
Kommentare: Mosty problems but we dont have other options :)
Vorteile:
Its support... cyberquery is also nice addition ... and i lack something else to put as Pros and I need 100 chars to type in this box
Nachteile:
UI, optimisation, ease of use, old school input method, no development, no input for documents or to connect DMS... shame as it have great support and its stucked :(
Antwort von Thermeon
vor 6 Jahren
Dear Luka, Thank you for posting a review. Firstly, please allow me to apologise on behalf of everyone at Thermeon. As you know,we have a massive amount of industry knowledge and experience and as you highlighted, our support team is second to none. We love what we do and we want all our Clients to experience that exceptional support and service, so it hurts when we fall short of your expectations. We understand your experience of ¿CARS+¿ is not of the quality you expect. We are aware that your development requests have not met your expectation and we are working to address this. We want this to be the exception and we won't allow for a repeat of this situation. We can't fix the past, but you have my personal commitment that we will find ways to improve the way we serve you. I will be in contact with you this week to discuss these issues and find a way forward. Until then, please again accept my most sincere apologies on behalf of everyone on the team. Thank you Matilda Walsh
Another CARS+ happy user
Vorteile:
I have used other multiple car rental software previously but I found CARS+ the most efficient and user friendly software. It is easy to use and moreover it is easy to learn for the new employees too.
Nachteile:
What I have observed that CARS+ is a great software for car rental companies which allows the user to store and retrieve data in different ways. I would like to add only one feature to it is to find a customer's profile or Rental Agreement with the customer's contact number as CARS+ doesn't allows it users to search with the contact phone number.
Antwort von Thermeon
vor 11 Monaten
Hi, Thank you for your positive review
Their Team is great (Sales & Support), but it is hard to use the Reports in Excel.
Vorteile:
Their customer support and Sales are wonderful, they are very helpful and they answer really fast. There are lots of reports (although they are difficult to export and get what you need).
Nachteile:
It is really difficult to export Reports to Excel and get the information that you need, it is difficult to cross the Data. Sometimes you need data from two different reports but it is hard to cross both. The format is not friendly.
