CarPro Systems

Kommentare: We have been using the CarPro Application for more than two years. We are very happy with the features and the development / Support team that has helped us to meet our needs. The best characteristic of CarPro management is they know the car rental business. As far as usability is concerned it is very user-friendly and new users can learn very quickly. However, it covers major aspects of car rental business. Fleet management, Rate management, Long term, Short term, Chauffeur driver, Garage, Sale, Purchase, Insurances, CRM, Accounting interface and BI reporting tool and more.
The beauty of BI tool is we can create own MIS/Business report to analyze/Monitor business progress.

Vorteile: The whole process of the car rental is here. CRM until car disposal.

Vorteile: Very easy to use,I would like to say that in this software having good knowledge supporting team for quick support and response for all customer clarifications and bugs and enhancements as well as the experienced top management. Overall very good software for managing day to day business of Car Rental & Leasing

Kommentare: Been using the system myself for a year and the company has been using it for almost 3 year plus. Did not attend any training, was given the information based on the handover from my predecessor. Although I agree that the system is quite comprehensive for the business, regular training is a must for continuous development.

Vorteile: Serves the purpose for the business, well thought off and planned in the development.

Nachteile: Whenever there is a system update or upgrade, the system cannot be accessed pending on the update or upgrade. This causes an issue especially when you have a customer standing in front of you. The system is not tailor made for our company as it has certain icons, Dubai police etc, we are a Malaysian company, thus some of the fields is not relevant to us. Was surprised to find this. Seems like we were given / provided a system made for a middle eastern organization.

Kommentare: The system covers 3 main Car Rental Business i.e. Short Term (Transient), Long Term (Lease), and Chauffeur Driver as well as Support of the business including car maintenance and etc. We find the use of the software is the very good tool for us to drive the business in a right and effective way.

Kommentare: Easy to understand and user friendly, can creat maximum number of reports on Data.
Long Term / Short Term been well clasified also Customer Service Team is supportive and understanding the issues from user point of view and getting sort out on time.

Vorteile: Customer Service as on when