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Rent Centric
Was ist Rent Centric?
Rent Centric bietet On-Demand-Managementautomatisierungslösungen für Fahrzeugvermietung und Car Sharing und bietet seinen Nutzern eine synergetische Interaktion zwischen Geschäftsinhabenden, Thekenpersonal, Vertriebskanälen und Self-Service-Anforderungen der Endkundschaft für Autovermietungs- oder Car-Sharing-Betriebe jeder Größe und an jeder Lage.
Wer verwendet Rent Centric?
Autovermietung, Carsharing, Wohnmobilvermietung, Motorrad-Verleih, Flotten Sharing, Bootsverleih, GPS-Telematik, Unternehmen
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Bewertungen über Rent Centric
Above and beyond anyone else in the industry
Kommentare: 100% satisfied for almost 10 years now
Vorteile:
There’s to much that we enjoy to start naming, great platform, always improving and user friendly,)
Nachteile:
Crazy to say but there’s too much software, again not a bad thing but I think we use maybe 40% or what’s available!
Exceptional Car Rental Solution
Kommentare: Our experience has been fantastic. We appreciated the quick transition and set up. Customer service is excellent.
Vorteile:
Website integration and set up ease as well as the contactless contract signing.
Nachteile:
Almost too much information. One page, less steps to complete rentals or reservations. Would love to discuss improvements or updates from user perspective.
Best Car Rental System ever. WOW.
Kommentare: Rent Centric offers way more, just call them and they will get you set up very quickly. You need to start taking back your time. Time is money.
Vorteile:
I was on the fence for a long time about switching over and going digital. For almost the past 15 years I have been hand writing everything. I have no idea why I never switched to Rent Centric a long time ago. If your still thinking about it, Don’t just take the leap and do it, you won’t regret it. I have saved many hours if not days using the system. I was able to cut out a lot of the paper work I used to do by hand, now the system does it for me. The system is very user friendly, even for people that struggle with the “NEW” technology. If you don’t understand something you can contact them and they get back to you right away. To be honest they have one of the best customer service I have encountered in a long time. I have gotten many complements from my regular customers about how more professional it looks. It saves all my customers and reservations now. All I have to do is click on the customers name that I added in my system, and it adds all the info to the contract. I can now get them out within mins. The System also allows you to run all different kinds of reports such as, vehicles, customers, rentals and reservations, and also a bunch of management reports. They have Complete Checkout/Check-in Vehicle Inspection via Tablet or Smartphone. Pictures and Videos, that you can add to each one of vehicles. No more losing money on damages. One of my favorite part now is that you can validate someone's drivers license, which can save your bacon if something happens.
Nachteile:
Haven't found any cons yet. They are one of the greatest rental systems out there.
Worst Customer Service
Kommentare:
Frustrating. Unsupported. Expensive.
I could go on and on about the lack of customer support being the biggest issue we had, but the bottom line was that their system didn't support our needs on any level and it cost us thousands of dollars. Our customer experience declined greatly and who knows how much their errors cost us in business. I would never recommend their product.
Vorteile:
The only thing I liked about rent centric was the day I was finally able to cancel my over-priced and extremely under-delivered subscription.
Nachteile:
The thing that sealed the unsatisfactory deal for me was the blatant disregard of our company needs and the lack of congruity when dealing with user issues. Every time I called, I was given completely different advisement on how to handle the same ongoing issues - none of which resolved with ease. Each person on their team had a different answer and yet none of them worked. The amount of frustration experienced simply trying to communicate with their team was nearly the undoing of my small business team. It had become a daily point of contempt.
Great Extensible Rental Platform That Transformed Our Business
Kommentare: We’ve completely transformed our rental business from a basic lead-generation and quote-based system to a real-time rental experience, thanks to [sensitive content hidden], and the entire Rent Centric team. Their expertise and support made it possible for us to achieve a major milestone in our industry. Today, we proudly offer over 210 locations across the United States, with the capability for customers to reserve a vehicle and receive real-time pricing—a first in our rental specialty industry. We highly recommend Rent Centric for their flexible platform, fair pricing, and willingness to collaborate with us, even on our more unconventional requests.
Vorteile:
The Rent Centric team is willing to go the extra mile to assist and no crazy customization has been denied by their team. There is a price, but the price is fair and the results at this point have been very good.
Nachteile:
Support can take time, especially if it is a unique request.
Antwort von Rent Centric
vor 2 Monaten
Thank you so much for your incredible review Damon and for sharing your success story! 🎉 It’s truly rewarding to hear how Rent Centric has helped transform your business into a leader in your industry. We’re thrilled to have been part of your journey and to see you expand to over 210 locations across the United States—what an amazing achievement! Your vision and innovative approach to delivering real-time rental experiences have been inspiring, and we’re honored to have contributed to this milestone. A big shoutout to our entire team for their commitment to supporting you every step of the way. Your kind words about our platform, pricing, and collaborative spirit mean the world to us. We look forward to continuing to support your growth and tackling any unconventional requests that come our way. Thank you for trusting Rent Centric as your partner! Warm regards, The Rent Centric Team
