--- description: Detaillierte Informationen über Salon / Spa Account Manager zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Salon / Spa Account Manager Erfahrungen, Vor- und Nachteile – Capterra Deutschland 2026 --- Breadcrumb: [Startseite](/) > [Salonsoftware](/directory/30028/salon/software) > [Salon / Spa Account Manager](/software/9199/salon-spa-account-manager) # Salon / Spa Account Manager Canonical: https://www.capterra.com.de/software/9199/salon-spa-account-manager Seite: 1 / 2\ Weiter: [Nächste Seite](https://www.capterra.com.de/software/9199/salon-spa-account-manager?page=2) > OneTouch-Terminplaner einschließlich CRM, Marketing, Ressourcenraumbuchung und Treueprogramm. > > Bewertung: **3.9/5** von 13 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Übersicht ### Wer verwendet Salon / Spa Account Manager? Milano richtet sich an die Beauty- und Spa-Industrie, insbesondere Organisationen, die Buchungen und Reservierungen verwalten möchten. ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **3.9/5** | 13 Nutzerbewertungen | | Bedienkomfort | 3.9/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 4.0/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 3.9/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 3.9/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 80% | (8/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: Milano Software - **Gegründet**: 1990 ## Gewerblicher Kontext - **Preismodell**: (Kostenlose Testversion) - **Zielgruppe**: Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Bereitstellungen und Plattformen**: Mac (Desktop), Windows (Desktop), Android (mobil), iPhone (mobil), iPad (mobil) - **Verfügbare Länder**: Kanada ## Funktionen - Inventarverwaltung - Kundendatenbank - Kundenmanagement - Lohn- und Gehaltsabrechnung - Mehrere Standorte - Mitarbeitermanagement - Terminplanung - Terminverwaltung - Treueprogramm - Verkaufspunkt POS - Wiederkehrende Termine ## Integrationen (3 insgesamt) - Global Payments Integrated - Shift4 - Worldpay for Enterprise ## Optionen für Kundensupport - E-Mail/Helpdesk - FAQ/Forum - Telefon-Support - Chat ## Category - [Salonsoftware](https://www.capterra.com.de/directory/30028/salon/software) ## Ähnliche Kategorien - [Salonsoftware](https://www.capterra.com.de/directory/30028/salon/software) - [Spa Software](https://www.capterra.com.de/directory/30782/spa/software) ## Alternativen 1. [DaySmart Salon](https://www.capterra.com.de/software/9167/DaySmart-Salon) — 4.4/5 (406 reviews) 2. [Vagaro](https://www.capterra.com.de/software/153752/vagaro) — 4.7/5 (3479 reviews) 3. [Goldie](https://www.capterra.com.de/software/1036086/goldie) — 4.8/5 (1129 reviews) 4. [Phorest Salonsoftware](https://www.capterra.com.de/software/113530/phorest-salon-software) — 4.8/5 (431 reviews) 5. [ZENOTI](https://www.capterra.com.de/software/131057/zenoti) — 4.4/5 (1250 reviews) ## Nutzerbewertungen ### "I've used Milano software in school and once you wrap your head around it, its' a great program\!" — 5.0/5 > **Karley** | *13. März 2018* | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: I like that it offers everything you need in a customer relations management program. The interface could be a little bit more user friendly or aesthetically pleasing but that's just my input. > > **Nachteile**: Program lacks colour or anything that draws you in, it gets the job one but it's not the easiest or most well done layout for a program. > > All the benefits you would anticipate from a CRM. ----- ### "Great program, has lots of reports available for individual staff and team reports" — 4.0/5 > **Kristen** | *6. März 2018* > > **Vorteile**: I like most that it is easy to schedule an appointment, add new guests and check out guests. It's easy to do your day end cash balance with this program > > **Nachteile**: I like the least that it needs some upgrading with the text message confirmation and emarketing, it also freezes on occasion ----- ### "Milano was software my company ended up moving away from." — 3.0/5 > **Omar** | *21. Februar 2020* | Verbraucherdienste | Empfehlungsbewertung: 4.0/10 > > **Vorteile**: They had all the basic features needed in a booking and POS software like reports, client profiles, sales, and booking systems. > > **Nachteile**: I had a litany of bad experiences with the software that caused me to eventually take my company somewhere else for business, such as: - Slow software performance - Slow response times regarding customer support - Promises of feature development and advancement that were never delivered - Exorbitant pricing for basic features like multi-locational support - Dated GUI that wasn't the most user-friendly - The software would constantly go down and stop working making payments with clients difficult as well as awkward situations when the salons were busy and clients were left standing around when they wanted to pay and leave > > Milano did the job, but it didn't do it in the best way the software could have, which caused extra work for my staff, and myself. ----- ### "Amazing" — 5.0/5 > **Tamara** | *9. Februar 2020* | Kosmetik | Empfehlungsbewertung: 9.0/10 > > **Vorteile**: This system has EVERYTHING you could need to run a salon, from clients info, reports, emails, customer service, bookings. > > **Nachteile**: The only downfall to this system is that it isn't free > > Used this software for 13+ years, it has never let us down ----- ### "We have been using this software for 12 years. It is very user friendly" — 4.0/5 > **Chista** | *8. Februar 2018* > > **Vorteile**: Ease of use, it has capability for multiple locations (we have two locations and opening a third), great interface. > > **Nachteile**: There are issues with Home Office. Series purchased at one location sometimes do not show up at second location. Gift certificates also do not always transfer from one location to another. Very frustrating when both locations are extremely busy and need things to flow seamlessly. ----- Seite: 1 / 2\ Weiter: [Nächste Seite](https://www.capterra.com.de/software/9199/salon-spa-account-manager?page=2) ## Links - [Auf Capterra anzeigen](https://www.capterra.com.de/software/9199/salon-spa-account-manager) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | ----- ## Strukturierte Daten