Wer nutzt diese Software?

Mit Cloud-Lösungen für Standmieter und Desktop-Lösungen für große und kleine Salons ist Salon Iris bei Salonbesitzern und Stylisten gefragt, die eine einfache, aber leistungsstarke Business-Software suchen.

Durchschnittliche Bewertung

113 Bewertungen
  • Gesamt 4.5 / 5
  • Benutzerfreundlichkeit 4.5 / 5
  • Kundenservice 4.5 / 5
  • Funktionen 4.5 / 5
  • Preis-Leistungs-Verhältnis 4.5 / 5

Produktdetails

  • Startpreis 29,00 $/Monat
  • Kostenlose Version Nein
  • Kostenlose Testversion Ja
  • Einsatz Cloud, SaaS, Web
    Installiert - Windows
    Mobile - iOS Native
    Mobile - Android Native
  • Training Live Online
    Webinare
    Dokumentation
  • Kundenbetreuung Support während der Geschäftszeiten
    Online

Angaben zum Hersteller

  • DaySmart Software
  • http://www.saloniris.com/
  • Gegründet 1999

Über Salon Iris

Seit 1999 erfüllt Salon Iris die Bedürfnisse tausender Salonbesitzer. Salon Iris hilft Salons bei der Verfolgung von Kunden, bei der Verwaltung von Terminen, bei der Verwaltung des Produktinventars, bei der Verarbeitung von Gehaltsabrechnungen und bei der Vermarktung von Dienstleistungen. So kannst du mehr Umsatz erzielen, neue Kunden gewinnen und deine Marke erweitern. Diese preisgekrönte Software bietet Online-Buchungen, automatische Benachrichtigungen, POS- und mobile Anwendungen.

Kunden, die Salon Iris verwenden, haben nach der Verwendung der Salon-Iris-Software eine Gewinnsteigerung von mindestens 20 % gemeldet!

Salon Iris Funktionen

  • E-Mail Marketing
  • Inventarverwaltung
  • Kundenprofile
  • Lohn- und Gehaltslisten-Management
  • Mitarbeitermanagement
  • Termin-Erinnerungen
  • Terminplanung
  • Treueprogramm
  • Verkaufspunkt POS
  • Wartelisten-Management
  • Inventarverwaltung
  • Kundenprofile
  • Lohn- und Gehaltslisten-Management
  • Mehrere Standorte
  • Mitarbeitermanagement
  • Standvermietungs-Management
  • Treueprogramm
  • Verkaufspunkt POS
  • Wiederkehrende Termine

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Die hilfreichsten Reviews für Salon Iris

I used this product for 3 years

Bewertet am 10.9.2019
Summer A.
Ex Owner & manager of Eclipse salon
Gastgewerbe, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
3 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
1 / 5
Kundenbetreuung
4 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: I found the help desk very difficult to deal with. They sell a product worldwide but only provide USA office hours to receive calls. When I sold the business we had to phone them a NUMBER of times to change the owner and credit card details. No matter what we did it defaulted to me. I felt the help desk to be not that helpful.
The software is actually too difficult to use for the majority of salon staff. I think if I would have known how difficult it was to use and if I had found a simpler, more easy to use one I would have chosen that one.

Vorteile: I liked that you could save a lot of data and be able to analyze it later on. Once you get the hang of certain features it was easy to use.. I liked that I could use the app on my phone. This was a useful feature.

Nachteile: Even at the end of 3 years I don't think I really got a grasp on the actual capabilities of the software... it is actually not easy to use. A lot of the features that I was able to decipher were not logical. Although highly adaptable, there are some aspects that bizarrely are not. Inventory was a disaster.
The system was also slow, in terms of just logging a single transaction took time.
I really disliked that I could not use the app out of hours as the system needed to be on and connected to the internet to use. I also didn't like that it was that expensive to use the app. The app often froze and needed restarting, it was not as stable as the salon iris software itself.

Disorganized/Manipulative Practice/Horrible Customer Service

Bewertet am 4.10.2019
Carissa C.
Owner
Gesundheit, Wellness & Fitness, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
Quelle: SoftwareAdvice
4/5
Gesamt
3 / 5
Benutzerfreundlichkeit
2 / 5
Eigenschaften & Funktionalitäten
1 / 5
Kundenbetreuung
3 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: I had them because they are cheap and now it makes sense, they dont care about quality only quantity. They have a lot of issues with their apps, customer service, and reports. Overall not reliable to me.

Vorteile: I like how your clients get text reminders. Helps a lot!

Nachteile: The company overall seems very disorganized. I had a small issue that is now taking days to figure out because I get a different story each time I reach out to their employees. I'm leaving them. I'd rather pay more and get a better service.

Salon Iris pros/cons

Bewertet am 15.4.2019
Karie C.
Owner
Gesundheit, Wellness & Fitness, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
4/5
Gesamt
4 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
4 / 5
Kundenbetreuung
4 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: It has improved with the new "premium support" but I have certainly had my challenges with the tech team department. Issues with taking the client seriously when they are having an issue and not making them feel like it's their fault. My only other complaint would be the time it takes to either make fixes or to implement suggestions. But I love the monthly rate with unlimited support feature. I love how I can always get the latest version with the monthly rate.

Vorteile: I like the ease of using this program and the multiple reports it has. I like how it can help keep our business organised and like that I can upload digital client consent forms to their profile. My staff love the SI app where they can manage their schedules and book clients in while they are out and about.

Nachteile: The payroll program needs to be functional for Canadians and also wanting the online booking system to take credit cards when a client books an appointment, at least for all new clients.

Must have

Bewertet am 14.11.2018
Priscilla B.
Owner
Verbraucherdienste, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
Kundenbetreuung
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Keeping stock take, showing everyones clients on 1 screen is a bonus so ithers know when they are free of busy. Keeping a record of the sales and transactions.

Vorteile: Super easy to use, adding clients changing times, paying for the service it all runs smoothly. I like how it keeps track throught the day, showing late customers no shows and then checking them in when they arrive. Keeping track of products on the system so you know how many you have left if your not so good at stock counting all the time. Just a really easy simple to use nice looking programe.

Nachteile: It is a little expensive but once you have it you wont look back. I cant say i have anything that im unhappy about with this programe.

Been using salon iris 7 years

Bewertet am 17.2.2019
Nikki M.
owner
Gesundheit, Wellness & Fitness, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
3/5
Gesamt
4 / 5
Benutzerfreundlichkeit
3 / 5
Eigenschaften & Funktionalitäten
Kundenbetreuung
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Overall I don't like salon iris and the only reason i havent switched to someone else is because they make it impossible to use the exported client file. So now im going to switch anyway and just type in my clients manually.

Vorteile: +The scheduling feature is on point. All of the options you need. The appointments drag easily.
+Lots of reports to choose from

Nachteile: -Exporting clients is in a weird format and messes up, making it near impossible to leave salon iris
-Your main computer has to be on with the program running in order to sign on to the mobile app. Ridiculous.
-It only works with windows. In order to make it work with mac you have to download a program like parallels which takes up way too much space on the computer
-If you want anything extra besides scheduling, for example: emailing clients, texting clients, etc.. they charge you like crazy. Seems money hungry
-The company they require you to sign up with in order to accept credit cards through the program is ridiculously expensive and has horrible ratings online
-It's more expensive than other alternatives that compare

Antwort des Softwareanbieters

von DaySmart Software an 20.3.2019

We are sorry to hear that you're unhappy with your purchase. A few clarifications on your "Cons": Windows is one platform on which we offer this service. Thousands use our cloud platform which allows for native Mac access. We have two card processors integrated with our systems and neither of them are required, nor are either of them "ridiculously expensive". Your main point seems to be data export, a simple process that any of our Support staff could walk you through.
Salon Iris exports your entire client list to a text tab delimited file which can be easily imported into Excel for viewing purposes. It does "look weird" in text format but once loaded into Excel it is very easy to view. Open Excel and click and drag the file into Excel. You can also run a Client Report within the software that exports to Excel. Chose that option under Tools Export.

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