Salon Iris

Salon Iris

von DaySmart Software

Wer nutzt diese Software?

Mit Cloud-Lösungen für Standmieter und Desktop-Lösungen für große und kleine Salons ist Salon Iris bei Salonbesitzern und Stylisten gefragt, die eine einfache, aber leistungsstarke Business-Software suchen.

Durchschnittliche Bewertung

131 Bewertungen
  • Gesamt 4.5/5
  • Benutzerfreundlichkeit 4.4/5
  • Kundenservice 4.4/5
  • Funktionen 4.4/5
  • Preis-Leistungs-Verhältnis 4.2/5

Produktinformationen

  • Startpreis 29,00 $/Monat
  • Kostenlose Version Nein
  • Gratis Testen Ja
  • Einsatz Cloud, SaaS, Web
    Installiert - Windows
    Mobile - iOS Native
    Mobile - Android Native
  • Training Live Online
    Webinare
    Dokumentation
  • Kundenbetreuung Support während der Geschäftszeiten
    Online

Angaben zum Hersteller

  • DaySmart Software
  • http://www.saloniris.com/
  • Gegründet 1999

Über Salon Iris

Seit 1999 erfüllt Salon Iris die Bedürfnisse tausender Salonbesitzer. Salon Iris hilft Salons bei der Verfolgung von Kunden, bei der Verwaltung von Terminen, bei der Verwaltung des Produktinventars, bei der Verarbeitung von Gehaltsabrechnungen und bei der Vermarktung von Dienstleistungen. So kannst du mehr Umsatz erzielen, neue Kunden gewinnen und deine Marke erweitern. Diese preisgekrönte Software bietet Online-Buchungen, automatische Benachrichtigungen, POS- und mobile Anwendungen.

Kunden, die Salon Iris verwenden, haben nach der Verwendung der Salon-Iris-Software eine Gewinnsteigerung von mindestens 20 % gemeldet!

Salon Iris Funktionen

  • E-Mail Marketing
  • Inventarverwaltung
  • Kundenprofile
  • Lohn- und Gehaltslisten-Management
  • Mitarbeitermanagement
  • Termin-Erinnerungen
  • Terminplanung
  • Treueprogramm
  • Verkaufspunkt POS
  • Wartelisten-Management
  • Inventarverwaltung
  • Kundenprofile
  • Lohn- und Gehaltslisten-Management
  • Mehrere Standorte
  • Mitarbeitermanagement
  • Standvermietungs-Management
  • Treueprogramm
  • Verkaufspunkt POS
  • Wiederkehrende Termine

Die hilfreichsten Reviews für Salon Iris

We've been partnered with Salon Iris for 9yrs now and Love everything about the software. Easy to us

Bewertet am 27.10.2017
Autumn S.
Owner/Designer Stylist
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Scheduling, details, customer service. Organizations

Vorteile: Easy to use, customizable, easy to teach, detailed, always improving, reports, user friendly , online scheduling.

Nachteile: The app costs extra money, updates we've lost data, doesn't have copy and paste option for appointments Anymore

Great salon software!

Bewertet am 3.1.2020
Susan H.
Owner/stylist
Verbraucherdienste, 13-50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
4/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: As a salon owner I’ve searched for years for the PERFECT software. While there is no one perfect fit, Salon Iris fits the bill for us the closest! We have as many as 25 stylists a day to keep track of. This software makes it so easy to keep track of appointments and what rooms are needed to use. Appointments can be color coded depending on what service it is. Stylists can easily edit and book appointments from their phones or computers.
Salon Iris offers amazing extras at no cost! Email receipts are so wonderful and convenient. Standing appointments make it easy to book your regulars for up to a year at a time. They also offer appointment reminders which really cuts down on “no shoes” and cancellations. You can search for availability for those walk ins and call ins.
Salon iris is definitely a keeper! We’ve looked at pretty much all of the software out there and this is the BEST I’ve found!

Vorteile: Easy to use with options of drag and drop appointments, can schedule multiple stylists, can book different rooms for different services, email client receipts, appointment reminders.

Nachteile: Nothing! It’s been great! I haven’t found anything that I haven’t liked. Been using it for 8 months and am still happy with it.

I used this product for 3 years

Bewertet am 10.9.2019
Summer A.
Ex Owner & manager of Eclipse salon
Gastgewerbe, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
3/5
Benutzerfreundlichkeit
4/5
Eigenschaften & Funktionalitäten
1/5
Kundenbetreuung
4/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: I found the help desk very difficult to deal with. They sell a product worldwide but only provide USA office hours to receive calls. When I sold the business we had to phone them a NUMBER of times to change the owner and credit card details. No matter what we did it defaulted to me. I felt the help desk to be not that helpful.
The software is actually too difficult to use for the majority of salon staff. I think if I would have known how difficult it was to use and if I had found a simpler, more easy to use one I would have chosen that one.

Vorteile: I liked that you could save a lot of data and be able to analyze it later on. Once you get the hang of certain features it was easy to use.. I liked that I could use the app on my phone. This was a useful feature.

Nachteile: Even at the end of 3 years I don't think I really got a grasp on the actual capabilities of the software... it is actually not easy to use. A lot of the features that I was able to decipher were not logical. Although highly adaptable, there are some aspects that bizarrely are not. Inventory was a disaster.
The system was also slow, in terms of just logging a single transaction took time.
I really disliked that I could not use the app out of hours as the system needed to be on and connected to the internet to use. I also didn't like that it was that expensive to use the app. The app often froze and needed restarting, it was not as stable as the salon iris software itself.

Disorganized/Manipulative Practice/Horrible Customer Service

Bewertet am 4.10.2019
Carissa C.
Owner
Gesundheit, Wellness & Fitness, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
Quelle: SoftwareAdvice
4/5
Gesamt
3/5
Benutzerfreundlichkeit
2/5
Eigenschaften & Funktionalitäten
1/5
Kundenbetreuung
3/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: I had them because they are cheap and now it makes sense, they dont care about quality only quantity. They have a lot of issues with their apps, customer service, and reports. Overall not reliable to me.

Vorteile: I like how your clients get text reminders. Helps a lot!

Nachteile: The company overall seems very disorganized. I had a small issue that is now taking days to figure out because I get a different story each time I reach out to their employees. I'm leaving them. I'd rather pay more and get a better service.

Been using salon iris 7 years

Bewertet am 17.2.2019
Nikki M.
owner
Gesundheit, Wellness & Fitness, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
3/5
Gesamt
4/5
Benutzerfreundlichkeit
3/5
Eigenschaften & Funktionalitäten
Kundenbetreuung
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Overall I don't like salon iris and the only reason i havent switched to someone else is because they make it impossible to use the exported client file. So now im going to switch anyway and just type in my clients manually.

Vorteile: +The scheduling feature is on point. All of the options you need. The appointments drag easily.
+Lots of reports to choose from

Nachteile: -Exporting clients is in a weird format and messes up, making it near impossible to leave salon iris
-Your main computer has to be on with the program running in order to sign on to the mobile app. Ridiculous.
-It only works with windows. In order to make it work with mac you have to download a program like parallels which takes up way too much space on the computer
-If you want anything extra besides scheduling, for example: emailing clients, texting clients, etc.. they charge you like crazy. Seems money hungry
-The company they require you to sign up with in order to accept credit cards through the program is ridiculously expensive and has horrible ratings online
-It's more expensive than other alternatives that compare

Antwort des Softwareanbieters

von DaySmart Software an 20.3.2019

We are sorry to hear that you're unhappy with your purchase. A few clarifications on your "Cons": Windows is one platform on which we offer this service. Thousands use our cloud platform which allows for native Mac access. We have two card processors integrated with our systems and neither of them are required, nor are either of them "ridiculously expensive". Your main point seems to be data export, a simple process that any of our Support staff could walk you through.
Salon Iris exports your entire client list to a text tab delimited file which can be easily imported into Excel for viewing purposes. It does "look weird" in text format but once loaded into Excel it is very easy to view. Open Excel and click and drag the file into Excel. You can also run a Client Report within the software that exports to Excel. Chose that option under Tools Export.

Lies weitere Bewertungen