Wer nutzt diese Software?

Salon, Spa, medizinisches Spa, Fitnessstudio/Personal Trainer, Yoga-Studio, Hundesalon, Tierarzt,

Durchschnittliche Bewertung

23 Bewertungen
  • Gesamt 4 / 5
  • Benutzerfreundlichkeit 4.5 / 5
  • Kundenservice 4.5 / 5
  • Funktionen 3.5 / 5
  • Preis-Leistungs-Verhältnis 3.5 / 5

Produktdetails

  • Startpreis 49,99 $/Monat
  • Kostenlose Version Nein
  • Kostenlose Testversion Nein
  • Einsatz Installiert - Mac
    Cloud, SaaS, Web
    Mobile - iOS Native
    Mobile - Android Native
  • Training Live Online
    Webinare
    Dokumentation
  • Kundenbetreuung Support während der Geschäftszeiten
    Online

Angaben zum Hersteller

  • STX Software
  • http://stxsoftware.com/
  • Gegründet 1981

Über STX Cloud

Management. Marketing. Verkaufsstelle. Egal, ob es sich um das unvergleichliche Cloud-basierte System für alle Geräte oder die preisgekrönte Mac-Software handelt – STX hat die elegantesten und am einfachsten zu bedienenden Tools, die die Branche zu bieten hat. STX wurde von Fachleuten aus der Salonbranche entwickelt und bietet eine vollständig ausgestattete, übersichtliche Software und erfahrene Support-Mitarbeiter, die dich bei der Verwaltung und dem Wachstum deines Unternehmens unterstützen.

STX Cloud Funktionen

  • Geschenkkarten-Management
  • HIPAA konform
  • Inventarverwaltung
  • Kundenmanagement
  • Paketerstellung
  • Terminverwaltung
  • Vorher-Nachher-Bilder
  • Inventarverwaltung
  • Kundenprofile
  • Lohn- und Gehaltslisten-Management
  • Mehrere Standorte
  • Mitarbeitermanagement
  • Standvermietungs-Management
  • Treueprogramm
  • Verkaufspunkt POS
  • Wiederkehrende Termine
  • Inventarverwaltung
  • Kundenmanagement
  • Lohn- und Gehaltslisten & Kommissionen
  • Mitarbeitermanagement
  • Mitgliedschaft-Management
  • Online-Buchung
  • Terminverwaltung
  • Treueprogramm
  • Verkaufspunkt POS

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Die hilfreichsten Reviews für STX Cloud

Definitely has it's ups and downs

Bewertet am 16.5.2019
Malorie L.
Manager
Medizinische Praxis, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
4/5
Gesamt
5 / 5
Benutzerfreundlichkeit
3 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Okay so we have had our reasons for trust issues and just feeling like we were another number with this company. However, I was reached out to and for the first time since all of this occurred, I actually felt like we were cared about by this company and asked to stay and give the demonstration another try. I am going to have a second demo with STX Cloud and work with them on the things I am way more familiar with now and hopefully move forward with possibly them, and see where the outcome goes from here. They have excellent customer service as far as how they treat you. My issue with the service was the question of why we were not asked appropriate questions to make sure we were always on the right plan that fit our needs, and checked on. However, after getting that off of my chest with someone who cared enough to reach out after placing my review, they made me feel better about trusting them again. Excited for the future! Will review the Cloud version later on!

Vorteile: We are currently on this version of STX (desktop) and were not happy for some very valid reasons but after knowing this someone has so kindly reached out to us and things are looking up from here. I will say this desktop version is easy to use and great for being "old school" but we are looking forward to moving up to the new web based software. What we have liked about this version the most is being desktop and not worrying about it being web based. I don't know why that has scared me but it just has. I have done a lot of research moving forward about the new Cloud software and surprisingly I am looking forward to taking ahold of that software and pressing on.

Nachteile: The lack of evolving with the newer features that are out there. How slow it is verses (I am positive) how much faster the cloud will be! And the lack of trust from our first set of issues, but that is resolved now! Thankful for a team that will fight for their customers!

Frustrating

Bewertet am 7.12.2017
Kerry K.
Sales
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
4/5
Gesamt
4 / 5
Benutzerfreundlichkeit
2 / 5
Eigenschaften & Funktionalitäten
4 / 5
Kundenbetreuung
4 / 5
Preis-Leistungs-Verhältnis

Vorteile: Have been using STX for over 10 years. Overall a very good salon software program. Good reports. Booking is easy. Inventory management is also good.

Nachteile: To buy a gift card on our website that then goes through STX, clients have to register via an ugly archaic registration page and then wait for a return email mail from STX, then go back to our website to then purchase a gift card or instant certificate. We have lost numerous potential gift card sales because clients cannot buy a gift card without registering all their information first before the purchasing. This initial registration process has stopped people from going any further in the buying process. I've called numerous times over the years to ask STX to change the process so that customers can register at the end of the online gift card sale not BEFORE. When buying anything online these day, the first thing you often see before you purchase anything is an option to 'check out' as a guest or register. Surely, this is a simple fix.

The Best, trust me I've been burt..

Bewertet am 30.1.2015
David W.
Co-owner
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
Preis-Leistungs-Verhältnis

Kommentare: We opened our commission salon 6 years ago, for the first 1-2 years we tried every software and nothing was better than what we were using, Quick Books and the computers Calendar. As we grew it became apparent we needed a software program. Because we were a Paul Mitchell Focus salon we bought into Millennium, and for the next three years it was a living hell. The biggest business mistake we've ever made. I never saw so many pop up windows, error messages, computer lock-ups in my life, and we had the best PC's available running Millennium .
About 4-5 months ago we bit the bullet spent lots of money on real computers "MAC" four total and STX program. The money we had to spend to switch to STX I believe we already have gotten back just because of no pop-up windows, no error messages or tech support wait times. STX tech support knows what their doing unlike most of Millennium tech's, if we have to get on the phone with STX support its for about one third the time we had to spend with Millennium support.
Our staff gets their job done faster and customers are happier because they don't have to wait for computer errors to clear. STX is one of the best things we did to improve our business, we are a very busy salon with no time to waste booking appointments. Just the fact that two computers can have the same client open, one checking them out and the other booking is a huge plus for us. Millennium would only allow one computer to view a client, so we always had to wait. Our receptionists get their job done in a third less time with no hassles, they never bitch anymore about error messages. Besides all the bells and whistles all software companies have, we actually sell more product with STX because we can have a customer opened up in multiple computers at the same time, theres no waiting for anything. STX is the best thing you'll ever do for your salon or spa so stop waiting and wondering.
Feel free to come and test drive STX at our Salons in Arizona David Gerard Salon in Goodyear and David Gerard Salon & Gentlemen's Parlor in Avondale

Antwort des Softwareanbieters

von STX Software an 30.1.2015

Thank you so very much for the great review David!

Perfect for busy salons

Bewertet am 25.7.2019
Amanda K.
Salon Coordinator
Gastgewerbe, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Vorteile: The customer service is top notch! The support staff is beyond patient and will help to solve any issue or confusions you may have. I never have to wait long for help or answers.

Nachteile: Permissions and security measures can make some tasks a little more time consuming.

Boosted our Salon's revenue

Bewertet am 10.4.2019
Verifizierter Rezensent
Business Director
Bekleidung & Mode, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
4 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Vorteile: This program has some incredible functionality and is so easy to use! The reservation side is so easy to use. We have ability to click and drag appointments, we can also open an appointment builder window to search a span of time and find the ideal placement. There is a feature that shows you whether the placement of an appointment is going to be best for the stylist. Great reporting systems and easy to understand! Goal setting and goal dashboard are super helpful for stylists to see where they are at.

Nachteile: Some of the reports can be very difficult to read. There is a texting functionality but it has limited capabilities.

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