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Kitomba Salon and Spa Software
Was ist Kitomba Salon and Spa Software?
Kitomba ist eine komplette Unternehmensführungssoftware, die seit 2002 Tausenden von Salons, Spas und Kliniken dabei hilft, Erfolge zu erzielen. Die Software verfügt über alle branchenspezifischen Funktionen, die du benötigst, um dein Unternehmen erfolgreich zu verwalten, sowie den gewünschten Support. Ein kostenloser, unschlagbarer Support war dem Unternehmen schon immer wichtig. Das engagierte Support-Team steht dir sieben Tage die Woche zur Verfügung, auch außerhalb der Geschäftszeiten und an Wochenenden, und ist per Telefon, E-Mail oder Chat erreichbar.
Wer verwendet Kitomba Salon and Spa Software?
Ob kleine Friseur- und Kosmetiksalons oder große Salons, Kitomba eignet sich für Salons und Spas jeder Art und Größe. Melde dich für eine kostenlose Demo an.
Du bist nicht sicher, ob Kitomba Salon and Spa Software das Richtige ist?
Mit einer beliebten Alternative vergleichen
Kitomba Salon and Spa Software
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Bewertungen über Kitomba Salon and Spa Software
We have a much better reminder and re-booking system as well as detailed statistics etc - fabulous
Kommentare: auto reminders, texting clients as no one listens to voicemail any more, many features such as reports which are comprehensive and allow me to track my business and how it is going, financial records, so many things.
Vorteile:
I like that it does so much and makes everyone do everything correctly as well. It picks up mistakes, and also allows us some freedom regarding reminders and also rostering staff is easy - there are great charting features and I am sure there are things Kitomba can do that I don't even know!
Nachteile:
The only thing I don't like is that it will not stop a staff member from making a sale without committing it properly, you can commit a sale but not put in the method of payment which overrides the actual sale and doesn't record it, which makes it complicated if staff have forgotton to go back and complete a sale. Settlement is then a nightmare !
Antwort von Kitomba
vor 7 Jahren
Hi Junia, Thanks for taking the time to leave us a review. It¿s really nice to hear how you use Kitomba and how it helps you. We can assist with your issue of sales being committed without payment, so someone from our support team will be in touch to help make this area work better for you. Kind regards, Anna
Great business tool
Kommentare: I’ve found it a great tool to use, it’s easy to use and constantly being improved and updated. Thanks Kitomba I will miss seeing my business summaries now that I am no longer a client of yours.
Vorteile:
Access to business information quickly and efficiently for bookings, targets and KPIs wherever you are at anytime. Great support staff and continual improvements being made to stream line the experience for the user. Easy to use and data is easy to read and understand.
Nachteile:
Fairly Expensive for a small business, charges for txts and emails is not really worth the price considering most businesses Using this software will be messaging many clients regarding appointments. This means some businesses would be less likely to use the marketing tools available in the software as the messaging charges would Defeat the purpose of using the marketing tools and resources available to use in the software.
Be aware before signing
Kommentare: Not that user friendly.
Vorteile:
. Okay online booking but very limited to compare to other.
Nachteile:
I have been a customer for over 3 years, I decided to switch to another software which is more user friendly and less expensive for a solo operator. I have never re signed for another 3 years , I had all the rights behind me to prove that I never resigned. At this stage they knew that legal action would be the only resolution. Being a small business it would cost way more than paying their early termination fee which I shouldn't have to pay since I never resigned. The most disgusting way to treat small businesses. What a RIP off.
Kitomba Friendly
Vorteile:
Ease and use of all options given to us to run a Hair Salon
Nachteile:
I dont like the fact that it can freeze mid check out but other than that no issues
In Betracht gezogene Alternativen:
Salon
Kommentare: Kitomba is great & im there there are many functions we are not using as we don’t don’t how
Vorteile:
Rebooking , all reports are there to view at the click of a button
Nachteile:
Lack of training , and support with a whole reload of increasing demands of things. We Seen to tackle one thing at a time. They are always very helpful on the end of the phone with support though
