--- description: Detaillierte Informationen über Booker zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Booker Erfahrungen, Vor- und Nachteile – Capterra Deutschland 2026 --- Breadcrumb: [Startseite](/) > [Salonsoftware](/directory/30028/salon/software) > [Booker](/software/90708/booker) # Booker Canonical: https://www.capterra.com.de/software/90708/booker Seite: 1 / 41\ Weiter: [Nächste Seite](https://www.capterra.com.de/software/90708/booker?page=2) > Cloudbasierte Online-Buchungs-, Terminplanungs-, Verkaufspunkt- und Marketing-Software – alles, was du benötigst, um dir das Leben zu erleichtern. > > Bewertung: **4.1/5** von 981 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Übersicht ### Wer verwendet Booker? Salons, die ihr Geschäft mit dieser einfachen, aber leistungsfähigen Cloud-Plattform ausbauen und betreiben möchten ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.1/5** | 981 Nutzerbewertungen | | Bedienkomfort | 4.1/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 4.1/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 3.8/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 3.9/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 70% | (7/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: Playlist - **Region**: San Luis Obispo, Cabo Verde - **Gegründet**: 2000 ## Gewerblicher Kontext - **Startpreis**: 139,00 $ - **Zielgruppe**: Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Mac (Desktop), Windows (Desktop), Android (mobil), iPhone (mobil), iPad (mobil) - **Unterstützte Sprachen**: Deutsch, Englisch, Französisch, Italienisch, Portugiesisch, Spanisch - **Verfügbare Länder**: Australien, Vereinigte Staaten, Vereinigtes Königreich ## Funktionen - Abrechnung & Rechnungsstellung - Alarmfunktion / Benachrichtigungen - Anpassbare Vorlagen - Anwesenheitsmanagement - Automatisierte Terminplanung - Barcode/Ticket Scanning - Berichterstattung / Analyse - Buchhaltung - CRM - Confirmations/Reminders - E-Mail Marketing - Echtzeit-Planung - Elektronische Unterschrift - Erinnerungen - For Barbershops - For Medical Spas - Für Salons und Spas - Geschenkkarten-Management - Gruppen-Terminplanung - Inventarverwaltung - Kalender-Synchronisierung - Kalenderverwaltung - Kundenbetreuung - Kundendatenbank - Kundendatenbank - Kundenkonten - Kundenmanagement - Kundenportal - Kundenspezifisches Branding - Leistungskennzahlen - Lohn- und Gehaltsabrechnung - Marketing-Automatisierung - Mitarbeiter-Datenbank - Mitarbeitermanagement - Mobile App - Online-Buchung - Online-Zahlungen - Rabattmanagement - Reservierungs-Management - Schichttausch - Terminplanung - Terminplanung - Terminverwaltung - Verkaufsberichte - Verkaufspunkt POS - Webseitenintegration - Wiederkehrende Termine - Zahlungsabwicklung - Zeit & Kosten Verfolgung - Zugriffskontrollen / Berechtigungen ... und 3 weitere Funktionen ## Integrationen (6 insgesamt) - Clover - Google Analytics 360 - Google Calendar - Keap - Meta for Business - Twitter/X ## Optionen für Kundensupport - E-Mail/Helpdesk - FAQ/Forum - Wissensdatenbank - Telefon-Support - Chat ## Category - [Salonsoftware](https://www.capterra.com.de/directory/30028/salon/software) ## Ähnliche Kategorien - [Salonsoftware](https://www.capterra.com.de/directory/30028/salon/software) - [Kassensysteme](https://www.capterra.com.de/directory/20052/point-of-sale/software) - [Planungssoftware](https://www.capterra.com.de/directory/30087/scheduling/software) - [Unternehmensführung Software](https://www.capterra.com.de/directory/30532/business-management/software) - [Gesundheitssoftware](https://www.capterra.com.de/directory/30582/medical-spa/software) ## Alternativen 1. [Calendly](https://www.capterra.com.de/software/148036/calendly) — 4.7/5 (4163 reviews) 2. [Google Calendar](https://www.capterra.com.de/software/213340/google-calendar) — 4.8/5 (4323 reviews) 3. [Vagaro](https://www.capterra.com.de/software/153752/vagaro) — 4.7/5 (3670 reviews) 4. [Goldie](https://www.capterra.com.de/software/1036086/goldie) — 4.8/5 (1173 reviews) 5. [Acuity Scheduling](https://www.capterra.com.de/software/128285/acuity-scheduling) — 4.8/5 (5770 reviews) ## Nutzerbewertungen ### "Book It\!" — 5.0/5 > **Ashely** | *11. Oktober 2018* | Verbraucherdienste | Empfehlungsbewertung: 9.0/10 > > **Vorteile**: Booker is a godsend for so many salons. It is very user-friendly and they have implemented the use of embedded training videos for all the features; this is a wonderful tool and works very well for people who are visual learners, which most stylists happen to be. For salon managers and owners, Booker offers a variety of tools: time-clock, sales tracking, inventory, tip allocation, expenditures/budgets, etc. Being a web-based software, it's very easy to add a widget or embed a link on your website and/or Facebook page to allow customers to easily schedule themselves for services. In addition, there is a built-in point of sale system that makes it easy to check out clients without needing to switch over to another program and/or system. > > **Nachteile**: The downside to being a web-based software: if the server is down or there is an issue with the website, you cannot access your calendar or your point of sale system. Booker has been awesome enough to provide a separate website where they allow you to report issues of the system being down and also announcing known issues. Their customer service makes up for this issue. ----- ### "Good, but expensive" — 4.0/5 > **Renata** | *5. Oktober 2024* | Gastgewerbe | Empfehlungsbewertung: 4.0/10 > > **Vorteile**: Very complete with so many features, marketing and reports. > > **Nachteile**: Charger are very, very high.. around $350/month plus the 3.5% and some flat fee cents on top of it > > Worked with them for 5 years, love all the features, but with the economy the way it is, had to switch ----- ### "Not the best, not the worst." — 3.0/5 > **Emily** | *16. Juni 2025* | Gesundheit, Wellness & Fitness | Empfehlungsbewertung: 0.0/10 > > **Vorteile**: It was relatively easy to navigate and for the most part, clients had minimal issues when booking. The reports were very thorough as well. > > **Nachteile**: It was glitchy, inconsistent and slow. Occasionally appointments and time blocks would disappear. The calendar and checkout pages would take a very long time to load, delaying the booking and checkout process. Also, the credit card fees were unsustainable. The cost is outrageous for the quality of the product. > > We used it for years, but the quality never seemed to improve. The customer service was also pretty unreliable. We would be on hold for up to an hour sometimes waiting for a representative. Overall it is not the best option - there are way cheaper and better quality software options. ----- ### "Booker is great for a beauty service provider who is starting out" — 4.0/5 > **Jasmine** | *6. Dezember 2022* | Gesundheit, Wellness & Fitness | Empfehlungsbewertung: 5.0/10 > > **Vorteile**: I was happy using Booker for my business for the first few years. It had online booking, kept track of clients individual notes and offered package services that clients could buy > > **Nachteile**: It wasn’t as advanced as other booking systems but was worth the monthly price > > I was happy with system. It helped keep my business organized ----- ### "Do Not be Swindled by Booker" — 1.0/5 > **Brandy** | *6. Oktober 2023* | Gesundheit, Wellness & Fitness | Empfehlungsbewertung: 0.0/10 > > **Vorteile**: The software keeps up with what rooms a service can be performed in as well as items that may be needed to complete a service, and that are available in limited quantity. They also recently came out with an AI receptionist feature for online booking. Which is why I switched over to them however non of the features work very well and with the credit card processing regularly not working I regret switching. They also flat out lied about the functionality of Booker to get me to sign a contract. > > **Nachteile**: Their sales team is awesome but once you sign your contract, the customer service is garbage they do not care about you or the issues the software has and it is very apparent. Credit card processing is arguably, the most important aspect of any business and there’s is not working properly. It hasn’t been for years apparently, and they do nothing to fix it. > > Bookers sales team worked really hard to sell me on a contract and once it was signed the truth slowly came out. The features that I was promised do not work properly and the over all design \& functionality of the software are outdated and slow. ----- Seite: 1 / 41\ Weiter: [Nächste Seite](https://www.capterra.com.de/software/90708/booker?page=2) ## Links - [Auf Capterra anzeigen](https://www.capterra.com.de/software/90708/booker) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Strukturierte Daten