--- description: Detaillierte Informationen über ECP zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: ECP Erfahrungen, Vor- und Nachteile – Capterra Deutschland 2026 --- Breadcrumb: [Startseite](/) > [BeWo Software (Betreutes Wohnen)](/directory/10034/assisted-living/software) > [ECP](/software/90493/ecp) # ECP Canonical: https://www.capterra.com.de/software/90493/ecp Seite: 1 / 8\ Weiter: [Nächste Seite](https://www.capterra.com.de/software/90493/ecp?page=2) > Erschwingliche, plattformunabhängige und webbasierte Softwarelösung, die auf die Bedürfnisse von betreutem Wohnen jeder Größe zugeschnitten ist. > > Bewertung: **4.6/5** von 176 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Übersicht ### Wer verwendet ECP? Apotheken, betreutes Wohnen, Gedächtnispflege, unabhängiges Wohnen, Rehabilitationszentren, Tagesbetreuung und Gruppenheime. ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.6/5** | 176 Nutzerbewertungen | | Bedienkomfort | 4.7/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 4.9/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 4.5/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.5/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 90% | (9/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: Extended Care Professional - **Region**: East Troy, USA - **Gegründet**: 2004 ## Gewerblicher Kontext - **Zielgruppe**: Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Mac (Desktop), Windows (Desktop), Android (mobil), iPhone (mobil), iPad (mobil) - **Unterstützte Sprachen**: Englisch - **Verfügbare Länder**: Vereinigte Staaten ## Funktionen - Abrechnung & Rechnungsstellung - Aktivitäts-Dashboard - Altenpflege - Aufgabenmanagement - Berichterstattung / Analyse - Berichterstattung und Statistik - Beurteilung-Management - Compliance Management - Compliance-Verfolgung - Daten-Import / -Export - Diagramm-Erstellung - Dokumentenmanagement - Dokumentenspeicher - E-Mail Marketing - EMR / EHR - Elektronische Rezepte - Elektronische Unterschrift - Erinnerungen - Für Langzeitpflege - Kampagnenmanagement - Kommunikationsmanagement - Kontaktmanagement - Lead-Distribution - Lead-Erfassung - Lead-Generierung - Lead-Pflege - Lead-Qualifizierung - Leadmanagement - Meal/Nutrition Management - Medication Management - Medikamenten-Datenbank - Medikamenten-Historie - Medizinische Abrechnung - Medizinisches Management - Mitarbeiter-Management - Patientenkommunikation - Patientenmanagement - Pflegeplan-Management - Pipeline-Management - Point of Care-System - Rechnungshistorie - Statusverfolgung - Störfallmanagement - Terminplanung - Terminverwaltung - Third-Party Integrations - Verfolgung von Interaktionen - Verkaufsberichte - Verwaltung von Patientenakten - Workflow-Management ## Integrationen (53 insgesamt) - Accushield - Aline - Aline - Amazon QuickSight - Axys - Axys - BestRx - Bill - Carefeed - Conduit - DRX - Datascan Pharmacy Software - Direct - Domo - FSI Pharmacy Management System ... und 38 weitere Integrationen ## Optionen für Kundensupport - E-Mail/Helpdesk - FAQ/Forum - Wissensdatenbank - Telefon-Support - 24/7 Live-Support - Chat ## Category - [BeWo Software (Betreutes Wohnen)](https://www.capterra.com.de/directory/10034/assisted-living/software) ## Ähnliche Kategorien - [BeWo Software (Betreutes Wohnen)](https://www.capterra.com.de/directory/10034/assisted-living/software) - [Elektronische Patientenakte Software (ePA)](https://www.capterra.com.de/directory/20028/electronic-medical-records/software) - [CRM Software für das Gesundheitswesen](https://www.capterra.com.de/directory/30976/healthcare-crm/software) - [Arzt-Abrechnungssoftware](https://www.capterra.com.de/directory/30026/medical-billing/software) - [Apothekensoftware](https://www.capterra.com.de/directory/30593/pharmacy/software) ## Alternativen 1. [Therap](https://www.capterra.com.de/software/124101/therap) — 4.7/5 (107 reviews) 2. [StoriiCare](https://www.capterra.com.de/software/163319/storiicare) — 4.8/5 (50 reviews) 3. [eResidentCare](https://www.capterra.com.de/software/85296/eresidentcare) — 4.5/5 (24 reviews) 4. [myUnity](https://www.capterra.com.de/software/201299/myunity-home-health-hospice-software) — 4.1/5 (143 reviews) 5. [CareVoyant Home Care](https://www.capterra.com.de/software/100774/carevoyant-home-care) — 4.0/5 (45 reviews) ## Nutzerbewertungen ### "ECP is "User Friendly"" — 4.0/5 > **Nathan** | *23. Januar 2013* > > **Vorteile**: -Very user-friendly -Exceptionally customizeable -Good customer service -Levels for types of users helps to make it easier to train on (there is not a lot of extra stuff that makes it confusing) -Interfaces well with our pharmacy's software. > > **Nachteile**: -The customization process can feel daunting but is worth investing time into. -Would be nice to have some sort of apartment tracking module (future update I'm sure : ). > > This is a very good, user-friendly and affordable product that has great value for the cost and good customer support. The software continues to improve and be updated per what we were promised. This is our 3rd. software in 3 years and is by far the best and a keeper. ----- ### "ECP definitely recommended" — 5.0/5 > **Toby** | *21. Oktober 2025* | Krankenhausversorgung & Gesundheitswesen | Empfehlungsbewertung: 9.0/10 > > **Vorteile**: The value for the money is fantastic. Customer support is top notch. The ability to access ECP from anywhere is a huge bonus for my facility. > > **Nachteile**: I wish the offline pharmacy integrated better, it seems to have been left behind. There are a lot of features in the pharmacy portion that I wish we could take advantage of. Unfortunately they do not work with our environment. > > Overall I am very pleased with our selection of ECP. The setup process went very smoothly. We have very few minor issues, all of which were quickly resolved. ----- ### "Review of ECP" — 3.0/5 > **Julie** | *2. Juni 2026* | Krankenhausversorgung & Gesundheitswesen | Empfehlungsbewertung: 4.0/10 > > **Vorteile**: Easy to navigate, easy to train new staff for simple operations like charting. I was able to train myself on how to use it, however I know there is probably more that is can do and I am not utilizing it to full potential. > > **Nachteile**: The MAR is not user friendly. I have reported issues with med times being back dated to ECP with no resolution and it is still causing issues. Scheduling tasks is confusing for new staff. Need more access to in-depth online training so upper admin can really utilize ECP for all it can do. > > Easy to use (except the MAR), easy to navigate for the most part. Would like to have access to more in depth on-line training to learn all the features that we may not be taking advantage of. ----- ### "ECP review" — 5.0/5 > **Megan** | *30. Juli 2026* | Krankenhausversorgung & Gesundheitswesen | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: ECP customer support is very helpful with walking you through how to fix things or set things up in the system. They're willing to take suggestions to help with program development. The tutorial videos make it easy to train staff on how to properly document tasks and concerns. > > **Nachteile**: There's a glitch that happens at times that causes the inventory to be off. The only conclusion we've come to is we might be having a lapse in our internet at that time which would not be ECP's fault but makes it inconvenient especially when dealing with narcotics. ----- ### "ECP Review at AOH" — 4.0/5 > **Malou** | *14. April 2026* | Krankenhausversorgung & Gesundheitswesen | Empfehlungsbewertung: 8.0/10 > > **Vorteile**: The ability to work together with clinical, CRM and Carefeed and automate many parts, also the assessment to fill in the care plan. > > **Nachteile**: The reporting and finding our best referral sources and how many leads they have sent us. Also dashboard has issues reporting thing accurately. > > Good, we have used clinical for a 10+ years and have had good support and growth. Having good response around our questions. ----- Seite: 1 / 8\ Weiter: [Nächste Seite](https://www.capterra.com.de/software/90493/ecp?page=2) ## Links - [Auf Capterra anzeigen](https://www.capterra.com.de/software/90493/ecp) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | pt | | | pt-PT | | ----- ## Strukturierte Daten