Durchschnittliche Bewertung

113 Bewertungen
  • Gesamt 4.2 / 5
  • Benutzerfreundlichkeit 3.9 / 5
  • Kundenservice 4.3 / 5
  • Funktionen 3.9 / 5
  • Preis-Leistungs-Verhältnis 3.9 / 5

Produktinformationen

  • Kostenlose Version Nein
  • Gratis Testen Nein
  • Einsatz Cloud, SaaS, Web
    Mobile - iOS Native
    Mobile - Android Native
  • Training Persönlich
    Live Online
    Webinare
    Dokumentation
  • Kundenbetreuung Support während der Geschäftszeiten
    Online

Angaben zum Hersteller

  • WebFM
  • http://www.webfm.net
  • Gegründet 2000

Über OmTrak

Web-basierte Lösung, die es Organisationen erlaubt, die Instandhaltung von Anlagen zu planen und Wartungsbudget zu erstellen.

OmTrak Funktionen

  • Bauunternehmer
  • Bestellungen ändern
  • Budgetverfolgung/Auftragskostenrechnung
  • CRM
  • Gerätenachverfolgung
  • Gewerblich
  • Integration in die Buchhaltung
  • Mobiler Zugriff
  • Offline-Zugriff
  • RFI und Vorlagen
  • Schätzung
  • Subunternehmen-Management
  • Vertragsmanagement
  • Vorfall-Berichterstattung
  • Wohn-
  • Anlagegegenstand-Management
  • Arbeitsauftragsverwaltung
  • Bestandskontrolle
  • Besuchermanagement
  • Für Schulen
  • Geräte-Management
  • Gewerbliche Immobilien
  • Inspektions-Management
  • Kreditplanung
  • Lieferanten-Management
  • Raumverwaltung
  • Störfallmanagement
  • Vorbeugende Wartung
  • Wohnimmobilien
  • Zimmer-Planung
  • Arbeitsauftragsverwaltung
  • Auftragskostenrechnung
  • Geräte-Management
  • Gewerbliche Immobilien
  • Job-Management
  • Kundendatenbank
  • Routing
  • Terminplanung
  • Verfolgen von Vermögensanlagen
  • Versandmanagement
  • Wartungsplanung
  • Wohnimmobilien

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Die hilfreichsten Reviews für OmTrak

Omtrak for Defence Projects

Bewertet am 7.8.2019
Verifizierter Rezensent
Quality & Completions Manager
Bau, 1.001-5.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
4/5
Gesamt
5 / 5
Benutzerfreundlichkeit
3 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
3 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: This platform was mandated in our client contract. It would help those that are not very familiar with the Defence completion process. I would suggest when engaging Omtrak, get them to be responsible for adding in all the assets and asset information required for Defence. That process along took allot of work and Omtrak originally offered that as a service to us, although it wasn't stipulated in the contract agreement. Our project contact from Omtrak changed a number of times over the 2 year project period and the level of support varied from individual to individual.

Vorteile: The user interface is very intuitive and does not take allot of training. Phone and email support is normally very responsive, although your level of support at project level can vary depending on who is assigned against your project.

Nachteile: 1. Every time you login, you have to press "I'm not a robot", every single time, this gets very annoying and when you look at other platforms that still meet compliance requirements, this is only done on rare occasion.
2. Reporting ability does not allow for flexibility. You'll find yourself using "Content & Status Summary" and creating your own dashboards in Excel.
3. No ability to create dashboards with multiple reporting graphs.
4. You can only apply one filter at a time against a report.
5. In work list, display does not show the location the works were signed against (which it does for example in maintenance schedules view), this created allot of heartache for us when using this for maintenance.
6. When you export to PDF, there is no opportunity to customize the title of the exported PDF.
7. There is limited ability to copy and paste asset attributes to save time.
8. Can not "copy and paste" folders from one project to another. Can not "Copy and Paste" more than one section within an folder at one time. This is a big draw back if you have projects and buildings that are identical.
9. When you export a section, any attachments are not downloaded within the PDF, they require web access to Omtrak. This is a drawback if you want to send a stakeholder a section. The only times the documents are included is when Omtrak burn the hard disks at the very end.
10. Understanding the error reports within Omtrak can be confusing.
11. You are limited to only a 3 step review

it is very clear instruction and easy to use

Bewertet am 7.8.2019
Wendy T.
PA
Bau, 501-1.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
4/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: it is very good for documentation purpose. it makes job a lot easier and faster.

Vorteile: I like the set up (easy to follow) and functional well,

Nachteile: you can't change when you make mistake, and have to contract WebFM people to unlock before make changes.

Antwort des Softwareanbieters

von WebFM an 17.9.2019

Hi Wendy,
Thanks for the great review.

We are in the process of getting feedback from our users to make improvements to the software. I will let our IT team know that you would like some flexibility with correcting mistakes.

Thanks again and let us know if we can help you with anything else.

Kind regards
Hayley
OMTrak Support

Omtrak review

Bewertet am 1.10.2019
Darren T.
Building Services Manager
Bau, 10.001+ Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: In my role as Building Services Manager and working very closely with the trades and suppliers, the Omtrak system provides the perfect platform to assist in the format, upload, capture of the required certifications, as constructed documentation and asset data. Combine this with the multi level review process for makes for an more controlled and managed review process.

Vorteile: Structured and informative layout that provides the framework for our supply and trade partners on the project to upload the drawings, data sheets, maintenance requirements and capture the asset data. Review and reporting process is simple and managed allowing client visibility and review throughout the process.
Once captured and approved, the data can be presented in a soft copy O+M or ported across to the FM platform or other FM data system.

Nachteile: Once you have used the Omtrak platform on a number of projects, returning to a project with 'paper hard copy manuals' makes you wonder why you did not use the product.

Construction Review

Bewertet am 5.6.2019
Aaron S.
Assistant Project Manager
Bau, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
4/5
Gesamt
4 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
3 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Omtrak has been excellent for uploading of Construction manuals for one of our main clients and the site works option for defects is very handy and easy to use.

Vorteile: The system works very quickly when uploading documents etc. The job set ups are simple and very easy to use.

Nachteile: Some items / descriptions in drop down boxes are not relevant to the project you are working on.

NZ Review

Bewertet am 7.8.2019
Mike D.
Principal Electrical Engineer
Design, 10.001+ Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
3/5
Gesamt
3 / 5
Benutzerfreundlichkeit
3 / 5
Eigenschaften & Funktionalitäten
Kundenbetreuung
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Vorteile: I don't consider Omtrak to have any advantages over the Aconex system that I have had more experience with

Nachteile: Some terminology (e.g. the use of the term 'manuals' in project design stages) is inconsistent with common industry practice in NZ. The indexing/scheduling arrangement of correspondence is not very intuitive to me Lacks document format options and features I work on multiple projects, often with different management systems. It is challenging to effectively switch between them. I find Omtrak to be less intuitive than Aconex which I use more frequently.

Antwort des Softwareanbieters

von WebFM an 14.8.2019

Hi Mike,
Thanks so much for leaving us a review. We really value your feedback. OmTrak's true benefits are apparent to the owners at the time of handover, when thorough and compliant Operations & Maintenance Manuals and Design Reports are required. This is where OmTrak shine's and owners can really see the value in the software with the quality of the information and digital format. Sometimes this part of the process is difficult for contractors working on the project to appreciate - particularly as they are the users of the system and doing the work - it can seem pedantic. However, it is of high value to the owner in the running of the facility.

We would love to get more of your input. Ryan Chappell our New Zealand BDM would love to talk to you more about this. Please feel free to contact him directly on r.chappell@webfm.net .

We have sent your feedback to the IT team to consider when they do their next update.

Thanks again for the review.

Kind regards
OmTrak Support

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