OmTrak

Kommentare: This platform was mandated in our client contract. It would help those that are not very familiar with the Defence completion process. I would suggest when engaging Omtrak, get them to be responsible for adding in all the assets and asset information required for Defence. That process along took allot of work and Omtrak originally offered that as a service to us, although it wasn't stipulated in the contract agreement. Our project contact from Omtrak changed a number of times over the 2 year project period and the level of support varied from individual to individual.

Vorteile: The user interface is very intuitive and does not take allot of training. Phone and email support is normally very responsive, although your level of support at project level can vary depending on who is assigned against your project.

Nachteile: 1. Every time you login, you have to press "I'm not a robot", every single time, this gets very annoying and when you look at other platforms that still meet compliance requirements, this is only done on rare occasion.
2. Reporting ability does not allow for flexibility. You'll find yourself using "Content & Status Summary" and creating your own dashboards in Excel.
3. No ability to create dashboards with multiple reporting graphs.
4. You can only apply one filter at a time against a report.
5. In work list, display does not show the location the works were signed against (which it does for example in maintenance schedules view), this created allot of heartache for us when using this for maintenance.
6. When you export to PDF, there is no opportunity to customize the title of the exported PDF.
7. There is limited ability to copy and paste asset attributes to save time.
8. Can not "copy and paste" folders from one project to another. Can not "Copy and Paste" more than one section within an folder at one time. This is a big draw back if you have projects and buildings that are identical.
9. When you export a section, any attachments are not downloaded within the PDF, they require web access to Omtrak. This is a drawback if you want to send a stakeholder a section. The only times the documents are included is when Omtrak burn the hard disks at the very end.
10. Understanding the error reports within Omtrak can be confusing.
11. You are limited to only a 3 step review

Vorteile: Simple interface, ease of use, very fast customer support when requests submitted, not having to deal with computer based customer service, i.e. we email one person, they sort it.
Doesn't crash as often as Aconex!!

Nachteile: Site issues can only be allocated to one subcontractor, needs to have a workflow process included, for example one subbie does his bit then another subbie comes along and completes the next step (i.e. plastering and painting of an issue). Limited options for "rejection" of issues.

Kommentare: Omtrak has been excellent for uploading of Construction manuals for one of our main clients and the site works option for defects is very handy and easy to use.

Vorteile: The system works very quickly when uploading documents etc. The job set ups are simple and very easy to use.

Nachteile: Some items / descriptions in drop down boxes are not relevant to the project you are working on.

Vorteile: I don't consider Omtrak to have any advantages over the Aconex system that I have had more experience with

Nachteile: Some terminology (e.g. the use of the term 'manuals' in project design stages) is inconsistent with common industry practice in NZ. The indexing/scheduling arrangement of correspondence is not very intuitive to me Lacks document format options and features I work on multiple projects, often with different management systems. It is challenging to effectively switch between them. I find Omtrak to be less intuitive than Aconex which I use more frequently.

Vorteile: Providing an easy to use system, it has helped us to manage our defects through simple notification and clear advice around management of same. This has provided a great help in closing out defect issues, and assisting in management of client relationships through prompt action.

Nachteile: A fair amount of subcontractor training is required at the beginning of their use, however OmTrak does provide a simple and easy to use help and training section.