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Stamps.com
Was ist Stamps.com?
Stamps.com (Nasdaq: STMP) ist ein führender Anbieter von internetbasierten Portodiensten. Der Online-Versandservice von Stamps.com ermöglicht es kleinen Unternehmen, Großunternehmen und Online-Händlern, das von der US-Postbehörde genehmigte Porto mit nur einem Computer, Drucker und Internetanschluss direkt von zu Hause oder vom Büro aus zu drucken. Das Unternehmen richtet seine Dienstleistungen auf kleine Unternehmen und Heimbüros aus und hat derzeit PC-Porto-Partnerschaften mit Avery, Microsoft, HP, dem US Postal Service und anderen.
Wer verwendet Stamps.com?
Stamps.com ist ideal für Online-Händler, KMU, E-Commerce-Verkäufer und Einzelpersonen, die USPS-Briefmarken und Versandetiketten direkt von ihrem Computer drucken möchten.
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Bewertungen über Stamps.com
Comparable to USPS
Ship right from your desk
Vorteile:
Ease infuse, convenience...not having to go to the post office
Nachteile:
Nothing really. I like it a lot and am considering reinstating my account
A Postage/Shipping Must-Have
Kommentare: My overall experience has been stellar and I have zero complaints. To anyone who handles postage and shipping on a regular basis- you need this, trust me.
Vorteile:
I don't have to make trips to the post office anymore! I can do it all right from my desk.
Nachteile:
I can think of anything that was a bother about using this website. It's super convenient.
Discount vs. Cost of Supplies is a Very Thin Margin
Kommentare: For all of our daily postage needs the software is helpful. While the discount is good, the supplies needed for special services (labels for Certified, Register, and Certified Return receipt are costly. Problems with printing those labels creates waste and if I don't save the data in PDF form, I am forced to requests refunds. I have had difficulty trying to get a support person to tell me why certain labels are not printing on the labels.
Vorteile:
The discount on postage is a saving grace. It is convenient because we do not need to go to the USPS to send out extra service shipments.
Nachteile:
I've had difficulty (still do) getting an answer about price increases and what affect they have on my already printed postage. I tried support and they said that was a question for the post office and the post office said they couldn't tell me - primarily because they aren't individually knowledgable about the software.
User Friendly and Convenient
Vorteile:
I like how convenient stamps.com is. I can print my postage so much fast at home than driving to the post office, waiting in line and then driving back.
Nachteile:
I haven’t had any negative experiences with stamps.com.
Poor Customer Service
Kommentare: I’ve been a customer for more than 10 years. I lost my password and haven’t been able to reach customer service to resolve the issue. Their system “sends” a temporary password that is never received and the toll free number is not reachable from Puerto Rico.
Vorteile:
Their online platform is easy to use, as is the desktop app. Funding for postage is easy and fast.
Nachteile:
The inability of a stamps.com customer living in a U.S. territory to reach customer service by phone is unconscionable. Their password recovery procedure doesn’t work.
