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Bewertungen über The Rand Platform
Easy System to use. Excellent Implementation Support. Custom Features to meet Business Requirements.
Kommentare: Our primary goal was of to provide greater visibility and ensure the safety of our workforce during high volume fault events. If for any reason communication was lost to an employee we could utilise Fleetsu to see their location and provide assistance if required.
During the implementation phase, we develop some custom features that would minimise the ability for end users to deactivate the system. Working with Fleetsu on this was an excellent experience and the delivered in rapid time.
This is currently being resolved, but at the moment you must log a support ticket to add or remove a device.
Needed some work.
Kommentare: We used it for aprox. 6 years, we saw a lot of growing pains, with the technology changing so much at the time. It was getting better, then we moved to do to being bought out.
I thought the routing part of the system was "ok", but it was a nice add-on.
The generation I was using was kind of complicated for our drivers 6 years ago
Kommentare: I contacted the company sent device to them they sent it back with a new cord to charge but there was no change. They did not fix my problem or seem to care that their device could not stay alive.
It had a good mapping system or at least it seemed to.
Could not keep up with team drivers maybe there was too many apps I am not sure but it could not keep itself charged when the 2nd driver was 1/2 way through their shift it would turn itself off.
Good and bads
Kommentare: Overall very good
The routing option and the tracking the trucks and easy report for IFTA
Customer service, had a hard time getting some one to call us back about issues
Antwort von Rand McNally
Hello Lindsey, I apologize you have had a hard time getting someone to call back about issues - please do not hesitate to reach out to me directly at firstname.lastname@example.org or call 847-329-6305. We appreciate your business and have a great day!
Great Australian made product and a great team
Quick and easy install options. Self service customisable controls. Competitive pricing.The team are awesome.
Glitchy, more often than I like and most often when we go to use critical functions we find devices or software are failing us. Advanced warning system or notifications rather than self discovery could avoid frustrations. I would like to see more regular release of updates and improvements.
Antwort von Rand McNally
vor 6 Jahren
Hi Andrew, thanks for taking the time to review us. I'm glad that you have found using Fleetsu to be a positive experience overall. We have been working hard over the last 6-months to improve the overall user experience so I hope this is translating to your Users. FYI we do releases to Fleetsu every 2-weeks and we have a lot of new features and functionality planned for release in the early part of 2018. However, please feel free to log any improvement ideas via our Support portal and we'll be sure to review and comment on them.