Setster

Overall very good

Kommentare: Helped to increase our boat and jet ski rental business significantly.

Vorteile:

Customers say easy to book online. That's really all that matters! Integrates well with our website and PayPal for receiving payments. Plenty of options to customize and add pictures etc

Nachteile:

WOuld be nice if you had an app. Pain to have to log in all the time. Need a way to book more than one provider at same time. We book jet ski rentals and many clients want to book more than one jet ski at a time.

Setster has a great, user friendly interface, but does have its downfalls.

Vorteile:

Setster has a great, user friendly interface. It's easy to add and remove information from the back-end of the system. The qualitative data analysis software are as described and easily allows us to export information for our teams.

Nachteile:

One of the downfalls of this product is it's compatibility with Google calendar. Unfortunately, Setster requires constant updates to re-sync everything instead of automatically going this.

Mixed feelings

Vorteile:

The client side interface is intuitive and easy to use- it seems to operate seamlessly with our website

Nachteile:

1. Unexpected bugs catches the team off guard and requires last minute scrambling- e.g. customer comes in with an email confirmation of the appointment but it doesn't show on Google Calendar. 2. The software is slower than the competitors when doing the same task with equal number of events/users. 3. when there are multiple users being displayed on the calendar, the interface is hard to read/use.

Its able to stand up to the large capacity of appointments that we receive.

Kommentare: We are able to schedule consultations with agency owners in a seamless manner. The provider links are easily used via email.

Vorteile:

Its simple to use and able to handle the tens of thousands of consultations that we have each year. I also like that its easy to edit providers and services.

Nachteile:

Setting availability can be a little confusing for new users and it's not super intuitive to connect the calendar to a more widely used Outlook calendar.

We use Setster as the main appointment software for our clients

Vorteile:

The process of scheduling an appointment is very easy for our clients to use. And the email that get sent out to the client and to our staff are key to helping everyone keep track of appointments.

Nachteile:

The web interface will sometimes not load if the web page is kept open too long. You can fill out many fields but once you hit submit it just doesn't do anything. It's a terrible bug.