Streamline

Vacation Rentals made easier

Kommentare: Streamline has been the best software and has continued to expand it's capabilities. The latest intergrations with major listing sites has created a lot less work for us.

Vorteile:

To manage multiple vacation homes this software has many customizable features. Keeping track of reservations for multiple properties is easy. Create reports for each home. Easy occupancy reports. Create documents to go out with each reservation. Account manager assigned to you for any issues.

Nachteile:

Slow to upload mulitiple photos in gallery. There is no quick way to move properties positions in the tape chart. It would be nice to group properties together quickly.

Amazing, robust system

Kommentare: Overall an amazing company to work with. Would see myself working with them for years.

Vorteile:

Amazing customer support and training. Most of the features you can think of are already implemented.

Nachteile:

Accounting features are meant for experts. Would like to see a more friendly version. Would also like to see some more secure credit card processor options

Do not waste your time or money

Kommentare: Overall, I would not recommend this to anyone who has less than 50 employees. You will need an entire team to workout all of the bugs, submit tickets, test that the "fixes" they give actually work, and to complete their arduous University that doesn't remotely get you ready for launching.

Vorteile:

I enjoyed the idea of the software, what you read online and how it's pitched to you. However, that is not how the software actually functions. If it actually did everything it's pitched as doing, it would be an invaluable software. However, that is not the case. I wish I actually had "Pros" to list but I honestly can't think of any. I wish I had seen more reviews like this before starting this path. I have no idea how it has so many five star reviews.

Nachteile:

After their "three month" training university took us almost a year to finally complete, you'd think that launching the software, or "going live," as they put it would be seamless. Well, that is not the case. We are a full month into "being live" with the software and it's been nonstop issues. Issues that were not gone over during training. Issues that have answers but they don't tell you ahead of time. You have to experience them in real time, submit a ticket, wait on an answer (which is usually just someone sending a link to paragraph that you've already read), respond asking for more details because that information didn't work, being told to wait while they contact the team to find out a solution, then days later you finally get an answer that sometimes fixes the issue.The trouble is, these aren't one-off issues. These are features they claim their software can do. Things like generate quotes from your website, integrate with booking platforms so you can respond through Streamline instead of having to log into each platform to respond, automatically send out different forms for guests, the list just goes on. We thought the steep price for this software would be worth it because it would be like another employee, making our lives easier and more streamlined, if you will. That has not been the case. We now feel we are pot committed though, as we've been paying for this software for almost a year. We are seriously considering pulling the plug and starting over.

Evolving Industry Requires an Evolving Software

Kommentare: I have been using Streamline for the last 7 years so I have been able to really see the software evolve and improve over time. There is no better vacation rental software out there! When we made the switch to Streamline, within a few months we had to let 2 people go because Streamline took their jobs. The system is so robust and efficient when set up correctly that it can do allow you to grow without bringing on any new staff or it can force you to let people go because their job is now being done for them. From a business perspective, it doesn't get any better than that. Streamline is well worth the money.

Vorteile:

Web base software that is always improving. Monthly updates to improve the current system and they release new features which keep them ahead of other softwares in this industry. StreamTrust (Trust Accounting System) . If you take the time to set up the accounting correctly and the way you need it to be in your system (taxes and fees) This is a powerful accounting system that does everything that you need it to. Their annual summit! They have a great conference each year that allows you to meet the faces behind the names, and ask questions that you may have. Oh and did I mention they are allows coming out with new features which you can learn and master at the conference.

Nachteile:

I think the biggest struggle for every software company is the customer support. Sometimes it can take a while to get some issues fixed. I will say though that it has gotten better over the years.

Streamline is not just their name but the service they provide as well! No other software compares!

Vorteile:

This software effectively streamlines and automates all of my business processes. The flow of task management is smooth, user-friendly, and intuitive. Everything from inquiries, quotes, reservations, accounting and customer service in one system from start to finish. Unlimited capabilities with customizable documents, triggers, and fields. The housekeeping and maintenance app is easy for our vendors to use and allows us to obtain precise, real time information to better serve our guests. Streamline comes with a lot of functionality and extras for a price well below the competitor.

Nachteile:

Due to the large number of features the Streamline dashboards and menus can be overwhelming but the development team is always willing to inactive functions you will not use and they have made a lot of changes to condense and simplify these areas. Users can also be setup with access only to their areas of work which greatly simplifies the dashboards and menus as well.

Excellent product

Vorteile:

The software is incredible, we tried a couple other Ones and we stayed with this one, overall has been a great experience. Representatives had been the best in it experience in streamline

Nachteile:

It is a little tedious to manage. We are learning daily, software in general are tedious, they need to up their game with the train in the team, not all of them are well aware of things

Streamline handles all aspects of finances and documentation for escrow.

Vorteile:

Streamline is extremely convenient with its ability to batch entire lists of documents to green folders and other programs at one time. It assists me in keeping finances balanced and print all layouts at once.

Nachteile:

The search engine isn't as helpful as I would like. The entire title of a document has to be entered to locate a specific file instead of one word or partial.

Streamline's integrations are a life saver!

Kommentare: Great property management software that includes all functions of your business in one place which makes your team more efficient.

Vorteile:

I like the integrations with third parties and the organization of the software in general. I really like that Streamline is very open to suggestions to improve their software from there users.

Nachteile:

The initial account set up takes a very long time. You have at least a dozen meetings just to get up and running.

Streamline

Kommentare: Excellent.

Vorteile:

The ease of use and the availability of support when needed.

Nachteile:

Some of the reports that can't be customized. Glitches in the system.

One of the best Property Management Systems on the Market

Kommentare: The platform is an incredible software for property managers and is best in class when it comes to functionality and ability.

Vorteile:

RevMax - allowing for genius level revenue management Ease of use Functionality

Nachteile:

Price is expensive When comparing to other property management software programs

Don't waste your time or money on anything else! Streamline was the BEST decision I ever made!

Kommentare: Streamline was the BEST decision I ever made! It has saved me a ton of time and a lot of money because I can take care of everything I need to run a successful Property Management Company in one spot. From accounting to housekeeping to maintenance to third party distribution to paying owners & vendors to owner management to front desk to website creation and security...it's ALL there! The best part of Streamline is the Streamline TEAM! They are unique, driven, intelligent, innovative individuals who have their customers as their TOP priority. This software is not your "out of a box" software, it is forever changing with Property Management trends so I'll never feel that I'm outgrowing this software. I will be forever thankful that I found them! After 7 years, I'm even happier then the day I made the decision to go with them! THANK YOU STREAMLINE!!!

Vorteile:

I can take care of everything I need to run a successful Property Management Company in one spot. Customer Support is the best I've every seen. It's for any size company...not just for the big guy.

Nachteile:

There are no Cons to this system!

Amazing Depth of Functionality - Great Value

Kommentare: We've looked at numerous solutions in the market and this is the best. It does almost everything you can think of to some degree. The company is led by an amazing man who is passionate about the industry and his solution. You cant go past this solution for a small - medium sized property manager.

Vorteile:

Strong Channel Integration, amazing Depth and Breadth of Functionality, Ease of Use, Good value for money, thriving customer base, software has very few bugs new features are regularly provided (but unannounced!). I am very impressed.

Nachteile:

Support has deteriorated over the last 3 years. Product strategy is unknown to customers but it appear to be focused on Channel Integration / Distribution. It needs to have some balance. The system has some useful reports but in general it is quite difficult to get information out of the system to analyse/summarise for management or operational reporting.

If you are searching for a Vacation Reservation System, stop looking!

Kommentare: If you are searching for a Vacation Reservation System, stop looking! When you sign up for Streamline products, you are not just signing up for vacation rental software, you are joining a family of highly progressive, forward thinking team members AND a large group of innovative property managers. The Streamline team is responsive and takes care of our requests, at times incorporating them into a new software feature. Be prepared for a ride into your future and try to keep up! The results are well worth it!

Vorteile:

When you purchase Streamline, you are purchasing a whole team of people. If you have any issues, you can find the answers. If they don't have an answer, they will work with you to design one! Very functional.

Accounting is terrible, support for little things is good but cannot get reconciliation statement

Vorteile:

The owner is great! She will respond whenever we cannot get our rep or accounting to answer questions about why we get different amounts for reports that should yield the same answers? The company has been beta testing on the software which should have been done a long time before 3 years. We have had nothing but trouble but again, she is great.

Nachteile:

They deleted all of our 2017 records!! We cannot reconcile for real estate commission and it has cost me thousands to hire consultants to do this.

Great vacation rental software package

Vorteile:

Flexible vacation rental software package that is always improving. Could not run our day to day business without this software!

Nachteile:

I took some time to learn all the functionality of the software but once through this learning curve you really realize how comprehensive it is!

Choosing a vacation rental reservation software partner is like choosing a Business Partner

Kommentare: Choosing a vacation rental reservation software partner is like choosing a Business Partner. As our company almost doubled in size, our work load also doubled and so did our software partner commissions and website change fees. We were doing all the work and our Other Business Partner was making all the money! When we discovered Streamline and its many "one stop shop" features, it was the Business Partner we were looking for! With a small staff, we were logging into eight different systems to accomplish what we could get done with one click into Streamline and QuickBooks Online. We were able to hire a couple more staff members with the amount of money we were saving by switching to Streamline! The intuitive features are too numerous to list, however some of the cool ones include: the ease of setting up new units; the fun of creating and managing the guest/owner/housekeeping/maintenance documents; the great online Quickbooks interface; the interface with popular listing sites like VRBO, Flipkey and Homeaway; the ability to book and quote from the calendar; the unlimited customizable reports and filters; the customizable unit information fields; the easy work order maintenance area; the all inclusive housekeeping report that is easily changed when a new cleaning company takes over a unit; the amazing WordPress customizable website (change a menu item for FREE!); and on and on... If you are looking to make a switch and you are ready to take the time to customize your reservation software to fit your needs at a very affordable rate, then your Business Partner must be Streamline!

This software is fantastic, it meets our needs and allows for easy growth!

Vorteile:

We love that its a "one stop shop". We can manage every aspect of our business from one place. No more managing reservations, communications, website and accounting in different software packages. Everything is integrated and we can stop duplicating efforts and focus on getting business done! It's obviously an involved process, but the client support is awesome. Our account manager, Marco, is well-versed, and available for questions. He makes the training process both thorough technically, and also fun and easy to understand. This software's tailored process makes us confident about the future of our business and the opportunities ahead. We are thrilled that we chose to go with Streamline!

Nachteile:

Setting it up takes time. We've worked late nights getting the data setup in this software. That being said, it if we want to truly maximize the software and rely on it, it what else could we expect?

Does Everything I Can Imagine

Kommentare: For many years, we were a customer of one of the system that got absorbed by HomeAway. For a variety of reasons, we began looking for new options. After testing several (and being disappointed every time), we found Streamline. We are still 'new users' with everything just rolling out, but I have yet to find anything that it won't do that I want it to do. Every meeting and session that we have with Streamline, I have a series of questions - "how can I do X?", "is there a way to do Y?", "can I automate Z?" Nearly every time the answer is "yes, and here's how." On those rare occasions where they don't already have what I want, they have already planned and designed for it. So the worst answer I've had yet was "not right now, but its planned for release in September". I can live with that. ;-) Customer service is fast and responsive and actually helpful. Everyone I've spoken with there has been knowledgeable about not only the software but the industry. These people are the real deal and I'm very happy to be working with them.

Great all in one software that collaborates with other vendors and companies - always innovating!

Kommentare: I have used 3 other vacation rental softwares in the past and I have currently been with Streamline Software for 2 years. I can say that I will never be switching again! I love the accounting. It's sounds so simple but it works and you don't have to double enter invoice, bills, or owner payments again. I love the automation. The entire guest process is completely, 100% automated. Everything from paying with credit cards online, charge the balance automatically, sending out check in instructions, sending out day after arrival instructions, sending out check out instructions, sending out anniversary emails to book again, etc... We have saved 2-3 full time staff by just using the streamline software. Last but not least is the innovation of streamline... They never stop innovating and keep progressing. There are so many new features that I use today that they did not have even 6 months ago. Thank you Carlos and team!

Streamline is great

Kommentare: We've been using Streamline vacation software for about 8 years. It's the best thing we ever did for our company and now every system is automated from the sales process to direct deposit payments to home owners. I can't tell you how much this has positively impacted our company related to: savings time, managing guests, optimizing processes, automating systems, and tracking success. Streamline has helped us grow by 42-55% every year for the past 5 years in a row. All this with a self-managing team that is fluid, efficient, and very comfortable using the Streamline system. If you are looking to change software or thinking about buying vacation rental software for the first time, Streamline is the way to go. I highly recommend them to any vacation rental company.

Best Reservation Software On The Market!!!

Kommentare: I have been using Streamline for about 3 years now and it completely makes my business run smoother than it ever has before. My company is Phoenix Scottsdale Golf and we book golf vacation rentals and tee times throughout Arizona. The system that Streamline provides is so user friendly and covers more than I could ever want from a software system. Their user friendly interface is the best in the market for vacation rental software and rivals any of leading software providers.. I tested all of the other software companies before choosing Streamline and sure happy I went with these guys. A must software if you need management solutions for your growing company. Five stars!!!

Modernity by Streamline

Kommentare: We use Streamline since a few years ago, in my rental operations on beach towns in Mexico, this software has brought to my company, modernity, control, satisfaction for our property owners, user-friendliness for tenants, and of course, all this is traduced to a better, stronger and bigger business... Just like any other system, we can also find issues, which they get resolved after we report them to developers, in a timely manner... Me, my staff and my clients, are happy and satisfied using Streamline, and we´ll be using it while we are in business.

Great Product

Kommentare: Great product, very easy to use and great customer service

Vorteile:

I love the reports and the fact that they are always evolving and making their product better. They always try to keep up on current trends and are always improving.

Nachteile:

I like everything about this software. It is easy to use and a great product. It is a little pricey but for what you get it is well worth it

Make our job a lot more easy

Kommentare: We manage a couple of properties in Mexico and since we are using streamline software for over 5 years, we are getting a lot more clients, they really like how easy to use is. Training provided when needed or requested. Working with a great team of developers and software testers. Simple the best!!

Streamline: Good stuff

Kommentare: More than happy to endorse Streamline. No comparison to our prior server-based overpriced program. Some smart people keep cranking out more and more great features for staff and guests to use. Property owners too.