FastSpring

von FastSpring

4.5 / 5 24 Bewertungen
FastSpring

Wer nutzt diese Software?

Die Plattform bietet eCommerce für digitale Produkte und Dienstleistungen, einschließlich SaaS, Online-Videos, eNewsletter, Spiele usw. Das Unternehmen bietet keinen Service für Kunden an, die physische Produkte verkaufen.

Durchschnittliche Bewertung

24 Bewertungen
  • Gesamt 4.5 / 5
  • Benutzerfreundlichkeit 4 / 5
  • Kundenservice 4.5 / 5
  • Funktionen 4 / 5
  • Preis-Leistungs-Verhältnis 4.5 / 5

Produktdetails

  • Kostenlose Version Nein
  • Kostenlose Testversion Ja
  • Einsatz Cloud, SaaS, Web
  • Training Dokumentation
  • Kundenbetreuung Online

Angaben zum Hersteller

  • FastSpring
  • http://www.fastspring.com
  • Gegründet 2005

Über FastSpring

FastSpring bietet eine umfassende eCommerce- und Fulfillmentlösung für Software, digitale Downloads und SaaS. Die Lösung deckt alle Aspekte der Beschaffung und der Lieferung ab, einschließlich Lizenzierung und Aktivierung. Die FastSpring-Plattform, SpringBoard, ist äußerst konfigurierbar, sodass Kunden den Umsatz pro Bestellung und Konversionsrate steigern können.

FastSpring Funktionen

  • Cancellation Management
  • Mahnwesen-Management
  • Nutzung-Nachverfolgung / -Analytik
  • Produktkatalog
  • Rabatt-/ Gutscheinmanagement
  • Registrierungs-Management
  • Revenue Recovery Tools
  • Self-Service Portal
  • Steuermanagement
  • Subscription Plan Management
  • Trial Management
  • Umsatzrealisierung
  • Wiederkehrende Abrechnung
  • Abrechnungsportal
  • Anpassbare Rechnungen
  • Kontakt-Datenbank
  • Kontingenz-Abrechnung
  • Mahnwesen-Management
  • Mehrere Währungen
  • Mobile Zahlungen
  • Online-Abrechnung
  • Online-Zahlungen
  • Projekt-Abrechnung
  • Steuer-Rechner
  • Stündliche Fakturierung
  • Wiederkehrende Zahlungen / Abonnement-Abrechnung
  • Zahlungsabwicklung
  • Deferred Billing
  • Mahnwesen-Management
  • Mehrere Währungen
  • Recurring Invoicing
  • Self-Service Portal
  • Wiederkehrende Zahlungen / Abonnement-Abrechnung
  • Zahlungsabwicklung
  • wiederkehrende Zahlungen mehrerer Zeiträume
  • ACH Scheck-Transaktionen
  • Belegdruck
  • Bitcoin-kompatibel
  • EC-Karten-Unterstützung
  • Geschenkkarten-Management
  • Mobile Zahlungen
  • Online-Zahlungen
  • Unterschriften-Erfassung
  • Verkaufspunkt POS-Transaktionen
  • Wiederkehrende Abrechnung
  • Angebotsmanagement
  • Bestückung
  • CRM
  • Datensicherheit
  • E-Mail Marketing
  • Inventarverwaltung
  • Kanalmanagement
  • Management mehrerer Geschäfte
  • Mobiler Zugriff
  • Retourenmanagement
  • Reviews Management
  • SEO-Management
  • Vorlagen
  • Angebotsmanagement
  • Auftragsmanagement
  • E-Mail Marketing
  • Einkaufswagen
  • Inventarverwaltung
  • Kanalmanagement
  • Katalogmanagement
  • Kundenkonten
  • Mobile Commerce
  • Produktkonfigurator
  • Retourenmanagement
  • SEO-Management
  • Treueprogramm

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Die hilfreichsten Reviews für FastSpring

FastSpring Has Provided Steady Support for my Small Business for More than Eight Years

Mit Google übersetzen Bewertet am 8.11.2018
Alex W.
Owner
Verlagswesen, Selbstständig
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
4 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: I sell books that I publish in paperback and ebook versions. For the ebook versions, I use FastSpring to handle sales through my own website. FastSpring has been a very reliable company for this purpose, handling payment processing and downloads. Their customer support operation is outstanding.

Vorteile: FastSpring has been completely dependable in providing a way for me to sell ebooks through my website. Once each book is set up as a new product, I rarely have to take any further actions; I can attend to other aspects of my business, secure in the knowledge that FastSpring is taking care of all aspects of sales, including processing payments, taking care of sales taxes in many countries, and handling downloads of the books by the customers.

Nachteile: When I first started using FastSpring, I found it somewhat tricky to set up a new product. It took me a while to understand how to construct the template for the email message a customer receives after purchasing an ebook. However, FastSpring's support team helped me through that process, and now it is very easy to set up each new product, using a template that has been saved to my account, which provides multiple file downloads so the customer can download the book in three versions (PDF, ePub, and Kindle). The only other problem I sometimes encounter is when a customer contacts me to say they have not received an ebook they paid for. On several occasions, the problem was caused when the customer entered their email address incorrectly. I wish the FastSpring system would somehow verify that the email address is correct when entered.

FastSpring as a commerce solution

Mit Google übersetzen Bewertet am 8.11.2018
Craig H.
Internet Marketer
Computer-Software, Selbstständig
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
3 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: I have been making use of FastSpring for two years now. I will soon launch my second product through them as well. I actually did have another product that I sold through them, however, the product did not meet with their compliance team and I had to remove the second product. This is actually where they impressed me the most... Rather than simply banning my product, which would have killed my site instantly, they told me through their support channel that the product does comply with their acceptable use policies and gave me a week to move it to another commerce provider. At the time I decided to get a merchant account so I can not get into the same situation with another provider and asked for an extension. They were very understanding and extremely helpful in the matter. Their support staff is top notch. It took me more than a month to move to my own merchant account and I was able to do this transparently to my site visitors. They pay out on time (sometimes they actually pay a day or 2 ahead of time), provide extensive reports and to date I have not had a single issue with them. I have been selling online for more than 15 years and to date this is the the best eCommerce platform I have ever used, not to mention trustworthy. If they approve your product, you can be assured that you will have a partner that is trusted by buyers and once integrated with your site, you never have to worry about them as they just work. Highly recommended.

Vorteile: The fulfillment aspect of FastSpring is very good, making it virtually impossible for visitors to your site to get your product without first paying.

Nachteile: Integrating with your site is a bit involved and you will need some technical knowledge to seamlessly integrate it with your site.

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