Wer nutzt diese Software?

DrChrono serves small single provider practices and large medical group practices with multiple specialty customizations.

Durchschnittliche Bewertung

384 Bewertungen
  • Gesamt 4 / 5
  • Benutzerfreundlichkeit 4 / 5
  • Kundenservice 4 / 5
  • Funktionen 4 / 5
  • Preis-Leistungs-Verhältnis 4 / 5

Produktdetails

  • Kostenlose Version Nein
  • Kostenlose Testversion Ja, Kostenlose Testversion
  • Einsatz Cloud, SaaS, Web
    Mobile - iOS Native
  • Training Persönlich
    Live Online
    Webinare
    Dokumentation
  • Kundenbetreuung 24/7 (Live Vertreter)
    Support während der Geschäftszeiten
    Online

Angaben zum Hersteller

  • drchrono
  • http://www.drchrono.com
  • Gegründet 2009

Über drchrono Practice Management

DrChrono EHRs robust practice management side of our all-in-one cloud-based mobile EHR comes with speech-to-text and custom templates/forms to chart effectively. With DrChronos PM software you get a live claims feed for billing and payment processing, HCFA/Superbill generation, and e-fax integration. Real-time eligibility checks helps you check patients informat, and custom appointment reminders that can go through email, SMS, or phone in any order. For students please visit DrChrono University.

drchrono Practice Management Funktionen

  • Angebote / Schätzungen
  • Anpassbares Dashboard
  • Claims Processing
  • Claims Scrubbing
  • Code- & Gebühreneintrag
  • Compliance-Verfolgung
  • Insurance Verification
  • Mahnwesen-Management
  • Rechnungshistorie
  • Überweisungsbescheid
  • Übungs-Management
  • Abrechnung & Rechnungsstellung
  • Drag & Drop
  • Kreditplanung
  • Medizinische Terminplanung
  • Mehrere Standorte
  • No-Show-Nachverfolgung
  • On-Call-Pläne
  • Patienten-Terminplanung
  • Patientenakten
  • Personal-Planung
  • Self-Service Portal
  • Terminverwaltung
  • Wiederkehrende Termine
  • Abrechnung & Rechnungsstellung
  • EHR zertifiziert
  • Ergebnis-Bewertungen
  • Patientenakten
  • Patientenbuchhaltung-Management
  • Reklamationsabwicklung
  • SOAP-Notizen
  • Terminverwaltung
  • Compliance-Verfolgung
  • Diagramm-Erstellung
  • Elektronische Rezepte
  • Handschrifterkennung
  • ONC-ATCB zertifiziert
  • Self-Service Portal
  • Sinnvolle Nutzung zertifiziert
  • Sprach-Erkennung
  • Terminplanung
Der Softwareanbieter hat diese Information nicht vervollständigt.
  • Inventarverwaltung
  • Patientenakten
  • Rückruf-Nachverfolgung
  • Terminverwaltung
  • Versicherungsmanagement
Der Softwareanbieter hat diese Information nicht vervollständigt.
  • Abrechnung & Rechnungsstellung
  • Aktivitätsüberwachung
  • Aufgabenmanagement
  • Behandlungspläne
  • Beurteilungen
  • Fortschritt-Notizen
  • Mehrere Standorte
  • Patientenakten
  • Terminverwaltung
  • Versicherungsmanagement
  • Übungs-Management
  • EMR / EHR (elektronische / medizinische Gesundheitsberichte)
  • Elektronische Rezepte
  • HIPAA konform
  • Inventarverwaltung
  • Medizinische Terminplanung
  • Mehrere Büros
  • Mehrere Ärzte
  • Patienten-Terminplanung
  • Patientenabrechnung
  • Patientenakten
  • Patientenportal
  • Patientenregistrierung
  • Reklamationsabwicklung
  • Überprüfung der Versicherungsberechtigung
  • Abrechnung & Rechnungsstellung
  • EMR / EHR (elektronische / medizinische Gesundheitsberichte)
  • Patientenakten
  • Patientenportal
  • Reklamationsabwicklung
  • SOAP-Notizen
  • Terminplanung
  • Terminverwaltung
  • Inventarverwaltung
  • Patientenabrechnung
  • Patientenfluss-Management
  • Patientenportal
  • Reklamationsabwicklung
  • Terminplanung
  • Terminverwaltung
  • Verwaltung von Patientenakten
  • Vorher-Nachher-Bilder
  • Chat / Messaging
  • Elektronische Rezepte
  • Für Telepsychiatrie
  • HIPAA konform
  • Mehrfach-Anbieter-Praxis
  • Patienten-Warteschlangen-Management
  • Termin-Erinnerungen
  • Terminplanung
  • Videokonferenzen
  • Übungs-Management
  • Drogenreferenz-Datenbank
  • EPCS
  • Elektronische Vorabgenehmigung (Electronic Prior Authorization)
  • Formelsammlung-Management
  • Klinische Meldungen
  • Medikamenten-Historie
  • Refill-Management
  • Rezept-Erneuerungen
  • Rezept-Stornierung

Die hilfreichsten Reviews für drchrono Practice Management

Great Foundation, Good value - Feedback is not heard

Mit Google übersetzen Bewertet am 24.5.2018
Michael A.
Director of Operations
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
4/5
Gesamt
4 / 5
Benutzerfreundlichkeit
3 / 5
Eigenschaften & Funktionalitäten
2 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis

Vorteile: Web interface is very good, particularly with the introduction of advanced task management. Easy to track electronic communication. Appointment templates are very helpful. App interface is great for physicians, but limited since it requires an iPad. Ideally, our Doctors could use a Surface device and have access to app interface and web interface as there are benefits to each interface. Billing Team - staff and support is rock solid. Responsive, polite and respectful of the importance of timely A/R processing and communication. By far, the Billing Team is the best representation of what DrChrono could be. The basic system is strong, robust and could be a truly excellent product with some relatively simple tweaks to managements attitude towards customer concerns.

Nachteile: DrChrono does not have empathetic listening skills for business concerns, outside of the billing staff. Any and all criticism is dismissed and blamed on the user (see their responses to reviews here). Simple measures that would save their customers time and money (like a Windows app) are ignored. They act like Apple is their biggest customer (no Windows or Android support despite requests from clients). Support tickets are routinely closed prior to problem resolution. They do not allow you to call in to support for assistance, and often it seems like staff does not read the initial problem request as you have to repeat yourself 3-4 times (and get escalated) until you reach staff who can assist with anything beyond the most basic issues. Issues that impact ability to handle patient care or conduct business are not escalated appropriately. Even if a change they make to the system results in mission critical failures, there is no option to quickly escalate to an appropriate stakeholder at DrChrono. Simple requests, like customized disclaimers to limit legal liability when patients use the patient portal, are brushed off despite the risk to their clients.

Better than any other EHR I have ever tried

Mit Google übersetzen Bewertet am 19.4.2017
Amanda P.
Medizinische Praxis, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
Quelle: SoftwareAdvice
4/5
Gesamt
5 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
4 / 5
Kundenbetreuung
4 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: I like that they pay attention to suggestions and they are VERY polite and courteous. They always have a very pleasant attitude, very optimistic and helpful. Whenever I am addressing a concern, I feel that they pay attention and try to solve it if they can.
The fact that they don't have a phone number doesn't concern me. My former EHRs DID have a phone number but you would wait on hold for 10 minutes before anyone picked up and then you'd just have to leave a message for the right person to call you back. DrChrono is very quick to respond to emails and it is about the same as if you had called them. Plus, when it is in email format, you can go back and see the answer to a question anytime because it is documented in email.

Vorteile: To me, it is very straightforward and easy to use and navigate. If you are computer savvy, you could be up and running during the same week that you purchase this EHR. I like how the iPhone app DOES have a schedule for the day (despite what a previous review said) and it is super-easy to take pictures of insurance cards and pictures of the patient or their problems. The fact that it is cloud based is nice because I can operate it in the 35 different nursing homes where I practice. I have used 3 other EHRS before (OfficeMate, My Vision Express, and Crystal PM - for optometry) and they all had less capabilities than DrChrono. The ease of e-prescribing and e-faxing is also wonderful, and the claim filing is much easier than with the other EHRs.

Nachteile: There are some glitches in the software. For example, billing for a self-pay item is tedious and time consuming and if you accidentally enter the wrong amount as what the patient paid and have to change it later, the computer can't handle the change and gets everything mixed up and says the patient has a credit when the patient does not have a credit. Sometimes you just have to delete everything and start all over if you come across a billing glitch like that.

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