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Was ist Clariti?

Clariti ist eine Cloud-Genehmigungs- und Lizenzierungssoftware für staatliche und lokale Behörden. Beschleunige die Workflowprozesse zur Erteilung von Genehmigungen und Lizenzen mit Transparenz, Nutzerfreundlichkeit und Effizienz.

Wer verwendet Clariti?

Landes-, Kommunal- und Bundesregierungen in Nordamerika.

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Du bist nicht sicher, ob Clariti das Richtige ist? Mit einer beliebten Alternative vergleichen

Clariti

Clariti

4,3 (7)
Keine Preise gefunden
Kostenlose Version
Kostenlose Testversion
57
4
4,4 (7)
4,0 (7)
4,1 (7)
VS.
Startpreis
Preisoptionen
Funktionen
Integrationen
Benutzerfreundlichkeit
Preis-Leistungs-Verhältnis
Kundenservice
36,00 $
Monat
Kostenlose Version
Kostenlose Testversion
155
8
4,3 (66)
4,3 (66)
4,2 (66)
Die grünen Bewertungsbalken geben an, welches Produkt gemessen an der Durchschnittsbewertung und der Zahl der Bewertungen am besten abschneidet.

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Bewertungen über Clariti

Durchschnittliche Bewertung

Gesamt
4,3
Benutzerfreundlichkeit
4,4
Kundenservice
4,1
Funktionen
4,0
Preis-Leistungs-Verhältnis
4,0

Nutzerbewertungen nach Unternehmensgröße (Angestellte)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Bewertungen nach Punktzahl finden

5
43%
4
43%
3
14%
Joel Neil
Joel Neil
Specialist Recruiter in UK
Verifizierter Nutzer auf LinkedIn
Medienproduktion, 10.000+ Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Management friendly

5,0 vor 5 Monaten

Kommentare: Tried the estimation feature too in terms of pricing and got great results, very efficient in that way.

Vorteile:

Integration with other fields such as accounting helps save time, there is also an audit trail when asked by management and tracking any kinds of activity is easier with the product.

Nachteile:

Needs to adapt customisation for spesific users as it is not that easy and mastering the software to get the most of it might take time.

Laree
OCPW/Development Services Permitting Manager in USA
Staatsverwaltung, 501–1.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Clariti choice for OC

4,0 vor 2 Jahren

Kommentare: Using an enterprise web based solution vs various stand alone systems; our implementation eliminated/combine over 15 plus disjointed systems in one enterprise solution that included business functions and integrated the several service areas of OCPW involved in the entitlement and permitting process, such as OC Survey (map checking/subdivision services), OC Infrastructure (Roads, Traffic, Flood), and Environmental Resources, Agriculture Commissioner. Additional enhanced efficiencies associated with LMS include electronic plan check reviews and mobile inspection, interface with OC Survey Land Information System/GIS, robust reporting/dashboard features that provide operational and management-level reporting for the purposes of monitoring and managing customer satisfaction, work and staffing levels, and finances. Our customers (applicants, developers, citizens etc.) have the ability to easily submit and track the status of project reviews, various clearances and approvals, requests and scheduled inspections and overall customer information inquires as well as ability to process payment transactions online (including invoices). A lesson learned was that we should have ensured that a Clariti representative/team member work along side us throughout the development/implementation/deployment. Plus is that we now have a monthly customer service call with open communication, collaboration, ongoing customer service/ client support which is gives Clariti an excellent rating.

Vorteile:

The ability to operate our entire Development Services business and customer service with in a cloud based environment and have all of our services available to the public via an online portal. This was extremely important during COVID pandemic when our public counter/offices were closed we were able to operate without any interruption of services for all of our planning, entitlements, land development, permitting, plancheck, inspection and code enforcement services. This implementation provided our clients with a streamlined, transparent process including online and mobile devices access. Our customers (applicants, developers, citizens etc.) are able to easily submit and track the status of project reviews, various clearances and approvals, requests and scheduled inspections and overall customer information inquires, and record research request. The customer also have the ability to process payment transactions via the online portal. Additionally, Clariti's ongoing support, client customer service, collaboration and open communication is excellent and that is also one of major pros that we like about choosing the Clariti software solution.

Nachteile:

The accounting/cashiering limitation that are part of the standard package; We have developed several custom components/packages with the assistance of our County OCIT team to accommodate our various payment options - developer trust accounts, deposits for T&M permits, Fee/valuation based permits, invoicing; Limitations on number of items in online cart for processing payments; basic package solution didn't meet some of our existing business requirements (packages, bulk processing, mass editing) which resulted in additional customizations.

Michael
Salesforce Team Lead / Data Steward in USA
Staatsverwaltung, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Great on paper

3,0 vor 3 Jahren

Kommentare: While this tool looks great on paper and there is definitely some custom coding that is the cause of some of our headaches, it seems as though this tool was not a good fit for us. Especially when we look into sustainability without the work of a vendor or using our very limited customer service hours. As a government entity, the price of this tool is also not economical in our long term goals considering things like the feature base, customer service hours, and functionality experience thus far.

Vorteile:

The idea that there was a 'plug and enhance' tool that provided a certain functionality that we needed for our operations (applications, permits, etc.) was great. The time needed to build out objects was replaced with more time to build out and/or refine business processes.

Nachteile:

The training was rough and difficult to follow. It was disheartening to hear that we could go through the training and not know everything we need to and that was said from the company itself. Licensing is financially cumbersome compared to the price of Salesforce licensing itself. With the price of licensing, it was also disheartening to know that our customer service hours were extremely limited. Specifically, the payment piece (i.e. cart, payment, fee payment, etc.) is notably confusing in terms of configuration and, to me, seemed like way too many records being created for one payment.

Monica
Permit Management Team Lead in USA
Staatsverwaltung, 1.001–5.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Going Online

4,0 vor 3 Jahren

Kommentare: My overall experience I would give it a 7 out of 10. It is very progressive cloud base system and it was a easy transition from our old system.

Vorteile:

I like the interface and ease of learning the system. The system is user friendly and does not take a rocket scientist to learn it. or train others.

Nachteile:

The customer support was limited at times because we are on a different time zone. I also would have like to have more onsite training and visits from the company for them to fully understand our operational process. I also did not like that we are not provided any training guides once the product is built.

Jo
IT Applications Development Supervisor in USA
Informationstechnologie & -dienste, 1.001–5.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Clariti

4,0 vor 4 Jahren

Kommentare: Professional and caring staff, ready to help. The product means our needs and is user friendly.

Vorteile:

IT is used daily by our permitting department and Neighborhood Codes Enforcement division. During the time of COVID, being able to offer permitting on-line to our citizens was a bonus for contractors and citizens. Now other departments in our City are considering the on-line functions that Clariti offers. The technical support staff is knowledgeable and responsive.

Nachteile:

Integration was challenging but the team worked with us until the mission was accomplished.