Alumni Channel

Kommentare: While there are plenty of competitors in the current market for alumni and membership groups, I wouldn't recommend any other than Alumni Channel. The products and services offered, features and benefits, and excellent customer service and support - combined with extremely reasonable price points will be the reason that my alumni network will continue doing business with AC for many years to come. Finally, with a very generous referral program, alumni and membership group leaders can run their networks virtually for free by promoting the power and potential of Alumni Channel.

Vorteile: Founding an alumni network for my high school was a piece of cake because of Alumni Channel's product and service. While I had a background in graphic and web design, pratically none of my expertise was needed from a design perspective. Nearly everything was automated and populating the system with members, content, and event info. was a cinch. Alumni Channel's services are pretty basic, but the number of features provided are pretty mind-blowing even to a designer such as myself. Personally, I bet I'm only taking advantage of 20% of the features provided and more are added each quarter. The customer service is fantastic; I don't know of another service that provides such excellent support and transparency. We secured over 1200 members within two years - all based on word of mouth marketing and Alumni Channel's excellent products.

Nachteile: There is nothing I can think of that comes to mind about any flaws or constraints with regard to Alumni Channel. Perhaps if I had the chance to take advantage of all the features, I could come up with something that as missing. However, from my experience, based on the needs of my alumni network, there are no issues I can think of at this time.

Kommentare: The site is simple and easy to use with a quick learning curve. I think it works great and would highly recommend the site for those that don't have IT creatives on-hand to manage and maintain their own website. Service from the staff is exceptional. Helpful responses come quickly to questions, concerns and requests.

Vorteile: Chris has been quick to respond to requests for adaptations/customization to the sites and most of the requests for customization were fulfilled. The simple and easy to use system allows me to quickly upload news and other information. The layout makes it easy for users to find new information.

Nachteile: With 3 different sites to manage, I find the slightly different formats used for storing/reporting alumni data make end of month reports more difficult than they should be. I would prefer to have the data in a MySQL compatible format that could allow for e-commerce and similar operations. The current layout leaves quite a bit of information below the fold. especially if there are expanded entries in column one. When I have asked colleagues to navigate the page, none have navigated below the fold far enough to see past the maps section without prompting. It would be nice to have greater feedback of usage patterns such as browsing sessions, heat maps, and deeper link analytics. It would be nice if the page creator utilized style sheets to maintain a consistent look when information needs to be moved off the main page (because of length, tracking, etc) on to a new web page.

Kommentare: First, I want to say that I offer a good review for platform and team.
I belive the platform is very complex and contains information written for made easy of use . I think it can be an excellent model for programmers.
It is important to collaborate better with colleagues and Chris provide support on request. When I asked in the email I received information support and understanding.
That the strong points I see the complexity of the platform, the diversity of information that can be posted, good possibility of use, excellent quality of people who provides the support from the team.
The weaknesses are: sometimes the platform is open or work hard and yes sometimes errors - does not allow access in a given area, does not register occasionally change entered. Shall be remedied later at the Retry.
As ideas I need:
- for the preparation of changes on the platform, improvements, change appearance, proposals, ideas to know about 1-2 months before,
- for the Romanian language, to be able to use all diacritics - I can not currently use , (if is possible),
- a possibility to have permanent access to the number of graduates of all promotions/all data entered on them - if the graduates may delete their account, this is no longer possible - we have the institutions that require these data as numbers or files with the complete data. Personal, I will give myself how long it takes for the platform and graduates in future, because I wish to know all about the platform and its use, about my graduates and is an opportunity to use a wonderful platform that this and should cooperate with the team.

Kommentare: I am able to provide classmates with accomplishment of all our classmates.

Vorteile: As webmaster, I write reviews about our alumni. The software allows me to present interesting stories about what our classmates have done since graduation.

Nachteile: I do not use many of the software features

Kommentare: I highly recommend Alumni Channel.

Vorteile: When we were first setting up the site, Chris was extremely responsive to our wishes and took great care to adapt the site to meet our needs. He continues to be very responsive to queries or concerns.

The site is easy to use for both alumni and admin. There is very little site maintenance required, and exporting data is straight forward. Chris takes excellent care of his customers and is constantly making improvements and adding enhancements. He understands that an alum site must adapt to the evolving expectations of alumni. He also understands that reliability and security are of paramount importance.

Alumni Channel is very reasonably priced, especially compared to its competition.

Nachteile: Chris updates and improves the site's features so frequently that his instruction manual can't keep up with the changes. But, features tend to be very easy to use and intuitively designed so instructions generally aren't necessary. And, Chris responds very swiftly to questions; so frequent updates are not a problem.